2018 MERCEDES-BENZ GLA SUV power steering

Index....................................................... 4
Digital Operator's Manual..................24
Introduction .......................................... .24
Operation ............................................... 24
Introduction ......................................... 25
Protecting the environment ...................2 5
Genuine Mercedes-Benz parts .............. .25
Operator's Manual ................................. 26
Service and vehicle operation ................2 6
Operating safety .................................... 27
QR codes for the rescue card ................2 8
Data stored in the vehicle ...................... 28
Information on copyright ....................... 29
At a glance ........................................... 31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 37
Overhead control panel .........................3 8
Safety................................................... 39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 53
Pets in the vehicle ................................. 59
Driving safety systems ........................... 60
Protection against theft .........................6 7
Opening and closing...........................69
SmartKey ............................................... 69
Doors ..................................................... 75
Cargo compartment .............................. .77
Side windows ......................................... 83
Panorama roof with power tilt/sliding
panel ...................................................... 87
Seats, steering wheel and mirrors ....91
Correct driver's seat position ................ 91
Seats ..................................................... 91
Steering wheel ....................................... 96 Mirrors ................................................... 97
Memory function ................................... 99
Lights and windshield wipers
..........101
Exterior lighting ................................... 101
Interior lighting .................................... 104
Replacing bulbs ................................... 105
Windshield wipers ................................ 108
Climate control ................................. 112
Overview of climate control systems ... 112
Operating the climate control sys-
tems .................................................... 117
Air vents .............................................. 122
Driving and parking ..........................123
Notes on breaking-in a new vehicle ..... 123
Driving ................................................. 123
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles) ......... 130
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 131
Automatic transmission ....................... 132
Refueling ............................................. 140
Parking ................................................ 143
Driving tips .......................................... 146
Driving systems ................................... 154
On-board computer and displays ....185
Important safety notes ........................ 185
Displays and operation ........................ 185
Menus and submenus ......................... 188
Display messages ................................ 200
Warning and indicator lamps in the
instrument cluster ............................... 227
Multimedia system ...........................239
General notes ...................................... 239
Important safety notes ........................ 239
Function restrictions ............................ 239
Operating system ................................ 240
Stowage and features ......................247
Loading guidelines ............................... 247
Stowage areas ..................................... 247
2Contents

Blind Spot AssistActivating/deactivating (on-
board computer) ............................ 195
Display message ............................ 217
Notes/function .............................. 181
Blower
see Climate control
Bluetooth
®
Searching for a mobile phone ........ 243
Searching for a mobile phone
(device manager) ........................... 244
see also Digital Operator's Man-
ual .................................................. 239
Telephony ...................................... 243
Brake Assist System
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 206
Notes ............................................. 331
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulbs ............................. 107
Brake lamps
Display message ............................ 211
Brakes
ABS .................................................. 60
BAS .................................................. 61
Brake fluid (notes) ......................... 331
Braking assistance appropriate to
the situation ..................................... 62
Display message ............................ 201
EBD .................................................. 67
Hill start assist ............................... 127
HOLD function ............................... 162
Important safety notes .................. 148
Maintenance .................................. 149
Parking brake ................................ 144
Riding tips ...................................... 148
Warning lamp ................................. 229
Braking assistance appropriate to
the situation
Function/notes ................................ 62
Breakdown assistance
Where will I find...? ........................ 282 see Flat tire
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering wheel ......... 186
C
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 274
Carpets .......................................... 281
Display ........................................... 279
Exhaust pipe .................................. 279
Exterior lights ................................ 278
Gear or selector lever .................... 280
Interior ........................................... 279
Matte finish ................................... 276
Notes ............................................. 274
Paint .............................................. 276
Plastic trim .................................... 279
Power washer ................................ 275
Rear view camera .......................... 278
Roof lining ...................................... 281
Seat belt ........................................ 280
Seat cover ..................................... 280
Sensors ......................................... 278
Steering wheel ............................... 280
Trim pieces .................................... 280
Washing by hand ........................... 275
Wheels ........................................... 277
Windows ........................................ 277
Wiper blades .................................. 278
Wooden trim .................................. 280
Cargo compartment enlargement ... 250
Cargo compartment floor
Important safety notes .................. 252
Opening/closing ............................ 253
Stowage well (under) ..................... 252
Cargo tie down rings ......................... 252
CD
see also Digital Operator's Man-
ual .................................................. 239
CD player (on-board computer) ........ 192
6Index

EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Please observe the information on warning and
indicator lamps (
Ypage 230)
(
Ypage 230) as well as on display messages
(Ypage 203).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (
Ypage 162) and hill start
assist (Ypage 127).
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
No steering assistance is provided from STEER
CONTROL, if:
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
Protection against theft67
Safety
Z

direction you are turning, enabling better visi-
bility in tight bends, for example. It can only be
activated when the low-beam headlamps are
switched on.
Active:
Rif you are driving at speeds below 25 mph
(40 km/h) and switch on the turn signal or
turn the steering wheel
Rif you are driving at speeds between 25 mph
(40 km/h) and 45 mph (70 km/h) and turn
the steering wheel
The cornering lamp may remain lit for a short
time, but is automatically switched off after no
more than three minutes.
Headlamps fogged up on the inside
Certain climatic and physical conditions may
cause moisture to form in the headlamp. This
moisture does not affect the functionality of the
headlamp.
Interior lighting
Overview of interior lighting
Front overhead control panel
:p Switches the left-hand front reading
lamp on or off
;c Switches the front interior lighting on
=vSwitches the rear interior lighting on or
off
?| Switches the front interior lighting/
automatic interior lighting control off
Ap Switches the right-hand front reading
lamp on or off
BSwitches the automatic interior lighting con-
trol on
Rear compartment control panel
Vehicles with a panorama roof with power tilt/slid-
ing panel
:
p Switches the reading lamp on or off
Vehicles without a panorama roof with power tilt/
sliding panel
:
pSwitches the left-hand reading lamp
on/off
;p Switches the right-hand reading lamp
on/off
Interior lighting control
General notes
In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except when the SmartKey is in position 2in
the ignition lock.
The color and brightness of the ambient lighting
are set via the multimedia system (see Digital
Operator's Manual).
104Interior lighting
Lights and windshield wipers

Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehiclehas been delivered or after repairs. Full system
effectiveness is not reached until the end of this
teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its per-
formance in the future.
RYou should therefore drive at varying vehicle
and engine speeds for the first 1000 miles
(1500 km).
RAvoid heavy loads, e.g. driving at full throttle,during this period.
RChange gear in good time, before the tach-
ometer needle is Ôof the way to the red area
of the tachometer.
RDo not manually shift to a lower gear to brake
the vehicle.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RIdeally, for the first 1000 miles (1500 km),
driv ein progra mE.
Addition al breaking-in notes for Mercedes-AMG
vehicles:
RDo not drive faster than 85 mph (140 km/h)
for the first 1,000 miles (1,500 km).
ROnly allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
RChange gear in good time.
After 1,000 miles (1,500 km), you can increase
the engine speed gradually and bring the vehicle
to full speed.
You should also observe these notes on break-
ing-in if the engine or parts of the drive train on
your vehicle have been replaced.
Always observe the maxim
um permissible
speed.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
Driving123
Driving and parking
Z

Holding the vehicle stationary on uphill
gradients
GWARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehicle
stationary on uphill gradients by depressing the
accelerator pedal. If the clutch overheats, a
warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles): theStop Vehicle Shift to 'P'
Leave Engine Runningdisplay message
appears in the multifunction display. You will
only be able to continue your journey once the
clutch has cooled down and the display mes-
sage in the multifunction display has disap-
peared.
Mercedes-AMG vehicles: theTrans. Oil
Overheated Drive on with Caredisplay
message appears in the multifunction display.
Do not hold the vehicle stationary on uphill gra-
dients by depressing the accelerator pedal.
Instead, only ever hold the vehicle stationary on uphill gradients by:
Rdepressing the brake pedal
Ractivating the HOLD function
Rengaging the electric parking brake
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Mercedes-AMG vehicles: it is only possible to
use kickdown in the automatic drive program
and the temporary manual drive program M.
When manual drive program Mis permanently
activated, kickdown is not possible. For further information on kickdown in manual
drive program
M(
Ypage 140).
Rocking the vehicle free
Shifting back and forth between transmission
positions hand kcan help to free up the
vehicle if it gets stuck in mud or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift repeatedly
between transmission positions hand k,
move the DIRECT SELECT lever up and down
past the point of resistance.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rsporty engine settings.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
Rthe steering
136Automatic transmission
Driving and parking

Display messagesPossible causes/consequences andMSolutions
?The hoodis open .
A warning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 143).
XCloseth ehood.
CAt least on edoor is open . Awarning tone also sounds.
XClos eall th edoors.
Ð
Power Steering Mal ‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 272).
Wiper Malfunction‐ingThe windshield wiper sare malfunctioning .
XVisitaqualified specialist workshop .
Hazard WarningFlashers Malfunc‐tioning
The hazard warning lamp sare faulty.
XVisit aqualified specialist workshop .
Display messages225
On-board computer and displays
Z

striking vehicle occupants. There is a risk of
injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey.
!The maximum load capacity of the stowage
well under the cargo compartment floor is
55 lbs (25 kg).
There is a stowage area for TIREFIT, the vehicle
tool kit, a folding box, etc. underneath the cargo
compartment floor.
Opening/closing the cargo compart-
ment floor
XTo open: open the tailgate.
XUnlock the cargo compartment floor.
XHolding ribbing ;, press handle :down-
wards.
Handle :folds up.
XUsing handle :, swing the cargo compart-
ment floor upwards as far as side flaps =,
then overcome the resistance of flaps =.
XPlace the cargo compartment floor on side
flaps=.
Roof carrier
Important safety notes
GWARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character-
istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.
There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
!Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof rack in such a
way that the vehicle will not sustain damage
even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama roof
with power tilt/sliding panel fully and open
the tailgate fully when the roof carrier is
installed.
You will find information on the maximum roof
load in the "Technical data" section
(
Ypage 333).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Attaching the roof carrier
XSecure the roof carrier to the roof rails. In
doing so, observe the manufacturer's instal-
lation instructions.
Features
Cup holder
Important safety notes
GWARNING
The cup holder cannot hold a container secure
whilst traveling. If you use a cup holder whilst
Features253
Stowage and features
Z