2018 MERCEDES-BENZ E-CLASS WAGON ESP

1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
#To make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an eme rgency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4for at least
one second.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an MB In focall: press button 3.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
An emergency call can be initia tedeve n if a
Ro adside Assis tance or MB Info call is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
Fu rther information on Mercedes-Benz mbrace
®
and other services can be found at: http://
www.m busa.com Informa
tiononthe emer gency call sy stem
&
WARNING Risk of accident and injury
despite pressing the SOS button
Even if youpr ess the SOS button in an emer‐
ge ncy, remaining in theve hicle may be dan‐
ge rous forth efo llowing reasons:
Ryo u see smo keinside or outside of the
ve hicle, e.g. if there is a fire afte r an acci‐
dent
Rth eve hicle is on a dangerous section of
ro ad
Rtheve hicle is not visible or cannot easily
be seen by otherroad users, particular ly
when dark or in poor visibility conditions
#Lea vetheve hicle immediately in this or
similar situations as soon as it is safe to
do so.
#Mo vetoa safe location along with other
ve hicle occupants.
#In such situations, secure theve hicle in
accordance with national regulations,
e.g. with a warning triangle.
Multimedia sy stem 295

Automatic eme rgency call
The emer gency call is initia ted:
Rwhen an air bag is deplo yed
Rwhen an Emer gency Tensioning Device is
trig gered
Yo u can end an automatically initiated emer‐
ge ncy call yourself af ter 60 seconds.
Manual emer gency call
An emer gency call can be initia ted manually via
th e SOS button in theove rhead control panel
(
→page 294).
If yo u lea vetheve hicle immediately af ter press‐
ing the SOS button, youdo not kn owif
Mercedes-Benz mbrace
®has successfully made
th e emer gency call.
Initiated eme rgency call
A vo ice connection between the Cus tomer Assis‐
ta nce Center and theve hicle occupants is es tab‐
lished:
Rif th eve hicle occupants are responsive, the
Mercedes-Benz Cus tomer Assis tance Center as
ks for more de tailed information on the
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr ansfer red data
During thevo ice connection tothe Cus tomer
Assis tance Center, thefo llowing data is transfer‐
re d:
Rcur rent vehicle location
Rve hicle identification number
Emer gency call not possible
Rifth e mobile phone network is una vailable,
Mercedes-Benz mbrace®is not able tomake
an emergency call.
A cor responding message appears inthe
multimedia sy stem displa y.
The indicator lamp flashes continuousl y.
In this case, seek assis ta
nce by ot her means.
Information on the MB Info ca

ll
An Info calltothe Mercedes-Benz Cus tomer
Assis tance Center has been initia ted via the
ov erhead control panel (
→page 294). Yo
u can find information on thefo llowing topics:
RMercedes-Benz mbrace®activation
Roperating theve hicle
Rnearest authorized Mercedes-Benz Center
Rother products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Information on theRo adside Assistance call
A Ro adside Assis tance call tothe Mercedes-
Benz Cus tomer Assis tance Center has been initi‐
ated via theov erhead control panel:
RThe problem with theve hicle is analyzed
using remo tediagnosis.
Fu rther information about this can be
obtained at: http://www.mbusa.com
RA qu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest
authorized Mercedes-Benz Center.
Yo u may becharge dfo rth ese services.
296
Multimedia sy stem

Connecting USB devices* NO
TEDama gecaused byhigh temp era‐
tures
High temp eratures can damage USB devices.
#Remo vethe USB device af ter use and
ta ke it out of theve hicle.
The multimedia connection unit is found inthe
stow age compartment under the armrest and
has two USB ports. Depending on theve hicle's
equipment, additional USB ports can be found in
th estow age compartment of the front center
console or rear folding compartment.
#Connect the USB device tothe USB port.
Pla yable music files are pla yed back only if
th e cor responding media display is activated.
% Use the USB port identified byç touse
Ap ple CarPlay™ and An droid Auto. Selecting a track
Multimedia sy
stem:
,0HGLD
Selecting a track byskipping toa track
#To skip backwards or forw ards toa track:
navigate up or down.
Selecting a track using the cur rent track list
#Select è.
#Select&XUUHQW 7UDFN /LVW .
#Select a track.
Selecting playback options
Multimedia sy stem:
,0HGLD.Z 2SWLRQV
Playing back similar trac ks
#Select3OD\ 6LPLODU 7UDFNV.
A track li stwith similar trac ksis created and
pla yed bac k. Playback mode
#Select
5DQGRP 0RGH  &XUUHQW 3OD\OLVW .
The cur rent track li stis pla yed in random
orde r.
#Select 5DQGRP 0RGH  &XUUHQW 0HGLXP.
All trac kson the active data storage medium
are pla yed in random orde r.
#Select1RUPDO 7UDFN 6HTXHQFH .
The cur rent track li stis pla yed in the order it
appears on the data storage medium.
Controlling media playback
Multimedia sy stem:
,0HGLD.
y__3OD\EDFN &RQWURO
A bar with playback controls is shown.
#To pause playback: press the controller.
The Ë symbol is displa yed.
#To continue playback : pressthe controller
again.
The Ì symbol is displa yed.
To fast forw ard/r ewind
#Mo veË onthe timeline: turn the control‐
ler
308 Multimedia sy stem

#Make surethat no engine oil is spilled
next tothefiller opening.
#Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle.
* NO
TEEngine damage causedbyan
incor rect oil filter, incor rect oil or addi‐
tives
#Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forth e
service inter vals.
#Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an prescri bed.
#Do not use additives.
#Follow the instructions in the service
inter val display rega rding the oil
ch ange.
* NO
TEDama gecaused bytopping up too
much engine oil
Ad ding too much engine oil can cause dam‐
age tothe engine or the catalytic con verter.
#Ha ve excess engine oil remo ved at a
qu alified specialist workshop.
#Tu rn cap 1counter-clockwise and remo ve
it.
#Ad d engine oil.
#Replace cap 1and turn it clockwise as far
as it will go.
#Check the oil le vel again (→page 330).
Checking coolant le vel
&
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem.
#Let the engine cool down and only
to uch the component parts described
as follo ws .
&
WARNING Danger of burn s from hot
coolant
The engine cooling sy stem is pressurized,
particularly when the engine is warm. If you
Maintenance and care 331

#Changetheflat tire immediately with
th e emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ti re s with run-flat characteristics:
#Observ eth e information and warning
no tes on MOExtended tires (run-flat
tires).
In theeve nt of a flat tire, thefo llowing options
are available depending on your vehicle's equip‐
ment:
RVe hicles with MOExtended tires: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you observ eth e
no tes on MOExtended tires (run-flat tires)
(
→page 341).
RVe hicles with a TIREFIT kit: you can repair
th e tire so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (
→page 342).
RVe hicles with Mercedes-Benz
mbrace®(USA only): you can make a call for Ro
adside Assis tance via theove rhead control
panel in the case of a breakdown
(
→page 294).
RAll vehicles: change the wheel
(→page 384).
MOExtended tires (tires with run-flat proper‐
ties)
& WARNING Risk of accident when driving
in li mp-home mode
When driving in emergency mode the han‐
dling characteristics are impaired, e.g. when
cornering, when accelerating stronglyand
when braking.
#Do not exceed the specified maximum
speed.
#Av oid any abrupt steering and driving
maneuvers as well as driving over
obs tacles (curbs, pot holes, off-road).
This applies, in part icular,toa loaded
ve hicle.
#Stop driving in the emer gency mode if
yo u notice:
Rbanging noise
Rvehicle vibration
Rsmoke which smells like rubber
Rcontinuous ESP®inter vention
Rcrac ksin tire side walls
#After driving in emergency mode ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use.
#The defective tire must be replaced in
eve rycase.
With MOExtended tires (run-flat tires), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tires. How‐
eve r,th e tire af fected must not show any clearly
visible damage.
Yo u can recognize MOExtended tires bythe
MOExtended marking which appears onthe side
wa ll of the tire.
Breakdown assis tance 34
1

#Correct the tire pressure if it is still at least
13 0 kPa (1.3 bar/19 psi). See theTire and
Loading Info rmation placard B‑pillar on the
driver's side or the tire pressure table in the
fuel filler flap forva lues.
#To increase the tire pressure: switchon
th e tire inflation compressor.
#To reduce the tire pressure: press pressure
re lease button 1next tomanome ter2.
#When the tire pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tire.
#Scr ew theva lve cap onto theva lve of the
sealed tire.
#Pull the tire sealant bottle out of the tire
inflation compressor.
The filling hose stay s on the tire sealant bot‐
tle.
#Drive tothe nearest qualified specialist work‐
shop and ha vethe tire, tire sealant bottle and
fi lling hose replaced there.
Bat tery (vehicle)
Note s onthe12 V battery
&
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, forex ample the lighting sys‐
te m, ABS (anti-lock braking system) or ESP
®
(Elect ronic Stability Prog ram). The operating
saf etyof your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
Rwhen braking
Rin theeve nt of ab rupt steering maneuvers
and/or when theve hicle's speed is not
adap tedto thero ad conditions
#In theeve nt of a short circuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately.
#Do not continue driving.
#Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop.
RFu rther information on ABS (→page 166)
RFurther information on ESP®(→page 167)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use batte ries which ha vebeen tes‐
te d and appr oved foryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection toprev ent vehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theev ent of an accident.
34 6
Breakdown assis tance

Allvehicles except vehicles with a lithium-
ion battery
& WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros taticch arge can cause spark s which
may ignite the highly flammable gas mixture
in the batter y.
#Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry.
The highly flammable gas mixture is created
while the battery is charging and during starting
assis tance.
&
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic.
#Av oid contact with the skin, eyes or
clo thing.
#Do not lean overth e batter y.
#Do not inhale battery gases.
#Ke ep children away from the batter y.
#Immediate lyrinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately.
All vehicles
+ENVIRONMENTAL NOTEEnvironmental
damage causedbyimproper disposal of
batteries
Bat teries conta in pollutants. It is
illegal todispose of them with the household
ru bbish.
#
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries.
If yo u ha vetoconnect the12 volt batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf etyno tes and take protective
measures when handling batteries.
Risk of explosion
Fire, open flames and smoking are
prohibite d when handling the batter y.
Av oid creating spar ks.
Electrolyte or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immediate ly
ri nse electrolyte or acid splashes off
with clean water.Consult a docto r if
necessar y.
Breakdown assis tance 34
7

Noise or unusual handling characteristics
While driving, pay attention tovibrations, noises
and unusual handling characteristics, e.g. pulling
to one side. This may indicate that the wheels or
tires are damaged. If you suspect that a tire is
defective, reduce your speed immediatel y.Stop
th eve hicle as soon as possible tocheck the
wheels and tires for dama ge. Hidden tire dam‐
age could also be causing the unusual handling
ch aracteristics. If youfind no signs of damage,
ha ve the tires and wheels checked at a qualified
specialist workshop.
Checking wheels and tires regular ly
&
WARNING Risk of accident from dam‐
aged tires
Dama ged tires can cause tire pressure loss.
As a result, you could lose cont rol of your
ve hicle.
#Check the tires regularly for signs of
dama geand replace any damaged tires
immediatel y.
&
WARNING Risk of aquaplaning due to
insuf ficient tire tread
Insuff icient tire tread will result in reduced
tire grip. The tire tread is no longer able to
dissipate water.
This means that in heavy rain or slush the
ri sk of hydroplaning is increased, in particu‐
lar if vehicle speed is not adap tedto suit the
conditions.
If th e tire pressure is too high or too lo w,
tires may exhibit dif fere nt le vels of wear at
dif fere nt locations on the tire conta ct sur‐
fa ce.
#Thus, you should regularly check the
tread de pth and the condition of the tire
conta ct surf ace across the entire width
of all tires.
Minimum tread dep thfor:
RSummer tires: âin (3 mm)
RM+S tires: ãin (4 mm)
#For saf etyre asons, replace the tires
before the legally prescribed limit for
th e minimum tread dep thisreached.
Car ryout thefo llowing checks on all wheels reg‐
ularly, at least once a month or as requ ired, e.g.
prior toa long journey or driving off- road:
RCheck the tire pressure (→page 361).
RVisual inspection of wheels and tires for
damage.
RCheck theva lve caps.
The valves must be pr otected against mois‐
ture and dirt bytheva lve caps appr oved
especially foryo ur vehicle byMercedes-Benz.
RVisual check of the tread dep thand the tire
conta ct surf ace across the entire width.
The minimum tread dep thfor summer tires is
â in (3 mm) and for winter tires ãin
(4 mm).
360 Wheels and tires