2018 MERCEDES-BENZ GLC power steering

Index ....................................................... 4
Digital Operator's Manual .................. 27
Introduction .......................................... .2 7
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment .................. .2 8
Genuine Mercedes-Benz parts .............. .2 8
Operator's Manual ................................. 29
Service and vehicle operation ............... .2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ..................... .3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster ................................ .3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel ........................ .4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft ........................ .7 6
Opening and closing ........................... 78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .8 5
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors .... 99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers .......... 112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking .......................... 135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays .... 220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ........................... 280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ...................... 290
Stowage areas ..................................... 290
Features .............................................. 3022
Contents

Calling up the climate control
menu
Multimedia system ........................ 284
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................ .3 28
Car wash ........................................ 324
Carpets .......................................... 331
Display .......................................... .3 29
Exhaust pipe .................................. 328
Exterior lights ................................ 327
General notes ................................ 324
Interior .......................................... .3 29
Matte finish ................................... 326
Paint .............................................. 326
Plastic trim ................................... .3 29
Power washer ................................ 325
Rear view camera .......................... 328
Roof lining ...................................... 331
Seat belt ........................................ 330
Seat cover ..................................... 330
Selector lever ................................ 329
Sensors ......................................... 328
Side running board ........................ 328
Steering wheel ............................... 329
Trim pieces ................................... .3 30
Washing by hand ........................... 325
Wheels .......................................... .3 26
Windows ........................................ 327
Wiper blades .................................. 327
Wooden trim .................................. 330
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Plug-in module (telescopic rods) .... 299
Cargo compartment cover
Important safety notes .................. 296
Notes/how to use ......................... 296
Cargo compartment enlargement ... 293
Cargo compartment floor
Important safety notes .................. 300
Opening/closing ............................ 300 Stowage well (under) ..................... 300
C argo compartment plug-in mod-
ule (telescope bars) .......................... 299
Cargo net
Attaching ....................................... 297
Important safety information ......... 297
Cargo tie down rings ......................... 295
CD
see also Digital Operator's Man-
ual ................................................. .2 80
CD player (on-board computer) ....... .2 29
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 41
Upper section .................................. 39
Central locking
Locking/unlocking (SmartKey) ....... .7 8
Change of address .............................. 30
Change of ownership .......................... 30
Changing the media source ............ .2 28
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 235
Child
Restraint system .............................. 61
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 64
Top Tether ....................................... 62
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
Special seat belt retractor ............... 60
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 304
Cleaning
Mirror turn signal ........................... 327
Trailer tow hitch ............................. 329
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 125 Index 7

P Paddle shifters
see Steering wheel paddle shifters
Paint code number ........................... .3 76
Paintwork (cleaning instructions) ... 326
Panic alarm .......................................... 44
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 94
Operating ......................................... 95
Operating the roller sunblinds for
the sliding sunroof ........................... 96
Problem (malfunction) ..................... 97
Rain closing feature ......................... 96
Reversing feature ............................ .9 5
Parcel net .......................................... .2 98
Parking
Important safety notes .................. 158
Parking brake ................................ 159
Parking position for the exterior
mirror on the front-passenger
side ................................................ 109
Rear view camera .......................... 194
Switching off the engine ................ 158
see Parking Assist PARKTRONIC
Parking aid
see 360° camera
see Exterior mirrors
see Parking Assist PARKTRONIC
see Parking Pilot
see Rear view camera
Parking Assist
Display message ............................ 258
Parking Assist PARKTRONIC
Deactivating/activating ................. 193
Driving system ............................... 191
Function/notes ............................ .1 91
Important safety notes .................. 191
Problems (malfunctions) ................ 194
Sensor range ................................. 192
Warning display ............................. 193
Parking assistance
see Parking Assist PARKTRONIC
Parking brake
Applying automatically ................... 159
Applying or releasing manually ...... 159
Display message ............................ 242 Electric parking brake .................... 159
Emergency braking ........................ 160
General notes ................................ 159
Releasing automatically ................. 160
Warning lamp ................................. 274
Parking lamps
Switching on/off ........................... 113
Parki ng Pi lot
C anceling ....................................... 191
Detecting parking spaces .............. 188
Exiting a parking space .................. 190
Function/notes ............................. 188
Important safety notes .................. 188
Parking .......................................... 189
PASSENGER AIR BAG
Display message ............................ 249
Indicator lamps ................................ 45
Problems (malfunction) .................. 249
Perfume atomizer
Operating ....................................... 132
Problem (malfunction) ................... 133
Setting the perfume intensity
(multimedia system) ...................... 285
Vial ................................................ 132
Permanent all-wheel drive
see 4MATIC (permanent four-
wheel drive)
Pets in the vehicle ............................... 65
Phone book
see also Digital Operator's Man-
ual .................................................. 280
Plastic trim (cleaning instruc-
tions) .................................................. 329
Power washers .................................. 325
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ............................ 246
Operation ......................................... 58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Program
see Drive programs
Protection against theft
ATA (Anti-Theft Alarm system) ......... 77 Index 17

PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 48).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:R
if the vehicle is backing up R
when the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are switched on R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
callOccupant safety 59
Safety Z

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with: R
stationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles R
stationary pedestrians in the path of the vehi-
cle R
obstacles crossing your path that move in the
detection range of the sensors and are detec-
ted X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by: R
depressing the accelerator pedal further. R
activating kickdown. R
releasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if: R
you maneuver to avoid the obstacle. R
there is no longer a risk of collision. R
an obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake R
the vehicle begins to skid Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivated R
ESP ®
is malfunctioning R
the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).76
Protection against theft
Safety

X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136).X
To switch on: press button C repeatedly
until the desired heating level is set. X
To switch off: press button C repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
i If drive program E is selected, the power of
the seat heating is reduced.
Switching the seat ventilation on/off
Switching on/off The blue indicator lamps in the button indicate
the blower setting you have selected. X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136). X
To switch on: press button C repeatedly
until the desired blower setting is set. X
To switch off: press button C repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature ( Y
page 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating / seat ventilation Problem
Possible causes/consequences and P Solutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.104
Seats
Seats, steering wheel and mirrors

G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Hybrid vehicles: be sure to observe the notes
in the Supplement. Otherwise, you may not rec-
ognize dangers. Key positions
SmartKey
Z
To remove the SmartKey G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.136
Driving
Driving and parking

In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red I (USA only) or $ (Canada only)
indicator lamp on the instrument cluster goes
out.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met: R
the seat belt has been fastened R
the engine is running R
the transmission is in position [ or ^ and
you accelerate
or
you shift the transmission position from ] to
position [ or ^ , you will need to accelerate
more on steeper gradients
If the transmission is in position ^ , the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake: R
the driver's door is closed R
You have shifted out of transmission position
] or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake ( Y
page 159).
The vehicle is braked as long as you keep
handle C of the electric parking brake
depressed. The longer electric parking brake handle C is depressed, the greater the brak-
ing force.
During braking: R
a warning tone sounds R
the Please Release Parking Brake mes-
sage appears R
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Driving tips
General driving tips
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.160
Driving tips
Driving and parking