2018 MERCEDES-BENZ GLA SUV stop start

side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Off-road 4ETS (Electronic Traction Sys-
tem)
A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (
Ypage 167).
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
Vehicles without 4MATIC: when towing your
vehicle with the front axle raised, it is important
that you observe the notes on ESP
®
(Ypage 295).
If the å ESP®OFF warning lamp lights up
continuously, ESP®is deactivated.
If the ÷ ESP®warning lamp and the å
warning lamp are lit continuously, ESP®is not
available due to a malfunction.
Observe the information on warning lamps
(
Ypage 231) and display messages which may
be shown in the instrument cluster
(
Ypage 201).
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Characteristics of ESP®
General information
If the ÷ ESP®warning lamp goes out before
beginning the journey, ESP®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning lamp
flashes in the instrument cluster. If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevailing
road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle stops
moving. The engine starts automatically when
the driver wants to pull away again. ESP
®
remains in its previously selected status. Exam-
ple: if ESP®was deactivated before the engine
was switched off, ESP®remains deactivated
when the engine is switched on again.
Deactivating/activating ESP®(except
Mercedes‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
You can select between the following states of
ESP
®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
The spinning of the wheels results in a cutting
action for better traction on loose surfaces.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
64Driving safety systems
Safety

XTo arm:lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is stopped.
or
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 124).
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connecti
on.
The emergency call system sends the mes-
sage or data provided that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
68Protection against theft
Safety

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position P
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies to mobile phones if the "Digital
Car Key in smartphone" function is activated
via the Mercedes me connect web app.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey
Rwith metallic objects, e.g. coins or metal foil
Rinside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be detected, e.g. when starting the engine using
the Start/Stop button.
SmartKey functions
:&
To lock the vehicle
;FTo open the tailgate
=%To unlock the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again
Ranti-theft protection is reactivated
XTo lock: press the &button.
The SmartKey centrally locks/unlocks:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the remote
control; see Digital Operator's Manual.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (
Ypage 197).
XTo open the tailgate automatically from
outside the vehicle: press and hold theF
button until the tailgate opens .
Vehicles with KEYLESS-GO or KEYLESS-GO
start function:
XTo close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
SmartKey69
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 290).
or
XJump-start the vehicle (Ypage 291).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
74SmartKey
Opening and closing

GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines (
Ypage 247).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be:
Ropened and closed manually from outside
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
Rvehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
Rvehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start
function: closed with the remote operating
switch on the SmartKey
Rreleased with the emergency release from the
inside
Tailgate obstruction detection with
reversing feature
On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when auto-
matically opening or closing, this procedure is
stopped. If the tailgate is stopped during the
closing process, the tailgate automatically opens again slightly. The automatic obstruction
detection with reversing feature is only an aid. It
is not a substitute for your attentiveness when
opening and closing the tailgate.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress the Fbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing button/STOP button in
the tailgate or
Rpull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform-
ing a kicking movement under the rear bumper.
Opening and closing manually
Opening
XPress the %button on the SmartKey.
XPull handle :.
XRaise the tailgate.
78Cargo compartment
Opening and closing

Closing
XPull the tailgate down using handle:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 333).
Opening automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XIf the tailgate is unlocked, pull the handle and
let it go again immediately.
Closing automatically
Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
XTo close: press button :on the tailgate.
or
XVehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the F
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
Cargo compartment79
Opening and closing
Z

XTo stop the closing process: press but-
ton :on the tailgate again.
or
XPull the handle in the tailgate.
or
XPress the Fbutton on the SmartKey until
the tailgate stops.
or
XPress or pull the remote operating switch on
the driver's door.
HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
iYou can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (
Ypage 70).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use- ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the vehicle in the detection range of KEYLESS-
GO.
RWhen making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
RAlways ensure that you only make the kicking
movement within the detection range of sen-
sors :.
RStand at least 12 in (30 cm) away from the
rear area while doing so.
RDo not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-
ing engine start.
RDirt caused by road salt or snow around sen-
sors:may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, if you:
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your person in these situations or in situations sim-
ilar to these. This will prevent the uninten-
tional opening/closing of the tailgate.
80Cargo compartment
Opening and closing

This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located onthe driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 124).
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
iIf you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You can stop automatic operation by pressing/
pulling the switch again.
iYou can continue to operate the side win-
dows after you switch off the engine or
remove the SmartKey. This function remains
active for five minutes or until the driver's or
front-passenger door is opened.
iWhen the override feature for the side win-
dows is activated (Ypage 59), the side win-
dows cannot be operated from the rear.
Convenience opening
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
The SmartKey can also be used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-
ing panel and the roller sunblind
The convenience opening feature can only be
operated using the SmartKey.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: for the following opera-
tions, point the tip of the SmartKey at the
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
iVehicles with KEYLESS-GO or KEYLESS-
GO start function: the SmartKey must be in
close proximity to the vehicle.
XPress and hold the %button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama roof
with power tilt/sliding panel is closed, the
roller sunblind is opened first.
XPress and hold the %button once more
until the panorama roof with power tilt/slid-
ing panel reaches the desired position.
XTo interrupt convenience opening: release
the % button.
84Side windows
Opening and closing