2018 MERCEDES-BENZ GLA SUV maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
You can also use the Mercedes-Benz Guides
App:
Your Operator's Manual:
Digital form inside the vehicle
The Digital Operator's Manual provides
comprehensive and specifically adapted
information on your vehicle's equipment
and multimedia system. It contains infor-
mative animations, individual language
settings and an intuitive search function.
Booklet inside the vehicle
In addition to this manual and the afore-
mentioned digital media, you also have the
option to obtain a comprehensive printed
version of the Supplement for your multi- media system from your authorized
Mercedes-Benz Center.
Digital form via the Internet
The Operator's Manual on the Internet pro-
vides easy access to all information
regarding your vehicle and multimedia sys-
tem. It also provides helpful animations,
interesting background information and a
wide array of search options.
Digital form as an App
Using the Mercedes-Benz Guides App, you
can view all the information on your vehicle
and multimedia system via mobile Internet
or download it independently of network
access. Available for smartphones or tab-
lets.
You can also use the Mercedes-Benz Guides
App:
Please note that the Mercedes-Benz Guides App
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
1565846301
É1565846301HËÍ

Features .............................................. 253
Maintenance and care......................269
Engine compartment ........................... 269
ASSYST PLUS ...................................... 273
Care ..................................................... 274
Breakdown assistance .....................282
Where will I find...? .............................. 282
Flat tire ................................................ 284
Battery (vehicle) .................................. 288
Jump-starting ....................................... 291
Towing and tow-starting ...................... 294
Fuses ................................................... 297
Wheels and tires ............................... 299
Important safety notes ........................ 299
Operation ............................................ 299
Winter operation .................................. 301
Tire pressure ....................................... 302
Loading the vehicle .............................. 310
All about wheels and tires ................... 313
Changing a wheel ................................ 319
Wheel and tire combinations ............... 323
Emergency spare wheel ....................... 324
Technical data ................................... 326
Information regarding technical data ... 326
Vehicle electronics .............................. 326
Identification plates ............................. 327
Service products and filling capaci-
ties ...................................................... 328
Vehicle data ......................................... 333
Vehicle data for off-road driving .......... 334
Contents3

Blind Spot AssistActivating/deactivating (on-
board computer) ............................ 195
Display message ............................ 217
Notes/function .............................. 181
Blower
see Climate control
Bluetooth
®
Searching for a mobile phone ........ 243
Searching for a mobile phone
(device manager) ........................... 244
see also Digital Operator's Man-
ual .................................................. 239
Telephony ...................................... 243
Brake Assist System
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 206
Notes ............................................. 331
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamp
Replacing bulbs ............................. 107
Brake lamps
Display message ............................ 211
Brakes
ABS .................................................. 60
BAS .................................................. 61
Brake fluid (notes) ......................... 331
Braking assistance appropriate to
the situation ..................................... 62
Display message ............................ 201
EBD .................................................. 67
Hill start assist ............................... 127
HOLD function ............................... 162
Important safety notes .................. 148
Maintenance .................................. 149
Parking brake ................................ 144
Riding tips ...................................... 148
Warning lamp ................................. 229
Braking assistance appropriate to
the situation
Function/notes ................................ 62
Breakdown assistance
Where will I find...? ........................ 282 see Flat tire
see Tow-starting
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering wheel ......... 186
C
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Car wash ........................................ 274
Carpets .......................................... 281
Display ........................................... 279
Exhaust pipe .................................. 279
Exterior lights ................................ 278
Gear or selector lever .................... 280
Interior ........................................... 279
Matte finish ................................... 276
Notes ............................................. 274
Paint .............................................. 276
Plastic trim .................................... 279
Power washer ................................ 275
Rear view camera .......................... 278
Roof lining ...................................... 281
Seat belt ........................................ 280
Seat cover ..................................... 280
Sensors ......................................... 278
Steering wheel ............................... 280
Trim pieces .................................... 280
Washing by hand ........................... 275
Wheels ........................................... 277
Windows ........................................ 277
Wiper blades .................................. 278
Wooden trim .................................. 280
Cargo compartment enlargement ... 250
Cargo compartment floor
Important safety notes .................. 252
Opening/closing ............................ 253
Stowage well (under) ..................... 252
Cargo tie down rings ......................... 252
CD
see also Digital Operator's Man-
ual .................................................. 239
CD player (on-board computer) ........ 192
6Index

Type identification platesee Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 76
From inside the vehicle (central
unlocking button) ............................. 75
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 197
USB devices
Connecting to the Media Inter-
face ...............................................2 46
V
Vanity mirror (in the sun visor)........255
Vehicle
Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 222
Equipment ....................................... 26
Individual settings .......................... 195
Limited Warranty .............................2 8
Loading .......................................... 310
Locking (in an emergency) ............... 77
Locking (SmartKey) .......................... 69
Lowering ........................................ 323
Maintenance .................................... 26
Parking for a long period ................ 145
Pulling away ................................... 127
Raising ........................................... 321
Reporting problems ......................... 27
Securing from rolling away ............ 321
Transporting .................................. 296
Unlocking (in an emergency) ........... 76
Unlocking (SmartKey) ...................... 69
Vehicle data ................................... 333
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 333
Vehicle data (off-road driving)
Approach/departure angle ............ 334
Maximum gradient climbing abil-
ity .................................................. 334
Vehicle dimensions ........................... 333 Vehicle emergency locking
................ 77
Vehicle identification number
see VIN
Vehicle identification plate .............. 327
Vehicle tool kit .................................. 283
Ventilation
Setting the vents ........................... 122
Video
Operating the DVD ......................... 192
see also Digital Operator's Man-
ual .................................................. 239
VIN
Seat ............................................... 328
Type plate ...................................... 327
W
Warning and indicator lampsABS ................................................ 230
Active Brake Assist ........................ 237
Brakes ........................................... 229
Check Engine ................................. 234
Coolant .......................................... 235
Distance warning ........................... 237
ESP
®.............................................. 231
ESP®OFF ....................................... 232
Fuel tank ........................................ 234
Overview .......................................... 32
Reserve fuel ................................... 234
Restraint system ............................ 234
Seat belt ........................................ 227
SPORT handling mode ................... 232
Tire pressure monitor .................... 238
Warning triangle ................................ 283
Washer fluid
Display message ............................ 225
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 239
Wheel and tire combinations
Tires ............................................... 323
Wheel bolt tightening torque ........... 323
Wheel chock ...................................... 321
Wheels
Changing a wheel .......................... 319
Checking ........................................ 299
Cleaning ......................................... 277
Emergency spare wheel ................. 324
22Index

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 327).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of this Oper-
ator's Manual going to print. Country-specific
differences are possible. Bear in mind that
your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
26Service and vehicle operation
Introduction

Operating safety
Declarations of conformity
USA:"The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol- lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended forthe connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rtechnical data for the vehicle
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
Operating safety27
Introduction
Z

Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only briefly
Rswitch on the cooling with air dehumidifica-
tion function
Rswitch on the defrost windshield function
briefly, if required
The air-conditioning system or dual-zone auto-
matic climate control regulates the temperature and the humidity of the vehicle interior and fil-
ters undesirable substances from the air.
The air-conditioning system or dual-zone auto-
matic climate control can only be operated
when the engine is running. Optimum operation
is only achieved with the side windows and pan- orama roof with power tilt/sliding panel closed.
If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated (
Ypage 84).
The residual heat function can only be activated
or deactivated with the ignition switched off
(
Ypage 121). Always keep the ventilation flaps behind the
side trim panel in the cargo compartment clear
(
Ypage 107). Otherwise the vehicle will not be
ventilated correctly.
iVentilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (
Ypage 84). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly.
iThe integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance Book-
let.
iIt is possible that under certain circumstan-
ces the residual heat function may be activa-
ted automatically an hour after the SmartKey
has been removed in order to dry the aut
o-
matic climate control. The vehicle is then ven-
tilated for 30 minutes.
112Overview of climate control systems
Climate control

GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen the hood
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 196).
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then can the
parking lock be deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): if you do not depress the brake pedal, the
DIRECT SELECT lever can still be moved but the parking lock remains engaged. Mercedes-AMG vehicles:
if you do not depress
the brake pedal, the selector lever can still be
moved but the parking lock remains engaged.
At transmission fluid temperatures below Ò4 ‡
(Ò20†), you can only shift out of position jinto
another transmission position when the engine
is running.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 145).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position i.
Rthe electric parking brake is applied.
RESP®is malfunctioning.
Further information on holding the vehicle sta-
tionary on uphill gradients (
Ypage 136).
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
Driving127
Driving and parking
Z