2018 MERCEDES-BENZ GLC COUPE ECU

Parking Assist PARKTRONIC ..........177
Parking Pilot .................................. 174
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 180
Traffic Sign Assist .......................... 191
Message memory (on-board com-
puter) ..................................................2 25
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 312
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (device manager) ........2 73
Frequencies ................................... 359
Installation ..................................... 359
Menu (on-board computer) ............ 216
Transmission output (maximum) .... 359
Model type
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................7 9
MOExtended tires .............................. 318
Mounting wheels
Lowering the vehicle ...................... 357
Mounting a new wheel ................... 356
Preparing the vehicle .....................3 54
Raising the vehicle ......................... 354
Removing a wheel .......................... 356
Securing the vehicle against roll-
ing away ........................................ 354
MP3
Operation ....................................... 215
see also Digital Operator's Man-
ual ..................................................2 66
Multifunction display
Function/notes .............................2 08
Multifunction steering wheel
Operating the on-board computer .. 207Overview .......................................... 37 Multimedia system
Switching on and off ......................2 67
Music files
see also Digital Operator's Man-
ual ..................................................2 66
N
Navigation
Displaying (on-board computer) ..... 212
Menu (on-board computer) ............ 212
see also Digital Operator's Man-
ual ..................................................2 66
Notes on breaking-in a new vehi-
cle ....................................................... 129
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Occupant safety
Air bags ...........................................4 8
Automatic measures after an acci-
dent ................................................. 58
Belt warning ..................................... 48
Children in the vehicle ..................... 59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
Index15

Switching on/off ........................... 181
Wide-angle function ....................... 184
Rear window defroster
Problem (malfunction) ................... 125
Switching on/off ........................... 124
Rear-view mirror
Dipping (automatic) ....................... 105
Recuperation display ........................ 211
Reflective safety jacket .................... 316
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 365
Refueling
Fuel gauge ....................................... 36
Important safety notes .................. 149
see Fuel
Remote control
Garage door opener ....................... 299
Programming (garage door
opener) .......................................... 300
Replacing bulbs
High-beam headlamps ................... 113
Important safety notes .................. 112
Installing/removing the cover
(front wheel arch) .......................... 114
Low-beam headlamps .................... 113
Overview of bulb types .................. 113
Replacing front bulbs (vehicles
with halogen headlamps) ............... 113
Turn signals (front) ......................... 114
Reporting safety defects .................... 31
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 241
Warning lamp ................................. 260
Residual heat (climate control) ........ 125
Restraint system
Display message ............................ 233
Introduction ..................................... 43
Warning lamp ................................. 260
Warning lamp (function) ................... 44
Reversing feature
Side windows ................................... 90
Sliding sunroof ................................. 93
Tailgate ............................................ 85 Roadside Assistance (breakdown)
.... 29
Roll away protection
see HOLD function
Roller sunblind
Rear side windows ......................... 289
Roof carrier ........................................ 286
Roof lining and carpets (cleaning
guidelines) ......................................... 315
Roof load (
maximum)
........................ 366
Route guidance
see also Digital Operator's Man-
ual .................................................. 266
Route guidance active ...................... 212
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 274
Selecting ........................................ 215
SD memory card
see also Digital Operator's Man-
ual .................................................. 266
Search & Send
see also Digital Operator's Man-
ual .................................................. 266
Seat
Correct driver's seat position ........... 96
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 47
center rear-compartment seat ......... 47
Cleaning ......................................... 315
Correct usage .................................. 46
Fastening ......................................... 47
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 255
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
18Index

Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 314
Folding the backrest (rear com-
partment) forwards/back .............. 279
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo .................................. 281
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 314
see Automatic transmission
Sensors (cleaning instructions) ....... 312
Service menu (on-board com-
puter) .................................................. 217
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 364
Coolant (engine) ............................ 364
Engine oil ....................................... 363
Fuel ................................................ 361
Important safety notes .................. 361
Refrigerant (air-conditioning sys-
tem) ............................................... 365
Washer fluid ................................... 365
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 266
Setting the language
see also Digital Operator's Man-
ual .................................................. 266
Setting the time
see also Digital Operator's Man-
ual .................................................. 266
Settings
Factory (on-board computer) ......... 221 On-board computer ....................... 217
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 222
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 237
Side running board
Cleaning ......................................... 312
Side w
indows
Cleaning ......................................... 311
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 266
Ski and snowboard bag .................... 278
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 253
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 130
Problem (malfunction) ..................... 81
Starting the engine ........................ 132
Smartphone
Starting the engine ........................ 133
SMS
see also Digital Operator's Man-
ual .................................................. 266
Index19

Reporting problems........................ .31
Securing from rolling away ............ 354
Technical data ............................... 359
Towing away .................................. 327
Transporting .................................. 329
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 366
Vehicle data
Dimensions .................................... 366
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 360
Vehicle level
AIR BODY CONTROL ...................... 171
Display message ............................ 242
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 215
see also Digital Operator's Man-
ual .................................................. 266
VIN
Seat ............................................... 361
Type plate ...................................... 360
W
Warning and indicator lampsABS ................................................ 257
Active Brake Assist ........................ 263
Airbag ............................................ 260
Brakes ........................................... 256
Coolant .......................................... 261
Distance warning ........................... 263
Engine diagnostics ......................... 260
ESP
®.............................................. 257
ESP®OFF ....................................... 259
Fuel tank ........................................ 260
General notes ................................ 254
Overview .......................................... 36
Parking brake ................................ 260
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 260
Restraint system ............................ 260
Seat belt ........................................ 255
SPORT handling mode ................... 259 Steering ......................................... 265
Tire pressure monitor .................... 264
Warranty .............................................. 28
Washer fluid
Display message ............................ 253
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 266
Wheel and tire combinations
Tires ............................................... 357
Wheel bolt tightening torque ........... 357
Wheel chock ...................................... 354
Wheels
Changing a wheel .......................... 353
Checking ........................................ 333
Cleaning ......................................... 311
Important safety notes .................. 333
Information on driving .................... 333
Interchanging/changing ................ 353
Mounting a new wheel ................... 356
Mounting a wheel .......................... 354
Removing a wheel .......................... 356
Snow chains .................................. 335
Storing ........................................... 354
Tightening torque ........................... 357
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 234
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 124
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 307
Important safety notes .................. 365
Windshield wipers
Problem (malfunction) ................... 117
Replacing the wiper blades ............ 115
Switching on/off ........................... 114
Winter driving
Important sa
fety notes .................. 335
Slippery road surfaces ................... 158
Snow chains .................................. 335
Winter operation
Radiator cover ............................... 304
24Index

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
Operating safety31
Introduction
Z

The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
Roperating conditions of system components.
For example, fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
32Data stored in the vehicle
Introduction

Panic alarm
XTo arm:press and hold the !button :
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press the!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 46)
Rhave the seat and head restraint adjusted
properly (Ypage 96) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 96).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 48).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 55).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 59).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800 FOR-MERCEDES
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
Occupant safety43
Safety
Z

occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear
RSeat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occu-
pants during an accident.
!If the front-passenger seat is not occupied,
do not engage the seat belt tongue in the
buckle on the front-passenger seat. Other-
wise, in the event of an accident the Emer-
gency Tensioning Device and the side impact
air bag, in addition to other systems, may be
triggered and have to be replaced.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 46)
Rhave the seat and head restraint adjusted
properly (Ypage 96)
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
Occupant safety45
Safety
Z