Problems with the rear window defroster
ProblemPossible causes/consequences andMSolutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated.The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switches air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
XTo activate: press thegrocker switch up
or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode switches on automati-
cally:
Rat high outside temperatures
Rat high levels of pollution (3-zone automatic
climate control only)
Rin a tunnel (vehicles with a navigation system
only)
The indicator lamp above the grocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes.
XTo deactivate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode deactivates automati-
cally:
Rafter approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
Rafter approximately five minutes if cooling
with air dehumidification is deactivated
Rafter approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with dehumidification"
function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available with
3-zone automatic climate control.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the interior temperature that has
been set.
Activating/deactivating
XTurn the SmartKey to position uin the igni-
tion lock or remove it (Ypage 130).
XTo activate: press the!rocker switch up
or down.
The indicator lamp above the !rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
Operating the climate control systems125
Climate control
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
130Driving
Driving and parking
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO. (Ypage 78)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey remote control or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 83), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Warning and indicator lamps: see
(
Ypage 254). If Start/Stop button
:has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this position within 15 minutes
Ryou press Start/Stop button :once when in
this position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :once when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between Start/Stop but-
ton mode and key operation only when the
transmission is in position j.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
Driving131
Driving and parking
Z
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the
engine may change during this time.
Automatic transmission
XShift the transmission to position j
(Ypage 140).
The transmission position indicator on the
multifunction display shows j
(
Ypage 142).
iYou can start the engine in transmission
position jand i.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock and release it as soon as the engine
is running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
The indicator lamps in the instrument cluster
light up (
Ypage 254).
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 130) and release it as soon
as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Switch off the engine and always
132Driving
Driving and parking
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 131).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 132).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
Driving133
Dr iving an d parking
Z
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: the ECO start/stop function is auto-
matically switched on only in drive program C.
Automatic engine switch-off
If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green
Rthe outside temperature and the atmospheric
air pressure is within the range that is suitable
for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine starts automatically and the braking effect of
the HOLD function is deactivated.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+:
the number of consecutive auto-
matic engine stops is unlimited.
All other models: automatic engine switch-off
can take place a maximum of four times in a row
(initial switch-off, then three subsequent switch-
offs).
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
RMercedes-AMG GLC 63 4MATIC+/GLC 63
S 4MATIC+: you switch to drive program
RACE (S‑MODEL), S+orS
Rall other models: you switch to drive pro-
gram S+
Ryou permanently activate manual gearshifting
(Ypage 146)
Rin transmission position hori, the brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear k
Ryou move the transmission out of position j
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe condition of charge of the battery is too
low
Shifting the transmission to position jdoes
not start the engine.
Driving135
Driving and parking
Z
Deactivating or activating theECO
start/stop function
Mercedes-AMG vehicles
XTo deactivate :press EC Obutto n:.
Indicator lamp ;goe sout .
XTo activate :press EC Obutto n:.
Indicator lamp ;lights up.
If indicator lamp ;is off, th eEC Ostart/sto p
function has bee nswitched of fmanually or as
th eresult of amalfunction .The engin ewill then
no tbe switched of fautomatically when th evehi-
cl e stops .
The EC Ostart/sto pfunction is deactivated, if:
RMercedes-AMG GLC 43 4MATIC :you switch
to drive program S+(Ypage 138)
RMercedes-AMG GLC 63 4MATIC+/GLC 63
S 4MATIC+: you switch to drive program
RAC E(S ‑M ODEL), S+orS(
Ypage 138)
Ryou permanentl yactivat emanual gearshiftin g
(Ypage 146)
If you hav epermanentl yactivated manual gear -
shiftin gand then press EC Obutto n:, theEC O
start/sto pfunction is switched on .
All other models
XTo deactivate:press EC Obutto n:.
Indicator lamp ;goe sout .
XTo activate :press EC Obutto n:.
Indicator lamp ;lights up.
If indicator lamp ;is off, th eEC Ostart/sto p
function has bee ndeactivated manually or as
th eresult of amalfunction .The engin ewill then
no tbe switched of fautomatically when th evehi-
cl e stops .
Selecting drive program S+deactivates th eEC O
start/sto pfunction .If you press EC Obutto n:,
th eEC Ostart/sto pfunction is activated.
AMG performance adjustable exhaust
syste m(Mercedes-AMG vehicles )
The volume of theAM GPerformanc eadjustable
exhaus tsyste mchanges dependin gon th eposi-
tion of th eswitchable exhaus tflap .The exhaus t
fla pis adjusted automatically accordin gto th e
selecte ddrive program (
Ypage 138).
You can also adjust th eposition of th eexhaus t
fla pand therefore th evolume of th eexhaus t
syste mmanually.
The automatic adjustmen tof th eexhaus tflap is
always active when you chang edrive program,
regardles sof th emanual setting .
Each time you start th eengin ewit hth eSmart -
Key or th eStart/Sto pbutton, th equietest set -
ting is activated.
Settin gth evolume :
XPress butto n:.
If you selec tth eloudest setting ,indicator
lamp lights up ;.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: you can preset th evolume of th e
exhaus tsystem fo rdrive program I(Individual) .
Information on DYNAMI CSELECT and on con-
136Driving
Driving and parking
figuring drive programIwith the multimedia sys-
tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 169) or Distance Pilot
DISTRONIC (Ypage 166).
XTry to start the engine again (Ypage 132).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 132). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gage display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 132).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving137
Driving and parking
Z