2018 MERCEDES-BENZ GLA SUV window

Important safety notes .................. 299
Information on driving .................... 299
Interchanging/changing ................ 319
Mounting a new wheel ................... 322
Removing a wheel .......................... 322
Storing ........................................... 320
Tightening torque ........................... 323
Wheel size/tire size ....................... 323
Wheels and tires
Changing a wheel .......................... 320
Window curtain air bag
Display message ............................ 208
Operation ......................................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 119
Windshield washer system
Adding washer fluid ....................... 272
Important safety notes .................. 332
Windshield wipers
Display message ............................ 225
Problem (malfunction) ................... 111
Rear window wiper ........................ 109
Replacing the wiper blades ............ 109
Switching on/off ........................... 108
Winter driving
Slippery road surfaces ................... 150
Snow chains .................................. 302
Winter operation
General notes ................................ 301
Winter tires
M+S tires ....................................... 301
Wiper blades
Cleaning ......................................... 278
Important safety notes .................. 109
Replacing (rear window) ................ 111
Wooden trim (cleaning instruc-
tions) .................................................. 280
Workshop
see Qualified specialist workshop
Z
ZONE functionSwitching on/off ........................... 119
Index23

components is available on the following web-
site:
http://www.mercedes-benz.com/opensource
Registered trademarks
RBluetooth®is a registered trademark of Blue-
tooth SIG Inc.
RDTS™ is a registered trademark of DTS, Inc.
RDolby®and MLP™ are registered trademarks
of DOLBY Laboratories.
RBabySmart™, ESP®and PRE-SAFE®are reg-
istered trademarks of Daimler AG.
RHomeLink®is a registered trademark of John-
son Controls.
RiPod®and iTunes®are registered trademarks
of Apple Inc.
RLogic7®is a registered trademark of Harman
International Industries.
RMicrosoft®and Windows media®are regis-
tered trademarks of Microsoft Corporation.
RSIRIUS®is a registered trademark of Sirius
XM Radio Inc.
RHD Radio™ is a registered trademark of iBiq-
uity Digital Corporation.
RGracenote®is a registered trademark of
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tered trademarks of Zagat Survey, LLC.
30Information on copyright
Introduction

Door controlpanel
FunctionPage
:Opens th edoo r75
;%&Unlocks/locks
the vehicle75
=r45= Saves
the seat and exterior mirror
settings
99
?Adjusts the seats electrically93
A7 Zö\
Adjusts and folds the exterior
mirrors in/out electrically
97
FunctionPage
BW Opens/closes the side
windows84
Cn Activates/deactivates
the override feature for the
side windows in the rear
compartment
59
Dq Opens the cargo com-
partment79
Door control panel37
At a glance

seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another (
Ypage 51).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level.
RMove the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.
This allows the air bag to be fully deployed.
RAlways lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags.
RAlways keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the air bag.
RFor this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint sys- tems. Up to this height, the seat belt cannot
be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
RAlways secure children under twelve years of age and less than 5 ft (1.50 m)tall in suitable
child restraint systems.
RChild restraint systems should be installed on
the rear seats.
ROnly secure a child in a rearward-facing child
restraint system on the front-passenger seat
when the front-passenger front air bag is
deactivated. If the PASSENGER AIR BAG OFF
indicator lamp is permanently lit, the front-
passenger front air bag is deactivated
(
Ypage 40).
RAlways observe the instructions and safety
notes on the "Occupant Classi fication System
(OCS)" (Ypage 46) and on "Children in the
vehicle" (Ypage 53) in addition to the child
restraint system manufacturer's installation
and operating instructions.
44Occupant safety
Safety

Objects in the vehicle interior may prevent
an air bag from functioning correctly.Before
starting your journey and to avoid risks resulting from the speed of the air bag as it deploys, make
sure that:
Rthere are no people, animals or objects
between the vehicle occupants and an air bag
Rthere are no objects between the seat, door
and B-pillar
Rthere are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
Rno accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an air bag, e.g. to doors, side windows,
rear side trim or side walls
Rno heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place
GWARNING
If you modify the air bag cover or affix objects
such as stickers to it, the air bag can no longer
function correctly. There is an increased risk
of injury.
Never modify an air bag cover or affix objects
to it.
GWARNING
Sensors to control the air bags are located in
the doors. Modifications or work not per-
formed correctly to the doors or door panel-
ing, as well as damaged doors, can lead to the
function of the sensors being impaired. The air
bags might therefore not function properly
anymore. Consequently, the air bags cannot
protect vehicle occupants as they are
designed to do. There is an increased risk of
injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
eling carried out at a qualified specialist work-
shop.
Front air bags
!Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on the front-passenger side may be triggered
and have to be replaced.
Driver's air bag
:deploys in front of the steer-
ing wheel. Front-passenger front air bag ;
deploys in front of and above the glove box.
When deployed, the front air bags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag (
Ypage 40).
The front-passenger front air bag will only
deploy if:
Rthe system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied (
Ypage 46). The
PASSENGER AIR BAG OFF indicator lamp is
not lit (
Ypage 47)
Rthe restraint system control unit predicts a
high accident severity
Knee bags
Driver's knee bag :deploys under the steering
column and front-passenger knee bag ;under
the glove box. The driver's and front-passenger
knee bags are triggered together with the front
air bags.
Occupant safety45
Safety
Z

The driver's and front-passenger knee bags
offer additional thigh, knee and lower leg pro-
tection for the occupants in the front seats.
Side impact air bags
GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Front side impact air bags :and rear side
impact air bags ;deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. It also offers addi-
tional pelvis protection for occupants in the
front seats. However, it does not protect the:
RHead
RNeck
RArms
If the restraint system control unit detects a side impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
Rthe OCS system detects that the front-
passenger seat is occupied or
Rthe seat belt buckle tongue is engaged in thebelt buckle of the front-passenger seat If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whether the front-passenger seat is occupied
or not.
Window curtain air bags
Window curtain air bags
:are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(
Ypage 51).
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag and front-passenger knee bag are
either enabled or deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
46Occupant safety
Safety

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and some powder may also be released. The
6 restraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation
During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if:
Rthe ignition is switched on
Rthe components of the restraint system are
operational. You can find further information
under "Restraint system warning lamp"
(
Ypage 40)
Rthe seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
RFront air bags as well as driver's and front-
passenger knee bags
RWindow curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactiv ated dependin

g on the person on the
front-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps (
Ypage 40).
Your vehicle has two-stage front air bags. In the
first deployment stage, the front air bag is filled
with propellant gas. The front air bag is fully
deployed with the maximum amount of propel-
lant gas if a second deployment threshold is
reached within a few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bags is determined
by evaluating the rate of vehicle deceleration or acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-
52Occupant safety
Safety

sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
RSide impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions:
-the OCS system detects that the front-
passenger seat is occupied or
-the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat
RWindow curtain air bag on the side of impact,
independently of the use of the seat belt andindependently of whether the front-
passenger seat is occupied
REmergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation
RWindow curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
iNot all air bags are deployed in an accident.
The different air bag systems work independ-
ently of each other. How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
RFrontal collision
RSide impact
RRollover
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are activated
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rthe engine is switched off and the fuel supply
is cut off
Rvehicles with mbrace: automatic emergency
call
Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions.
Ralways observe the instructions and safety
notes on the "Occupant classification system
(OCS)". (
Ypage 46)
Children in the vehicle53
Safety
Z