iWhen a call is initiated, the audio system is
muted. The mobile phone is no longer con-
nected to the multimedia system. However, if
you want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to 20 way points.
You are prompted to confirm route guidance to
the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved in
the address book.
iThe Destination Download function is avail-
able if the relevant mobile phone network is
available and data transfer is possible.
iThe Destination Download function can only
be used if the vehicle is equipped with a nav-
igation system.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
iYou can also use the Route Assistance func-
tion if your vehicle is not equipped with a nav-
igation system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes
iTo use "Search & Send", your vehicle must
be equipped with mbrace and a navigation
system. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry service. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a destina-
tion address into the entry field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
iInformation on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning cVdor sliding XVYthe
controller and confirm with W.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved in
the address book.
iIf you have sent more than one destination
address, each individual destination must be
confirmed separately.
Features261
Stowage and features
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Vehicle remote malfunction diagnosis
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center. The customer ser-
vice representative can use the received data to
decide what kind of assistance is required. You
are then, for example, guided to the nearest
Mercedes-Benz Service Center or a recovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the Roadside Assistance Con‐
nectedmessage in the multimedia system dis-
play. If the vehicle remote malfunction diagnosis
can be started, the Request for vehicle
diagnosis received. Start vehiclediagnosis?message appears in the display.
XConfirm the message with Yes.
XWhen theVehicle diagnosis: Pleasestart ignitionmessage appears, turn the
SmartKey to position 2in the ignition lock
(
Ypage 124).
XWhen the Please follow the instruc‐tions received by phone and moveyour vehicle to a safe positionmes-
sage appears, follow the customer service
representative's instructions.
The message in the display disappears.
If you select Cancel
the remote malfunction
diagnosis is canceled completely.
The vehicle operating state check begins. You
will see the Vehicle
diagnosisactivatedmessage.
When the diagnosis is completed, the Trans‐
fer vehicle diagnostics data (Voiceconnection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent to the Customer Assis-
tance center.
XPress OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle diagnosis:
Transferring data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec- tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the mul-
timedia system display shows a message to this
effect together with information about any spe-
cial offers at your workshop.
USA only: this information can also be called up under "Owners Online" at http://
www.mbusa.com.
Information on Roadside Assistance
(
Ypage 26).
Downloading routes
Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem. To do this, an SD memory card must be
inserted into the multimedia system. If no SD
memory card is inserted, you must insert the
card into the card slot on the multimedia system
before saving the route.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the naviga-
tion system, you will see the
hasbeensavedtomemorycard.Doyouwanttostartrouteguidance?message in
the multimedia system display. The route is
saved to the SD memory card.
XTo start route guidance: selectYes.
An overview of the route is shown in the dis-
play.
iIf you select No, the saved route can be
called up later via the navigation menu.
XSelect Start.
Route guidance starts.
iDownloaded and saved routes can be called
up again in the multimedia system.
You can find information about this in the
separate operating instructions.
Speed alert
You can define the upper speed limit, which
must not be exceeded by the vehicle.
Features263
Stowag ean d features
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