2018 MERCEDES-BENZ E-CLASS WAGON phone
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1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
#To make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an eme rgency call: press SOS
button co ver2 briefly toopen.
#Press and hold SOS button 4for at least
one second.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
#To make an MB In focall: press button 3.
This initiates a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
An emergency call can be initia tedeve n if a
Ro adside Assis tance or MB Info call is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
Fu rther information on Mercedes-Benz mbrace
®
and other services can be found at: http://
www.m busa.com Informa
tiononthe emer gency call sy stem
&
WARNING Risk of accident and injury
despite pressing the SOS button
Even if youpr ess the SOS button in an emer‐
ge ncy, remaining in theve hicle may be dan‐
ge rous forth efo llowing reasons:
Ryo u see smo keinside or outside of the
ve hicle, e.g. if there is a fire afte r an acci‐
dent
Rth eve hicle is on a dangerous section of
ro ad
Rtheve hicle is not visible or cannot easily
be seen by otherroad users, particular ly
when dark or in poor visibility conditions
#Lea vetheve hicle immediately in this or
similar situations as soon as it is safe to
do so.
#Mo vetoa safe location along with other
ve hicle occupants.
#In such situations, secure theve hicle in
accordance with national regulations,
e.g. with a warning triangle.
Multimedia sy stem 295
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Automatic eme rgency call
The emer gency call is initia ted:
Rwhen an air bag is deplo yed
Rwhen an Emer gency Tensioning Device is
trig gered
Yo u can end an automatically initiated emer‐
ge ncy call yourself af ter 60 seconds.
Manual emer gency call
An emer gency call can be initia ted manually via
th e SOS button in theove rhead control panel
(
→page 294).
If yo u lea vetheve hicle immediately af ter press‐
ing the SOS button, youdo not kn owif
Mercedes-Benz mbrace
®has successfully made
th e emer gency call.
Initiated eme rgency call
A vo ice connection between the Cus tomer Assis‐
ta nce Center and theve hicle occupants is es tab‐
lished:
Rif th eve hicle occupants are responsive, the
Mercedes-Benz Cus tomer Assis tance Center as
ks for more de tailed information on the
emer gency.
Rif no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr ansfer red data
During thevo ice connection tothe Cus tomer
Assis tance Center, thefo llowing data is transfer‐
re d:
Rcur rent vehicle location
Rve hicle identification number
Emer gency call not possible
Rifth e mobile phone network is una vailable,
Mercedes-Benz mbrace®is not able tomake
an emergency call.
A cor responding message appears inthe
multimedia sy stem displa y.
The indicator lamp flashes continuousl y.
In this case, seek assis ta
nce by ot her means.
Information on the MB Info ca
ll
An Info calltothe Mercedes-Benz Cus tomer
Assis tance Center has been initia ted via the
ov erhead control panel (
→page 294). Yo
u can find information on thefo llowing topics:
RMercedes-Benz mbrace®activation
Roperating theve hicle
Rnearest authorized Mercedes-Benz Center
Rother products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Information on theRo adside Assistance call
A Ro adside Assis tance call tothe Mercedes-
Benz Cus tomer Assis tance Center has been initi‐
ated via theov erhead control panel:
RThe problem with theve hicle is analyzed
using remo tediagnosis.
Fu rther information about this can be
obtained at: http://www.mbusa.com
RA qu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest
authorized Mercedes-Benz Center.
Yo u may becharge dfo rth ese services.
296
Multimedia sy stem
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Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Assis tance Center
(
→pa ge 297).
Transfer red data during a serv ice call
In certain countries you must conf irm the data
transfer.
If yo u make service calls using Mercedes-Benz
mbrace
®(USA), transfer red data includes the
fo llowing:
Overview of transfer red data
Service cal lT ransfer red data
MB Info call
Ro adside Assis tance
call
RCu rrent vehicle
location
RVe hicle identifica‐
tion number
RService code
RSelected data
about thest atus
of theve hicle
Online and Internet functions
Internet connection
Information about the Internet connection
&
WARNING Risk of dist raction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, youwill be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle.
#Only operate this equipment when the
traf fic situation permits.
#If yo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y.
You must observ eth e legal requirements forth e
country in whi chyou are cur rently driving when
operating the multimedia sy stem. USA:
touse Mercedes-Benz Apps and access
th e Internet, Mercedes-Benz mbrace
®must be
activated and operational. Furthermore,
mbrace
®must be activated for Mercedes-Benz
Apps and Internet access.
Canada: the multimedia sy stem must be con‐
nected toa mobile phone via Blue tooth
®or toan
ex tern al device acting as a Wi-Fi hotspot. Fur‐
th ermore, you need a valid mobile service con‐
tract with a data option, which is used tocalcu‐
la te the associated connection costs.
The Internet functions can only be used toa limi‐
te d degree whilst driving.
Setting up an Internet connection via Wi-Fi
Requ irements:
RtheWi -Fi function is acti vated on the multi‐
media sy stem (→page 249).
RtheWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
RInternet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
Multimedia sy stem 297
Page 300 of 506
The Internet connection viaWi-Fi is restricted or
does not function if:
Rth e mobile phone is switched off
Rmobile data use is deactivated on the mobile
phone
Rth eWi -Fi function is deacti vated on the multi‐
media sy stem
Rth eWi -Fi function is deacti vated on theex ter‐
nal device
RInternet access via Wi-Fi is deacti vated on
th eex tern al device
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V. 6 H D U F K I R U : L ) L 1 H W Z R U N V
#Select the networ k.
#Logging in toWi-Fi network (→page 249).
Se tting up an In ternetconnection via Blue‐
to oth
®
Re quirements:RA mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®(→page 283). To
connect via Blu etoo th
®,th e mobile phone
supports one of thefo llowing Blue tooth®pro‐
fi les:
RDUN (Dial- UpNet wo rking)
RPA N (Personal Are aNet wo rk)
The Internet connection via Blue tooth
®isrestric‐
te d or does not function if:
Rth e mobile phone is switched off
Rthe mobile phone network co verage is insuf‐
fi cient
Rmobile data useisdeactivated on the mobile
phone
Rth e Blue tooth®function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth
®
Rthe Blue tooth®function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth
®
Rneither the mobile phone network nor the
mobile phone all owsimultaneous use of a
phone and an Internet connection
Rth e mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®,yo uwill
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be confi
gured
manually.
Fu rther information can be obtained at http://
www.mercedes-benz.com/connect or from an
authoriz
ed Mercedes-Benz Center.
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V
Blue tooth
®connection via PAN
#Select the mobile phone.
The Internet connection is es tablished.
Blue tooth
®connection via DUN
#Select the mobile phone.
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Multimedia sy stem
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#Toselect the predefined access data of
th e mobile phone network pr ovider: select
3 U H G H I L Q H G 6 H W W L Q J V.
A list of countries appears.
#Select the count ryofyour mob ilephone net‐
wo rkprov ider.
The list of available pr oviders appears.
#Select your mob ilephone network prov ider.
When an overview of the pr ovider settings
appears, make the necessary settings.
#Select & R Q I L U P 6 H W W L Q J V .
#Tomanually set the access data of the
mobile phone network pr ovider: select
0 D Q X D O 6 H W W L Q J V.
An ove rview of the pr ovider settings appears.
#Set the access data.
#Select & R Q I L U P 6 H W W L Q J V .
% Set the access data in accordance with your
data pac kage . Otherwise, additional costs
may be incu rred. You can contact your
mob ilephone network prov ider toobtain the
precise access data. Switching
the Blu etoo th
®profile
Re quirement:
The mobile phone supports the DUN and PAN
Blu etoo th
®profiles.
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V
#To switch from DUN toPAN: select mobile
phone.
#Select ¥.
#Select & K D Q J H & R Q I L J X U D W L R Q.
#Activate O $ X W R P D W L F & R Q I L J X U D W L R Q.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth
®profile.
#Toswitch from PANto DUN :select mobile
phone .
#Select¥.
#Selec t & K D Q J H & R Q I L J X U D W L R Q .
#Deactivateª $ X W R P D W L F & R Q I L J X U D W L R Q .
#Select & R Q I L J X U H 6 H W W L Q J V 8 V L Q J & 2 0 $ 1 '.
#Con figure the Internet connection using pre‐
set or manual access data (→page 298)
Editing access data
Re quirement:
The mobile phone supports the Blue tooth
®DUN
profile.
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V
#Highlight a mobile phone.
#Select ¥.
#Select & K D Q J H & R Q I L J X U D W L R Q .
#For mobile phones with PAN and DUN:
select & R Q I L J X U H 6 H W W L Q J V 8 V L Q J & 2 0 $ 1 ' .
#Configurethe Internet connection using pre‐
set or manual access data (→page 298)
Multimedia sy stem 299
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Canceling Internet access permissionfor a
mobile phone
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V
#Highlight a mobile phone.
#Select ¥.
#Select ' H O H W H & R Q I L J X U D W L R Q .
#Select < H V.
Displaying mobile phone details
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \. , Q W H U
Q H W 6 H W W L Q J V
#Highlight a mobile phone.
#Select ¥.
#Select ' H W D L O V.
Establishing an Internet connection
Multimedia sy stem:
, & R Q Q H F W
#Fo rex ample, select z % U R Z V H U. %
The multimedia sy stem usually es tablishes
th e Internet connection automaticall y.Ifth e
multimedia sy stem is not connected tothe
Internet, the Internet connection is es tab‐
lished when an Internet application is used.
Connection status
Connection status overview
1Display of existing connection and reception
fi eld stre ngth of the connected device Displaying
the connection status
Multimedia sy stem:
, 6 \ V W H P.ö & R Q Q H F W L Y L W \
#Select , Q W H U Q H W 6 W D W X V .
% Depending on the means of connection, the
appr oximate data volume transmitte d is dis‐
pla yed.
Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re quirements:
RThe registration forth e use of Mercedes-
Benz Apps has been comple ted.
RThe general term s and conditions ha vebeen
confi rmed.
Multimedia sy stem:
, & R Q Q H F W.Ú 0 % $ S S V
#Select the App.
Fu rther Mercedes-Benz Apps and information
can be obtained at: http://apps.mercedes-
benz.com/apps/
300 Multimedia sy stem
Page 305 of 506
Internetradio
Calling up the In ternetradio
Re quirements:
RThe Internet radio service is activated.
RThe data volume is available.
Depending on the count ry, data volume may
need tobe pur chased.
RAfast Internet connection for data transmis‐
sion free of inter fere nce.
The services are countr y-dependent.
Fo r more information, consult an au thorized
Mercedes-Benz Center.
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H
#Select 7 X Q H , Q U D G L R.
The Internet radio display appears. The last
st ation set starts playing.
% The connection quality depends on the local
mobile phone reception. In
tern etradio overview1Inte rnet radio pr ovider
2Selec ted category
3Display (if connec tedto private user
account)
4Data transfer rate
5Cur rent station is stored as a favo rite
6Ad ditional information on the cur rent station Selecting and connecting
toInternet radio
st ations
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 7 X Q H , Q
U D G L R.è 6 H D U F K
#Select a categor y.
#Select astation.
The connection is es tablished automaticall y.
or
#Select ) U H H 6 H D U F K.#Enter a station name using the ent ryfield.
% Arelatively lar gevolume of data can be
transmitte d when using Internet radio.
Saving/deleting Internet radio stations as
fa vo rite s
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 7 X Q H , Q
U D G L R
#Select a station.
Multimedia sy stem 303
Page 306 of 506
#Press and holdtheto uchpad or cont roller
until an audible signal sounds.
The ß symbol appears bythest ation
name.
#Select ß ) D Y R U L W H V.
The list of sa vedfavo rite stations appears.
or
#Create an account forth e online pr ovider
(TuneIn radio) and then log in on the multi‐
media sy stem.
Yo ur favo rite s are impor tedto the multimedia
sy stem.
Deleting favo rite s
#Select ß ) D Y R U L W H V .
#Select astation.
#Press and hold theto uchpad or cont roller
until an audible signal sounds.
The ß symbol bythest ation name disap‐
pears. Setting
the Internet radio options
Multimedia sy stem:
, 5 D G L R.Þ 5 D G L R 6 R X U F H. 7 X Q H , Q
U D G L R.Z 2 S W L R Q V
The following options are available:
R 6 H O H F W V W U H D P: select thest re am quality.
R / R J L Q W R 7 X Q H , Q D F F R X Q W : log into your
Tu neIn user account.
R / R J R X W R I D F F R X Q W : log out ofyour TuneIn
user account.
#Select an option.
Media
Au dio mode
Info rm ation on the audio mode
&
WARNING Risk of dist raction when han‐
dling data storage media
If yo u handle a data storage medium while
driving, your attention isdiver ted from the
traf fic conditions. This could also cause you
to lose control of theve hicle.
#Only handle a data storage medium
when theve hicle is stationar y.
Perm issible file sy stems:
RFA T32
RexFA T
RNTFS
Pe rm issible data storage medium:
RSD card
RUSB storage device
RiPod®/iPhone®
RMTP devices
RBlue tooth®audio equipment
%
RThe multimedia sy stem supports a total
of up to50,000 files.
RData storage media up to2 TB are sup‐
por ted (32-bit address space).
304
Multimedia sy stem