
XThoroughly hose down the vehicle with a gen-
tle jet of water.
XDo not point the water jet directly towards the
air inlet.
XUse plenty of water and rinse out the sponge
frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rplug-type couplings
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
!Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) between the foil-wrapped parts of the vehicle
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
The water temperature of the high-pressure
cleaner must not exceed 140 °F (60 °C).
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft (3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover and
rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse off
the treated areas afterwards.
XRemove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by
310Care
Maintenance and care 

Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint- work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
!The following can give the paint a glossy
appearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
!Only use automatic car washes which cor-
respond to the latest technological stand-
ards. Never use wash programs which finish
by treating the vehicle with hot wax.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Care311
Maintenance and care
Z 

Cleaning wiper blades
GWARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
!Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly.
XMove the wiper arms to a vertical position
(Ypage 115) and fold away from the wind-
shield.
XCarefully clean the wiper blades with a damp
cloth.
XFold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len- ses.
XClean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
!Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
XClean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
!Do not clean the aluminum insert of the side
running board with alkaline or acid-based
cleaning agents, such as wheel cleaner. Do
not use acidic wheel cleaners to remove
brake dust. The aluminum inserts could oth-
erwise be damaged.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm)betwee nthe vehicl e
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
XClean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
camera
!Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer.
312Care
Maintenance and care 

XMake sure that the vehicle is stationary.
XTurn the SmartKey to position1or2 in the
ignition lock (Ypage 130).
or
XPress the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (
Ypage 131).
XOpen the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual).
XTo clean the camera: use clean water and a
soft cloth to clean camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
!Mercedes‑AMG GLC 63 and Mercedes‑AMG
GLC 63 S with black exhaust pipes: black
chrome trims must not be polished with a
chrome polish as this will cause them to lose
their black shine. For optimal care, the face-
plates should be rubbed with a lightly oiled
cloth after every car wash. Commercially available engine and care oils are suitable for
this.
For heavier soiling, you can apply a fine paint-
work polish with a microfiber cloth. Remove
the excess polish residue after polishing.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
XClean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it becomes dirty or corroded.
XRemove rust on the ball, e.g. with a wire
brush.
XRemove dirt with a clean, lint-free cloth or a
brush.
XAfter cleaning, lightly oil or grease the ball
coupling.
XCheck that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
Care313
Maintenance and care
Z 

Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event of an accident. This poses an increased risk of
injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solution.
Cleaning the headliner and carpets
XHeadliner: if it is very dirty, use a soft brush or
dry shampoo.
XCarpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz.
Care315
Maintenance and care
Z 

XTo reduce the tire pressure:depress pres-
sure release button :next to pressure
gauge ;.
XWhen the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire.
Tire sealant may escape when the filler hose is
unscrewed.
XScrew the valve cap onto the tire valve of the
sealed tire.
XPull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle.
XDrive to the nearest qualified specialist work-
shop and have the tire changed there.
XHave the tire sealant bottle replaced as soon
as possible at a qualified specialist workshop.
XHave the tire sealant bottle replaced every
four years at a qualified specialist workshop.
Battery (vehicle)
12 V battery – important safety notes
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP
®,
see (Ypage 65) and (Ypage 68).
All vehicles except vehicles with a lithium-
ion battery:
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the car-
pet or other synthetic materials
Rif you rub the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
322Battery (vehicle)
Breakdo wn assis tance 

Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery charge state checked more
frequently if you use the vehicle mainly for short
trips or if you leave it standing idle for a lengthy
period. Consult a qualified specialist workshop
if you wish to leave your vehicle parked for a long
period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.4 V.
All vehicles except vehicles with a lithium-
ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 325).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 325).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
324Battery (vehicle)
Breakdown assistance 

battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened andthe starting characteristics impaired, especially
at low temperatures.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
All vehicles:
Jump-starting325
Breakdown assistance
Z