2018 MERCEDES-BENZ C-CLASS SEDAN ECU

M
M+S tires............................................ 335
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 311
mbrace
Call priority ....................................2 96
Display message ............................ 236
Downloading destinations
(COMAND) ..................................... 296
Downloading routes ....................... 299
Emergency call .............................. 294
General notes ................................ 293
Geo fencing ................................... 299
Info call button .............................. 295
Locating a stolen vehicle ...............2 98
Remote fault diagnosis .................. 298
Remote vehicle locking .................. 297
Roadside assistance button ........... 295
Search & Send ............................... 297
Self-test ......................................... 293
Speed alert ....................................2 99
System .......................................... 293
Triggering the vehicle alarm ........... 299
Vehicle remote unlocking .............. 297
Mechanical key
Function/notes ................................ 80
General notes .................................. 80
Inserting .......................................... 80
Locking vehicle ................................ 85
Removing ......................................... 80
Unlocking the driver's door .............. 85
Media Interface
see Digital Operator's Manual
Memory card (audio) ......................... 219
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 11
Mercedes-Benz Intelligent Drive
360°camera .................................. 194
Active Blind Spot Assist ................. 204
Active Lane Keeping Assist ............ 207
ATTENTION ASSIST ........................ 198
Blind Spot Assist ............................ 200
Distance Pilot DISTRONIC ............. 171 Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
General notes ................................ 169
Lane Keeping Assist ...................... 202
Parking Assist PAR
KTRONIC .......... 188
P

arking Pilot .................................. 184
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Message memory (on-board com-
puter) .................................................. 230
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 312
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) .............................................. 277
Connecting another mobile
phone ............................................ 278
Frequencies ................................... 359
Installation ..................................... 359
Menu (on-board computer) ............ 220
Transmission output (maximum) .... 359
Model type
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 318
Mounting wheels
Lowering the vehicle ...................... 357
Mounting a new wheel ................... 356
Preparing the vehicle ..................... 353
Raising the vehicle ......................... 354
Removing a wheel .......................... 356
Securing the vehicle against roll-
ing away ........................................ 353
MP3
Operation ....................................... 219
Index15

PRE-SAFE®(anticipatory occupant
protection)
Display message ............................2 37
Operation ......................................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Program
see Drive programs
Protection against theft
ATA (Anti-Theft Alarm system) ......... 76
Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 28
Pulling away
Automatic transmission ................. 139
General notes ................................ 139
Hill start assist ............................... 140
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 33
Qualified specialist workshop ........... 32
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 273
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 180
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 228
Radar sensor system
Display message ............................ 238
Radiator cover ................................... 304
Radiator shutter
see AIRPANEL
Radio
Selecting a station ......................... 218
Radio mode
see also Digital Operator's Man-
ual .................................................. 270 Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .... 96
Reading lamp ..................................... 116
Rear compartment
Setting the air vents ...................... 133
Setting the airflow ......................... 128
Setting the temperature ................ 128
Rear fog lamp
Display message ............................ 242
Switching on/off ........................... 114
Rear seat (folding the backrest for-
wards/back) ...................................... 284
Rear seat backrest
Display message ............................ 256
Rear seats
Display message ............................ 256
Rear view camera
"Reverse parking" function ............ 193
Cleaning instructions ..................... 313
Display in the multimedia system .. 192
General notes ................................ 191
Object detection (function/
notes) ............................................ 194
Switching on/off ........................... 191
Wide-angle function ....................... 194
Rear window blind ............................ 291
Rear window defroster
Problem (malfunction) ................... 130
Switching on/off ........................... 130
Rear-view mirror
Anti-glare (manual) ........................ 108
Dipping (automatic) ....................... 109
Recuperation display ........................ 215
Reducing agent
see DEF
Refilling
DEF ................................................ 158
Reflective safety jacket .................... 316
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 367
Refueling
Fuel g
auge ....................................... 37
Important safety notes .................. 155
18Index

Adjusting the 4-way lumbar sup-
port ................................................ 104
Adjusting the head restraint .......... 102
Calling up a stored setting (mem-
ory function) .................................. 111
Cleaning the cover ......................... 314
Folding the backrest (rear com-
partment) forwards/back .............. 283
Important safety notes .................. 100
Seat heating .................................. 104
Seat heating problem .................... 105
Seat ventilation .............................. 105
Seat ventilation problem ................ 105
Storing settings (memory func-
tion) ............................................... 111
Securing a load
see Securing cargo
Securing cargo .................................. 285
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 314
see Automatic transmission
Sensors (cleaning instructions) ....... 312
Service center
see Qualified specialist workshop
Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 221
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 365
Coolant (engine) ............................ 365
DEF special additives ..................... 364
Engine oil ....................................... 364
Fuel ................................................ 361
Important safety notes .................. 361
Refrigerant (air-conditioning sys-
tem) ............................................... 367
Washer fluid ................................... 366
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 270
Setting the language
see also Digital Operator's Man-
ual .................................................. 270 Setting the time
see also Digital Operator's Man-
ual .................................................. 270
Settings
Factory (on-board computer) ......... 226
On-board computer ....................... 222
SETUP (on-b oard c
omputer,
Mercedes-AMG vehicles) .................. 227
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 242
Side windows
Cleaning ......................................... 311
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Important safety information ........... 90
Opening/closing .............................. 91
Problem (malfunction) ..................... 93
Resetting ......................................... 93
Reversing feature ............................. 91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 270
Ski and snowboard bag .................... 282
Sliding sunroof
Important safety notes .................... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 95
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Display message ............................ 257
Door central locking/unlocking ....... 78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................. 82
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
20Index

Traction systemsee ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 270
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 222
Display message ............................ 249
Function/notes ............................. 200
Important safety notes .................. 200
Instrument cluster display ............. 200
Transfer case ..................................... 155
Transmission
Display message ............................ 255
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 226
Transmission position display ......... 148
Transporting the vehicle .................. 329
Trim pieces (cleaning instruc-
tions) .................................................. 314
Trip computer (on-board com-
puter) .................................................. 215
Trip odometer
Calling up ....................................... 214
Resetting (on-board computer) ...... 216
Trunk
Important safety notes .................... 86
Locking separately ........................... 90
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Opening/closing (manually from
outside) ............................................ 86
Trunk lid
Display message ............................ 256
Object detection .............................. 86
Opening dimensions ...................... 367
Reversing feature ............................. 86
Turn signals
Display message ............................ 242 Replacing bulbs (front) ................... 119
Switching on/off ........................... 114
Two-way radio
Frequencies ................................... 359
Installation ..................................... 359
Transmission output (maximum) .... 359
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 279
V
Vanity mirror (in the sun visor) ........ 290
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 254
Electronics ..................................... 359
Equipment ....................................... 29
Individual settings .......................... 222
Limited Warranty ............................. 33
Loading .......................................... 343
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 357
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 161
Parking for a long period ................ 164
Pulling away ................................... 139
Raising ........................................... 354
Reporting problems ......................... 32
Securing from rolling away ............ 353
Technical data ............................... 359
Towing away .................................. 327
Transporting .................................. 329
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
24Index

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
32Operating safety
Introduction

The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go tohttp://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Rincidents
Rmalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
Data stored in the vehicle33
Introduction
Z

Panic alarm
XTo arm:press and hold !button :for
approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XVehicles with KEYLESS-GO start function
or KEYLESS-GO: press the Start/Stop but-
ton.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 47)
Rhave the seat and head restraint adjusted
properly (Ypage 100) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 100).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 60).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800-FOR-MERCedes
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
44Occupant safety
Safety

occupant in the best position in relation to the
air bag.
The seat belt system comprises:
RSeat belts
REmergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear
RSeat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled out of the belt outlet
quickly or with a jerky movement, the belt
retractor locks. The belt strap cannot be extrac-
ted any further.
The Emergency Tensioning Device tightens the
seat belt in an accident, pulling the belt close
against the body. However it does not pull the
vehicle occupant back in the direction of the
backrest.
The Emergency Tensioning Device does not cor-
rect an incorrect seat position or the routing of
an incorrectly fastened seat belt.
When triggered, a seat belt force limiter helps to
reduce the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This can
reduce the force exerted on the vehicle occu-
pants during an accident.
!If the front-passenger seat is not occupied,
do not engage the seat belt tongue in the
buckle on the front-passenger seat. Other-
wise, the Emergency Tensioning Device and
side impact air bag could be triggered in the
event of an accident and would need to be
replaced.
Important safety notes
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
GWARNING
If the seat belt is not worn correctly, it cannot
perform its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit-
ting properly.
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 47)
Rhave the seat and head restraint adjusted
properly (Ypage 100)
GWARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
GWARNING
Persons less than 5 ft (1.50 m) tall cannot
wear the seat belt correctly without an addi-
tional and suitable restraint system. If the
seat belt is not worn correctly, it cannot per-
form its intended protective function. An
incorrectly fastened seat belt can also cause
injuries, for example, in the event of an acci-
dent or when braking or changing direction
abruptly. This poses an increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) tall in suitable additional restraint
systems.
46Occupant safety
Safety