2018 MERCEDES-BENZ C-CLASS SEDAN tow

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
32Operating safety
Introduction

Center console, lower section (except Mercedes-AMG vehicles)
FunctionPage
:Stowage compartment280
Ashtray291
Cigarette lighter292
Socket292
Cup holder289
;Adjusts the volume271
Switching the sound on or off271
=ÜSwitches the multime-
dia system on/off271
?u Rear window roller sun-
blind291
ATouchpad272
FunctionPage
BOpens stowage compart-
ment with Media Interface280
Cè ECO start/stop func-
tion140
DÉ Sets the vehicle level181
cDeactivates Parking
Assist PARKTRONIC190
EDYNAMIC SELECT switch144
F% Back button271
GController271
HgFavorites button273
40Center console
At a glance

Center console, lower section (Mercedes-AMG vehicles)
FunctionPage
:Ashtray291
Cigarette lighter292
Socket292
Cup holder289
;Adjusts the volume271
Switches the sound on or off271
Vehicles with AMG Perform-
ance exhaust system:
ÜSwitches the multime-
dia system on/off271
=AMG performance exhaust
system can be selected142
Ü Switches the multime-
dia system on/off271
?è ECO start/stop func-
tion140
Au Rear window roller sun-
blind291
FunctionPage
BTouchpad272
COpens stowage compart-
ment with Media Interface280
Då Activates/deactivates
ESP®71
M Activates/deactivates
SPORT handling mode71
Eà AMG RIDE CONTROL
(suspension tuning)183
FManual gearshifting (perma-
nent setting)152
GDYNAMIC SELECT switch
(selects the drive program)144
H% Back button271
IController271
JgFavorites button273
Center console41
At a glance

ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son of a stature corre-
sponding to that of an
adult.The classification of the person on the front-passenger seat is incor-
rect.
XMake sure the conditions for a correct classification of the person
on the front-passenger seat are met (Ypage 52).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized Mercedes- Benz Center.
The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seat
is:
Runoccupied
Roccupied with the
weight of a child up to
twelve months old in a
child restraint system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the child
seat.
XMake sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight using the front-passenger seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child
restraint system. If necessary, adjust the head restraint accord-
ingly.
XMake sure that no objects are applying additional weight onto the
seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install a child restraint system on the front-passenger seat. It is recom-
mended that you install the child restraint system on a suitable rear
seat.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
56Occupant safety
Safety

Installing a child restraint system:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPull the seat belt smoothly from the belt out-
let.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled.
XPush the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor:
XMake sure you observe the child restraint
system manufacturer's installation instruc-
tions.
XPress the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system
The use of seat belts and child restraint systems
is required by law in:
Rall 50 states
Rthe U.S. territories
Rthe District of Columbia
Rall Canadian provinces
You can obtain further information about the
correct child restraint system from any author-
ized Mercedes-Benz Center.
GWARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
GWARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading guide-
lines" (
Ypage 280).
GWARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
The securing systems of child restraint systems
are:
Rthe seat belt system
Rthe LATCH-type (ISOFIX) securing rings
Rthe Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe the
Children in the vehicle61
Safety
Z

In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
ESP
®monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP
®detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP
®assists the driver when pulling away on wet or slippery roads. ESP
®can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-
tion (Ypage 65).
ETS traction control is part of ESP
®. On vehicles
with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
When towing the vehicle with the rear axle
raised, observe the notes on ESP
®
(Ypage 329).
If the å ESP®OFF warning lamp lights up
continuously, ESP®is deactivated.
If the ÷ ESP®warning lamp lights up contin-
uously, ESP®is not available due to a malfunc-
tion.
Observe the information on warning lamps
(
Ypage 261) and display messages which may
be shown in the instrument cluster
(
Ypage 231).
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Driving safety systems69
Safety
Z

If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rthe vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
Locking/unlocking the driver's door
with the mechanical key
i
If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
XInsert the mechanical key into opening :in
the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases.
XRelease the door handle.
XTo lock: turn the mechanical key clockwise as
far as it will go to position 1.
XTo unlock:turn the mechanical key counter-
clockwise as far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 76).
Doors85
Opening and closing
Z

Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driving
safety systems adjusts automatically while a
certain distance is being driven after the vehiclehas been delivered or after repairs. Full system
effectiveness is not reached until the end of this
teach-in procedure.
New and replaced brake pads and discs only
reach their optimum braking effect after several hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its per-
formance in the future.
RYou should therefore drive at varying vehicle
and engine speeds for the first 1000 miles
(1500 km).
RAvoid heavy loads, e.g. driving at full throttle,during this period.
RWhen changing gears manually, change up in
good time, before the tachometer needle rea-
ches Ôof the way to the red area of the tach-
ometer.
RDo not manually shift to a lower gear to brake
the vehicle.
RTry to avoid depressing the accelerator pedal
beyond the pressure point (kickdown).
RAll vehicles (except Mercedes-AMG vehi-
cles): ideally, for the first 1,000 miles
(1,500 km), drive in drive program E.
Additional breaking-in notes for Mercedes-AMG
vehicles:
RDo not drive faster than 85 mph (140 km/h)
for the first 1,000 miles (1,500 km).
ROnly briefly allow the engine to reach a max-
imum engine speed of 4,500 rpm briefly.
RChange gear in good time.
RIdeally, for the first 1,000 miles (1,500 km),
drive in program C.
After 1000 miles (1500 km), you ca
n increase
the engine speed gradually and accelerate the
vehicle to full speed.
You should also observe these notes on break-
ing in if the engine or parts of the drive train on
your vehicle have been replaced. Always observe the maximum permissible
speed.
Locking rear axle differential
(Mercedes-AMG C 63/C 63 S)
Your vehicle is equipped with a self-locking dif-
ferential on the rear axle.
Change the oil to improve protection of the rear
axle differential:
Rafter a breaking-in period of 1850 miles
(3000 km)
Revery 31,000 miles (50,000 km) or 3 years
These oil changes prolong the service life of the differential. Have the oil change carried out at a
qualified specialist workshop.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
Rshoes with thick soles
Rshoes with high heels
Rslippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
Driving135
Dr iving an d parking
Z