To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position
u
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button: Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove the Start/Stop button from ignition
lock (Ypage 131).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XShift to neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
Care309
Maintenance and care
Z
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rplug-type couplings
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
!Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) between the foil-wrapped parts of the vehicle
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
The water temperature of the high-pressure
cleaner must not exceed 140 °F (60 °C).
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by
310Care
Maintenance and care
Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following can give the paint a glossy
appearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Only use automatic car washes which cor-
respond to the latest technological stand-
ards. Never use wash programs which finish
by treating the vehicle with hot wax.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Care311
Maintenance and care
Z
Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XMove the wiper arms to a vertical position
(Ypage 115) and fold away from the wind-
shield.
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
!Do not clean the aluminum insert of the side
running board with alkaline or acid-based
cleaning agents, such as wheel cleaner. Do
not use acidic wheel cleaners to remove
brake dust. The aluminum inserts could oth-
erwise be damaged.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
312Care
Maintenance and care
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device.
Ryou may only jump-start the vehicle when the engine and exhaust system are cold.
RAll vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position gin the ignition lock and remove it
(
Ypage 130).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
iRight-hand-drive vehicle: the jump-starting connection points may be located on the other
side of the vehicle.
Position number Cidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
326Jump-starting
Breakdown assistance