iDestination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minute s.After
30 days, the vehicle can no longer be opened
remotely.
XContact the following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
USA only: alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing
The valet locking feature can be used when you
have forgotten to lock the vehicle and you are no
longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
XContact the following service hotlines:
RUSA:
Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelyolmessage appears in the multifunc-
tion display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
iThe vehicle remote closing feature is avail-
able when the relevant mobile phone network is available and data connection is possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency isinformed of the location of the vehicle.
iIf the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
262Features
Stowag ean d features
