2018 MERCEDES-BENZ GLA SUV navigation

ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
The digital map is not
compatible with the
vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the data medium checked at an authorized Mercedes-Benz
Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The digital map can be installed with a DVD, SD card or USB stick.
XCheck the readability of the data medium, e.g. in a PC.
XTo restart the update: insert the DVD.
or
XInsert an SD card or USB stick.
The multimedia system asks for an activation code during the map
update. The code must be validated in the vehicle.
XStart the vehicle.
XTo restart the update: insert the DVD, SD card or connect a USB
device.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
88Problems with the navigation system
Navigation

otherwise become involved in an accident in
which you or others could be injured.
The address book displays all the contacts from
the various sources (mobile phone, memory
card, USB device, the phone book of the multi-
media system, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to the multimedia
system and automatic calling up is activated
(
Ypage 106), the mobile phone's contacts are
displayed in the address book. If you disconnect
the mobile phone from the multimedia system,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in the multimedia system.
These contacts will remain available even when
you connect the multimedia system to a differ-
ent mobile phone. You can view these contacts
even without a mobile phone.
iThe address book can store a total of 5000
contacts.
R2000 entries are reserved for permanently
saved contacts
R3000 entries are reserved for contacts that
you can load from the mobile phone
iBefore selling your vehicle, delete the con-
tacts saved in the multimedia system using
the reset function (
Ypage 42).
Calling up the address book
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 5the con-
troller.
XTo select Tel/®: press the controller.
XTo selectAddress Book: turn and press the
controller.
XTo browse in the address book: turn the con- troller.
An address book entry can also include a pic-
ture. This is shown to the left of the address
data. Address book entries with pictures can
only be created by importing vCards (vcf
files). Further information on importing
vCards (
Ypage 106). The quality of the pic-
ture depends on the picture's resolution.
Searching for a contact
Using the character bar
XCall up the address book (Ypage 102).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Search: turn and press the control-
ler.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the address book. If
there are similar contacts, the next different
character is shown. For example, with con-
tacts such as Jana
andJohn, the beginnings
of the names are identical. The next different
character A
andOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo end the search: select b.
The contacts in the address book are dis-
played.
XTo select a contact: turn and press the con-
troller.
XTo return to the character bar: press the
% button repeatedly until the character
bar is displayed.
Further information about character entry
(
Ypage 28).
102Address book
Telephone

Using the number keypad
You determine the first letter of the contact you
are looking for with the first character you enter.
XFor example, to enter the letterC: press the
l number key briefly three times in suc-
cession.
The character appears the first time the key is
pressed and shows all the available charac-
ters. It switches to the next character each
time the key is pressed.
Using the touchpad
You determine the first letter of the contact you
are looking for with the first character you enter.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the address book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 24).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
address book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Adding a new contact
You can enter address data directly into the
address book. If you store telephone numbers in the phone book of the multimedia system, these
are also saved in the address book. If you store
a navigation destination, the multimedia system
creates an address book entry that includes the
complete navigable address data.
XCall up the address book (Ypage 102).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
The surname and first name input lines are
displayed.
XEnter characters using the controller
(Ypage 28) or the number keypad, for exam-
ple.
XTo save the surname and first name: select
b.
The details for the contact are displayed.
XTo add a desired entry: turn and press the
controller.
Depending on the type of entry, the corre-
sponding input menu appears.
XEnter characters using the controller
(Ypage 28) or the number keypad, for exam-
ple.
XTo finish and save an entry: select b.
Displaying contact details
XCall up the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
6 Home details
iAn address book entry can contain the fol-
lowing information:
Rname
Rfirst name
Rcompany
Rup to five telephone numbers
Rtwo email addresses
RInternet address
Rtwo addresses
Rgeo-coordinates
Adding information to a contact
A maximum of five telephone numbers can be
saved for one contact.
Address book103
Telephone
Z

XCallup the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select the desired entry: turn and press the
controller.
Dependin g on the type of entry, the corre-
spondin g input menu appears.
XEnter characters using the controller or the
number keypad, for example (Ypage 28).
XTo finish and save an entry: select b.
Starting route guidance to an address
or geo-coordinates
Ifan address with a ZIP co de issaved,the
address can beused for route guidance. Ifthe
ZIP co decannot beassigned to an exact
address, you can adjust the destination subse-
quently using the controller.
XCall up the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select the address or geo-coordinates:
turn and press the controller.
The navigation menu is displayed.
XTo select StartRouteGuidance:slide 6
and press the controller.
The route to the destination addressiscalcu-
lated and route guidance starts.
Making a call
XCall up the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select a telephone number: turn and press
the controller.
The number isdialed. Further information
about the functions during a call (
Ypage 96).
Sending text messages
XCall up the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo highlight the telephone number: turn the
controller.
XTo select G: slide 9the controller.
XTo select Send Text Message: turn and
press the controller.
The entry fields for a text message are dis-
played (
Ypage 114).
Observe the requirements for the message func-
tion (
Ypage 110).
Sending an e-mail
XCall up the address book (Ypage 102).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo select an e-mail address: turn and press
the controller.
The entry fields for an e-mail are displayed
(
Ypage 114).
Observe the requirements for the message func-
tion (
Ypage 110).
Displaying sub-entry information
XCall up the address book (Ypage 102).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The display is shown in full.
XTo close the detailed display: press the
% button.
Editing a contact
XCall up the address book (Ypage 102).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
XTo select G: slide 9the controller.
XTo select Edit: turn and press the controller.
The entry field for the selected entry isdis-
played.
104Address book
Telephone

USB deviceThe USB device is inserted
into the USB port. It contains
importable contact details.
Bluetooth®
connection
If the sending of vCards is
supported via Bluetooth®,
vCards can be received on
mobile phones or netbooks,
for example.
Bluetooth
®must be activa-
ted in the multimedia system
and on the respective device;
see the manufacturer's oper-
ating instructions.
Importing from the memory card or
USB device
Contacts imported from the memory card or
from a USB device are identified by the ¯
symbol.
The following conditions must be fulfilled in
order to import vCards:
RvCards (vcf files) may be located in the main
directory or in folders. The multimedia system
allows for a targeted selection of the corre-
sponding directories.
RvCards must have the file extension ".vcf".
iThe multimedia system supports vCards in
versions 2.1 and 3.0.
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select FromMemoryCard,USB 1or USB2: turn and press the controller.
XSelect All Folders.
or
XSelect the desired folder or individual vCard.
XSelect Continue.
The selected contacts are imported.
Receiving vCards via Bluetooth®
Multimedia system
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
XTo select Download Contacts: turn and
press the controller.
XTo select FromBluetoothDevice: turn and
press the controller.
If the multimedia system is connected to a
mobile phone, all connections are termina-
ted. vCards can now be received by a device
(PC, mobile phone) via Bluetooth
®.
External device
XStart the data transfer; see the manufactur-
er's operating instructions.
The number of vCards received is displayed in the multimedia system.
Multimedia system
XTo end reception: press the controller or the
% button.
If a mobile phone was connected, the con-
nection to the mobile phone is established
again.
vCards received via Bluetooth
®are identified by
the ® symbol in the phone book.
iIf you switch to another main function, e.g.
navigation, while receiving vCards, the recep-
tion of vCards will be terminated.
Deleting imported contacts
XTo switch to the menu bar in the telephone
menu or the address book: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
XTo select Delete Contacts: turn and press
the controller.
XSelect one of the following options:
RInternal Contacts
RDownloaded from Phone
RImported from Storage Device
RImported from BT Devices
Turn and press the controller.
Importing contacts107
Telephone
Z

Some mobile phones with the MAP Bluetooth®
profile:
Rdo not support the deleting or editing of text
messages
Rdo not support the drafts folder for text mes-sages
Rdo not support the sending of text messages
Rdo not support the e-mail function
Rdo not send messages when in a locked sta-
tus
iThe availability of the dictation function is
country-dependent.
Calling up text messages or e-mails in
the message menu
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select 1: turn and press the controller.
The message menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
XTo selectText MessageorE-Mail: turn and
press the controller.
The input menu for the message is displayed.
Calling up and using the dictation
function
XSelect the omicrophone.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
XTo start the dictation function: press the
controller.
XSay your message.
The dictation ends automatically after you
have finished speaking.
After the spoken message has been pro-
cessed, it is shown as text on the display.
XTo select words: turn and press the control-
ler.
XIn the correction menu, you can:
Radjust capitalization of words (if supported
by the character set)
Radd words
Rdelete words
Rreplace the dictated message with a new
one
XTo exit the menu: selectDone.
Send message
The dictated text is displayed in the message
input window.
XEnter the telephone number or e-mail address
into the addressee line.
XTo send the message: select OK.
iThe availability of the dictation function may
vary according to the country and vehicle
equipment.
Apple CarPlay™
Introduction
iPhone®functions can be used via the multime-
dia system using Apple CarPlay™. Apple Car-
Play™ can be operated using the controller or
Siri
®voice-operated control system. Whether
selected buttons are supported in the vehicle
depends on the iOS version of the mobile phone
and the apps available. You will find an overview
of the multimedia system's control panel and
available buttons here (
Ypage 18).
To activate voice-operated control, press and
hold the óbutton on the multifunction steer-
ing wheel (
Ypage 98). Apple CarPlay™ is only
available for Apple®mobile phones (see the
manufacturer's operating instructions). The
availability of Apple CarPlay™ may vary by coun-
try and depending on vehicle equipment.
While using Apple CarPlay™, various multimedia
system functions, such as navigation, are not
available.
The respective provider is responsible for the
application and the associated services and
content.
Apple CarPlay™117
Telephone
Z

The following driving status data is transmitted:
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
The following position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
Android Auto
Introduction
Android Auto can be used for functions on
mobile phones with the Android operating sys-
tem:
RAndroid Auto-capable apps of the mobile
phone are shown in the multimedia system.
RAudio content from the mobile phone is
played back in the multimedia system.
Only one mobile phone at a time can be con-
nected to the multimedia system via Android
Auto.
While using Android Auto, various multimedia
system functions such as navigation, are not
available.
The availability of Android Auto and Android
Auto apps may vary from country to country and
depending on the equipment in the vehicle.
The respective provider is responsible for the
application and the associated services and
content.
Connecting a mobile phone via
Android Auto
Requirements:
RFor safety reasons, initial activation of
Android Auto on the multimedia system must
be carried out while the vehicle is stationary.
RThe mobile phone supports Android Auto
starting from Android 5.0.
RThe Android Auto app is installed on the
mobile phone.
RIn order to use the telephone functions, a
mobile phone needs to be connected with the
multimedia system via Bluetooth
®.
RThe full range of functions for Android Auto is
only possible with an Internet connection.
RThe mobile phone is connected to the USB
port ç on the multimedia system via a USB
cable.
The multimedia system automatically estab-
lishes a connection to the mobile phone via
Bluetooth
®. If this is unsuccessful, an error mes-
sage will appear. In this case, you should con-
nect the mobile phone manually via Bluetooth
®
(Ypage 90).
Starting Android Auto
Multimedia system
XTo call up the telephone menu: press the
% button.
XTo show the main function bar: slide 5the
controller.
XTo select Tel/®: press the controller.
XTo selectAndroid Auto: turn and press the
controller.
A message informs you that no Android Auto
device is connected.
Mobile phone
XConnect the mobile phone to the USB port
ç in the center console.
When activated manually, a message to start Android Auto appears on the display of the
multimedia system.
XTo confirm the message: press the controller.
The Android Auto app is shown in the multi-
media system display.
Setting up automatic connection
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Tel/®: press the controller.
XTo selectAndroid Auto: turn and press the
controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Options: turn and press the con-
troller.
Android Auto119
Telephone
Z

XTo selectStart Android Auto Automati‐cally: turn and press the controller.
XAllow automatic connection O.
Android Auto starts automatically as soon as
the mobile phone is connected to the USB
port ç of the multimedia system.
Changing the sound settings
When Android Auto is active, you can change the
sound settings in the radio menu.
XTo call up the radio menu: press the $
button.
XTo show the main function bar: slide 5the
controller.
XTo select Radio: turn and press the controller.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select à: turn and press the controller.
Change the sound settings.
Activating voice control
When Android Auto is active, you can start the
mobile phone's voice control.
XPress and hold the ?button on the multi-
function steering wheel.
Depending on the mobile phone a tone
sounds.
Ending Android Auto
Mercedes-Benz recommends that you only can-
cel Android Auto when your vehicle is stationary.
XTerminate the USB connection between the
mobile phone and the multimedia system.
The No
AndroidAutoDeviceConnectedPlease ensure that your device isconnected to the correct USB port.message appears in the multifunction display
Transmitted vehicle data
When using Android Auto, specific vehicle data
is transmitted to the mobile phone. This makes
it possible to use selected mobile phone serv-
ices efficiently. The mobile phone does not have
active access to vehicle data. The following system information is transmitted:
RMultimedia system software version
RSystem ID (anonymous)
These data are transmitted in order to optimize communication between the vehicle and mobile
phone.
A random vehicle code is generated for this pur-
pose and in order to assign multiple vehicles to
the mobile phone.
This code is not related to the vehicle identifi-
cation number (VIN) and is deleted if the multi-
media system is reset (
Ypage 42).
The following driving status data is transmitted:
RGear position engaged
RDifference between parked, stationary,
coasting and driving
RInstrument cluster day/night mode
These data are transmitted in order to adapt the
content displayed to the driving situation.
The following position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
These data are transmitted only when naviga-
tion is active in order to improve navigation (e.g.
when driving through a tunnel).
120Android Auto
Telephone