2018 MERCEDES-BENZ GLC COUPE service indicator

The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 292).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
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Stowage and features
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If a connection can be made, theCallConnec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 298).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
The system has not been able to initiate a Road- side Assistance call, if:
Rthe F indicator lamp for the roadside
assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call
Failedmessage appears on the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
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Stowage and features
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The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
296Features
Stowage and features

door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.co m.
Notes on the declaration of conformity
(
Ypage 276).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 300).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is in programming
mode. After a short time, indicator lamp :
lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The rolling code
must be synchronized (
Ypage 301).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
300Features
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Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery charge state checked more
frequently if you use the vehicle mainly for short
trips or if you leave it standing idle for a lengthy
period. Consult a qualified specialist workshop
if you wish to leave your vehicle parked for a long
period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.4 V.
All vehicles except vehicles with a lithium-
ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 325).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 325).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
324Battery (vehicle)
Breakdown assistance

battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened andthe starting characteristics impaired, especially
at low temperatures.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
All vehicles:
Jump-starting325
Breakdown assistance
Z

off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure.
Pay particular attention to damage such as:
RCuts in the tires
RPunctures in the tires
RTears in the tires
RBulges on tires
RDeformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of
the tire (
Ypage 334). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the
valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your vehicle. Do not use any
other valve caps or systems, e.g. tire pressure
monitoring systems.
Regularly check the pressure of all the tires par-
ticularly prior to long trips. Adjust the tire pres-
sure as necessary (
Ypage 336).
The service life of tires depends, among other
things, on the following factors:
RDriving style
RTire pressure
RDistance covered
Notes on tire tread
GWARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
RSummer tires: âin (3 mm)
RM+S tires: ãin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached.
Marking :shows where the bar indicator
(arrow) for tread wear is integrated into the tire
tread.
Treadwear indicators (TWI) are required by law. Six indicators are positioned on the tire tread.
They are visible once a tread depth of approx-
imately áin (1.6 mm) has been reached. If this
is the case, the tire is so worn that it must be
replaced.
Selecting, mounting and replacing
tires
ROnly mount tires and wheels of the same type
and make.
Exception: it is permissible to install a differ-
ent type or make in the event of a flat tire.
Observe the "MOExtended tires (tires with
run-flat characteristics" section (
Ypage 318).
ROnly mount tires of the correct size onto the
wheels.
RBreak in new tires at moderate speeds for the
first 60 miles (100 km). The new tires only
reach their full performance after this dis-
tance.
RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after six years at the latest,
regardless of wear.
334Operation
Wheels and tires

Maximum tire pressures
:Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure (
Ypage 336).
iThe actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes
Observe the notes on tire pressure
(Ypage 336).
Information on air pressure for the tires on your
vehicle can be found:
Ron the vehicle's Tire and Loading Information
placard on the B-pillar
Rin the tire pressure table in the fuel filler flap
(Ypage 336)
Rin the "Tire pressure" section
Checking tire pressures manually
To determine and set the correct tire pressure,
proceed as follows:
XRemove the valve cap of the tire that is to be
checked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table (
Ypage 336).
XIf the tire pressure is too low, increase the tire
pressure to the recommended value.
XIf the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker.
XScrew the valve cap onto the valve.
XRepeat these steps for the other tires.
Tire pressure loss warning system
General notes
While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active
Press'OK' to Restartmessage which appears in
the Servicemenu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section (
Ypage 340).
Important safety notes
The tire pressure warning system does not warn you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(
Ypage 336).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Tire pressure339
Wheels and tires
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