Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 180) or Distance Pilot
DISTRONIC (Ypage 176).
XTry to start the engine again (Ypage 138).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 138). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 138).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving143
Driving and parking
Z
Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
XWhen the corresponding gearshift recom-
mendation:appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display.
XWhen message :appears in the multifunc-
tion display, pull on the right-hand steering
wheel paddle shifter.
Kickdown
XFor maximum acceleration, depress the
accelerator pedal beyond the pressure point. The automatic transmission shifts to a lower
gear depending on the engine speed.
XShift back up once the desired speed is
reached.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is only
possible in the temporary setting.
154Automatic transmission
Driving and parking
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
Do not get into the vehicle again during the refu-
eling process. otherwise electrostatic charge
could build up again.
GWARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel. Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
!Do not use gasoline to refuel vehicles with a
diesel engine. Do not switch on the ignition if
you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(
Ypage 361).
Refueling
General information
Pay attention to the important safety notes
(Ypage 155).
All vehicles except PLUG-IN HYBRID vehi-
cles: if you unlock or lock the vehicle from the
outside, the fuel filler flap also unlocks or locks.
PLUG-IN HYBRID vehicles: the pressure in the
fuel tank must be released before refueling (see
Digital Operator's Manual).
The position of the 8fuel filler cap is dis-
played on the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Instruction label for fuel type to be refueled
156Refueling
Driving and parking
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 137).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
depending on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
XIf this happens, park the vehicle on level
ground only and secure it to prevent it from
rolling away.
XShift the transmission to position j.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is
162Parking
Driving and parking
switched off. The sounds that can be heard while
this is occurring are normal.
Applying or releasing manually
XTo apply:push handle :.
When the electric parking brake is applied,
the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed.
XTo release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
The electric parking brake can only be released:
Rif the SmartKey is in position 1or2 in the
ignition lock (Ypage 136) or
Rif the ignition was switched on using the
Start/Stop button
Applying automatically
The electric parking brake is automatically
applied when the transmission is in position j
and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle :.
The electric parking brake is also engaged auto-
matically if:
RDistance Pilot DISTRONIC brings the vehicle
to a standstill or
Rthe HOLD function is keeping the vehicle sta- tionary
RParking Pilot is keeping the vehicle stationary In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp in the instrument cluster goes
out.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position hork and
you accelerate.
or
you shift from transmission position jto
position hork. On steep inclines, you have
to press the accelerator as well.
If the transmission is in position k, the trunk lid
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed
RYou have shifted out of transmission position
j or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer- gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake (Ypage 163).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking brake
Parking163
Driving and parking
Z
handle:is depressed, the greater the brak-
ing force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the country
in which you are driving. Some jurisdictions pro-
hibit the driver from using a mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a
distance of 44 ft (approximately 14 m)per sec-
ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in hilly ter-
rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
164Driving tips
Driving and parking
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. If the electric parking
brake is tested on a brake dynamometer, the
engine and ignition must be switched off: turn
the SmartKey in the ignition lock to position
u or1 or press the Start/Stop button
repeatedly in accordance with the given
SmartKey positions.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist System)
(
Ypage 66) and Active Brake Assist with cross-
traffic function (Ypage 73).
Driving tips167
Driving and parking
Z
the cruise control lever up:or down ;to
the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
XTo adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly press
the cruise control lever up :or down ;
beyond the pressure point.
Every time the cruise control lever is pressed
up : or down ;the last speed stored is
increased or reduced.
iCruise control is not deactivated if you
depress the accelerator pedal. If you acceler-
ate to overtake, cruise control adjusts the
vehicle's speed to the last speed stored after
you have finished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise con-
trol:
XBriefly press the cruise control lever forward
=.
or
XBrake.
Cruise control is automatically deactivated if:
Ryou engage the electric parking brake
Ryou are driving at less than 20 mph (30 km/h)
RESP®intervenes or you deactivate ESP®
Ryou shift the transmission to position i
while driving
If cruise control is deactivated, a warning tone
sounds. You will see the Cruise Control Off
message in the multifunction display for approx-
imately five seconds. The message on the mul-
tifunction display disappears and the segments
on the speedometer go out.
iWhen you switch off the engine, the last
speed stored is cleared.
Distance Pilot DISTRONIC
General notes
Distance Pilot DISTRONIC regulates the speed
and automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehicles
are detected with the aid of the radar sensor
system. Distance Pilot DISTRONIC brakes auto-
matically so that the set speed is not exceeded. Change into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden. By doing so, you
will make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and wear-
ing too quickly.
If Distance Pilot DISTRONIC detects that there is a risk of a collision, you will be warned visually
and acoustically. Without your intervention, Dis-
tance Pilot DISTRONIC cannot prevent a colli-
sion. An intermittent warning tone will then
sound and the distance warning lamp will light
up in the instrument cluster. Brake immediately in order to increase the distance to the vehicle in
front or take evasive action provided it is safe to
do so.
Distance Pilot DISTRONIC operates in the range
between 0 mph (0 km/h) and 120 mph
(200 km/h).
Do not use Distance Pilot DISTRONIC whi
le driv-
ing on roads with steep gradients.
Since Distance Pilot DISTRONIC transmits radar
waves, it can resemble the radar detectors of
the responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
iUSA only: This device has been approved by
the FCC as a "Vehicular Radar System". The
radar sensor is intended for use in an auto-
motive radar system only. Removal, tamper-
ing, or altering of the device will void any war-
ranties, and is not permitted by the FCC. Do
not tamper with, alter, or use in any non-
approved way.
Any unauthorized modification to this device
could void the user's authority to operate the equipment.
iCanada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the device
will void any warranties, and is not permitted.
Do not tamper with, alter, or use in any no
n-
approved way.
Driving system s171
Driving an d parking
Z