2018 MERCEDES-BENZ C-CLASS SEDAN change time

ProblemPossible causes/consequences andMSolutions
Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display is pointing to the
red mark.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 306). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG C 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG C 63/C 63 S:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG C 63/C 63 S)
Rthe position of the exhaust flap (Mercedes-
AMG C 63/C 63 S)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control:
Further information for automatic drive program
characteristics (
Ypage 150).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
144DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 152).
Additional settings
:Position of the exhaust flap (Ypage 142)
;ECO start/stop function (Ypage 140)
=ESP®(Ypage 69)
?Suspension (Ypage 183)
APermanently activates manual gearshifting
(Ypage 152)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG C 43 4MATIC In a few
countries, the ECO start/stop function is
deactivated at the factory due to the fuel
grade available. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 138).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
DYNAMIC SELECT switch145
Driving and parking
Z

In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 150).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 152).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 148).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
146Automatic transmission
Driving and parking

Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 146).
Ryou switch to drive programRACE
(Mercedes-AMG C 63 S), S+orS
(
Ypage 144).
Ryou activate manual gearshifting
(Ypage 152).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
setting (Mercedes-AMG C 63/C 63 S) for the
drive (engine and transmission management) in drive program I, you can also activate glide
mode. Information on DYNAMIC SELECT and
on configuring drive program Ivia the multi-
media system (see the Digital Operator's
Manual).
Drive programs
All vehicles except Mercedes-AMG
C 63/C 63 S
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid- ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe setting of the ECO start/stop function
(Ypage 140)
Rthe climate control:
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the drive
(except Mercedes-AMG C 43 4MATIC).
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 140).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits hard springing and
damping settings (vehicles with AIRMATIC).
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is switched on
(Ypage 140).
150Automatic transmission
Driving and parking

The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is switched on
(Ypage 140).
Drive program I (Individual)
In drive programIthe following properties of the
drive program can be selected:
Rthe drive (engine management)
and therefore indirectly the availability of glid-
ing mode and the ECO start/stop function as
well as the properties of the driver assistance
systems
Rthe transmission management
RESP®(Ypage 69)
Rthe suspension
and therefore indirectly the steering
Ractivation of the exhaust flap
To permanently shift the gears manually in drive
program Iusing the steering wheel paddle shift-
ers, select the M(Manual) setting for the trans-
mission management.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steering wheel paddle shifters. The transmission must be
in position hfor this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear and
p instead of transmission position h.
If you deactivate manual gearshifting, the gears
will be shifted automatically again.
Temporary setting
XTo activate: shift the DIRECT SELECT lever to
position h.
XPull steering wheel paddle shifter :or;.
Temporary setting will be active for a certain
amount of time. In certain conditions, the mini-
mum amount of time is extended, e.g. in the
case of lateral acceleration, overrun mode or
driving on steep terrain.
XTo deactivate: pull steering wheel paddle
shifter ;and hold it in place.
or
XUse the DIRECT SELECT lever to switch the
transmission position.
or
XUse the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (except Mercedes-
AMG vehicles)
When configuring drive program I, select theM
(Manual) setting for the drive. When driving in
drive program I, you permanently shift the gears
manually using the steering wheel paddle shift-
ers.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Permanent setting (Mercedes-AMG
vehicles)
!In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
152Automatic transmission
Driving and parking

prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage.
XTo activate/deactivate:shift the DIRECT
SELECT lever to position h.
XPress button:.
When the indicator lamp ;lights up, auto-
matic transmission manual mode is activated.
You then permanently shift the gears man-
ually using the steering wheel paddle shifters.
The manual mode activated with the :but-
ton remains activated when the drive program
is changed.
Mercedes-AMG C 63/C 63 S: only if theD
(Automatic) setting has been preselected for
the transmission is manual mode deactivated
when you change to drive program I.
Mercedes-AMG C 63/C 63 S: you can also
preset manual mode for drive program I. To do
so, select the M(Manual) setting when config-
uring the transmission. When driving in drive
program I, you permanently shift the gears man-
ually using the steering wheel paddle shifters.
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Shifting gears
XTo shift up: pull steering wheel paddle
shifter ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the gear cur- rently engaged is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles: if the temporary
setting has been activated and you continue
to accelerate when the maximum engine
speed has been reached, the automatic trans- mission automatically shifts up. If the perma-
nent setting is activated, the automatic trans-
mission does not shift up automatically even
when the engine limiting speed for the current
gear is reached. Observe the protection
against reaching the overrevving range on the
multifunction display. Always make sure that
the engine speed does not reach the red area
of the tachometer.
XTo shift down: pull steering wheel paddle
shifter :.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage by not shifting down.
Automatic transmission153
Driving and parking
Z

AdditiveSeeOwner'sManualmessage dis-
appears after approximately one minute.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown in
the multifunction display.
The Remaining Starts: 16
message in the
multifunction display indicates how many more
times you can start the vehicle. If DEF is not
refilled, you will subsequently be unable to
start the engine.
If the 10 starts display message is shown and a
warning tone also sounds, then the DEF system
is malfunctioning. Have the DEF system
checked at a qualified specialist workshop.
XAdd at least 1.1 gal (4.0 l)of DEF.
XSwitch on the ignition for at least 60 seconds.
XStart the engine.
iHave the DEF tank refilled at a qualified spe-
cialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance (
Ypage 30).
If the outside temperature is below 12 ‡(Ò11 †)
it may be difficult to top up. If DEF is frozen and
there is an active warning indicator, it may not
be possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible. Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
RIf DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
!The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be
filled as intended with the vehicle parked on a
level surface. This avoids false level readings. Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfil
ling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
!Rinse surfaces that have come into contact
with DEF immediately with water or remove
DEF using a damp cloth and cold water. If the
DEF has already crystallized, use a sponge
and cold water to clean it. DEF residues crys-
tallize after time and contaminate the affec-
ted surfaces.
!DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
Have the DEF tank refilled at a qualified special-
ist workshop. However, you can also refill the
DEF tank:
Rat a gas station with a DEF filling pump
Rwith DEF refill bottles
Rwith a DEF refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the DEF tank
Refueling159
Driving and parking
Z

The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
:Acceleration(evaluation of all accel-
eration processes):
Rthe outer area fills up and the inner area lights up green: moderate
acceleration, especially at higher
speeds
Rthe outer area empties and the
inner area is gray: sporty acceler-
ation
;Coasting (evaluation of all decelera-
tion processes):
Rthe outer area fills up and the inner area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the inner area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on thedriving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. Start
does not
indicate a fixed consumption reduction. In addition to driving style, the actual consump-
tion is affected by other factors, such as:
Rload
RTire pressure
RCold start
RChoice of route
RActive electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
Robserve the gearshift recommendations
Rdrive using drive program E
On long journeys at a constant speed, e.g. on the
highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon- ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(
Ypage 216).
For further information on the ECO display, see
(
Ypage 215).
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect.
This helps you to avoid overheating the
brakes and wearing them out excessively.
166Driving tips
Driving and parking