2018 MERCEDES-BENZ C-CLASS SEDAN sunroof

ProblemPossible causes/consequences andMSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid-
ing panel. In this section, the term "sliding sun-
roof" refers to both types of sliding sunroof.
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Only for vehicles with panorama roof with
power tilt/sliding panel:
GWARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
94Sliding sunroof
Opening and closing

the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
Sliding sunroof reversing feature
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid-
ing panel. In this section, the term "sliding sun-
roof" refers to both types of sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
:To raise
;To open
=To close/lower
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
When opening and raising the roof, automatic
operation is only available if the sliding sunroof
is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open or
close the sun protection cover manually when
the sliding sunroof is raised or closed.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
SmartKey from the ignition lock. This function isavailable for up to five minutes or until the driv-
er's or front-passenger door is opened.
Resetting
!If the sliding sunroof still cannot be opened
or closed fully after resetting, contact a quali- fied specialist workshop.
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XRaise the sliding sunroof fully at the rear
(Ypage 95).
Sliding sunroof95
Opening and closing
Z

XKeep the3switch pressed for another
second.
XMake sure that the sliding sunroof can be fully opened and closed again (Ypage 95).
XIf this is not the case, repeat the steps above.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding panel
can only be operated when the roller sunblind is
open.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
If the panorama roof with power tilt/sliding
panel is raised at the rear, it automatically low-
ers slightly at higher speeds. The noise level in
the vehicle interior is reduced as a result. At low
speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door. When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior. If the panorama roof with
power tilt/sliding panel makes contact with a
roof carrier approved by Mercedes-Benz, the
sunroof will lower slightly but remain raised at
the rear.
Rain-closing feature
The raised panorama roof with power tilt/sliding
panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on:
Rthe road speed
Rthe intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3switch in any
direction.
To raise the panorama roof with power tilt/slid- ing panel again, press the 3switch in direc-
tion :.
The rain-closing feature is then deactivated until
you:
Rpress or pull the 3switch in any direction
or
Rturn the SmartKey to another position in the
ignition lock (Ypage 136)
Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
96Sliding sunroof
Opening and closing

If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature
The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
GWARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the roller sun-
blinds
:To open
;To open
=To close
You can only close the roller sunblinds when the
panorama roof with power tilt/sliding panel is
closed.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress the 3switch in direction :.
Both roller sunblinds open, then the pano-
rama roof with power tilt/sliding panel is
raised.
XPull the 3switch in direction ;.
The sunblinds open.
XPull the 3switch in direction =.
The roller sunblinds close when the panorama
roof with power tilt/sliding panel is closed.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
!
If the panorama roof with power tilt/sliding
panel and the roller sunblinds cannot be fully
opened or closed after resetting, contact a
qualified specialist workshop.
Sliding sunroof97
Opening and closing
Z

Reset thepanoram aroo fwit hpower tilt/slidin g
panel or th eroller sunblinds if th epanoram a
roo fwit hpower tilt/slidin gpanel or th efron t
roller sunblin ddoes no tmov esmoothly.
XTurn th eSmartKey to position 1or2 in th e
ignition lock.
XPull th e3 switch repeatedly to th epoin tof
resistanc ein th edirection of arrow :until
th epanoram aroo fwit hpower tilt/slidin g
panel is fully closed.
XKee pth e3 switch pulled for an additional
second.
XPull th e3 switch several times in th e
direction of arrow :until th eroller sunblinds
are closed.
XKee pth e3 switch pulled for an additional
second.
XMak esur ethat th epanoram aroo fwit hpowe r
tilt/slidin gpanel and th eroller sunblinds can
be fully opened and closed again .
XIf this is notth ecase, repeat th esteps abov e
again .
Problems with the sliding sunroof
Your vehicl emay be equipped wit h asliding sunroo for apanoram aroo fwit hpowe rtilt/slidin g
panel. In this section ,th eterm "sliding sunroof" refers to bot htypes of sliding sunroof.
GWARNIN G
If you close th esliding sunroo fagain immediately after it has been blocke dor reset ,th esliding
sunroo fcloses wit hincreased or maximum force .The reversing feature is then no tactive .Part s
of th ebody could be trapped in th eclosin garea in th eprocess. This poses an increased ris kof
injury or eve nfatal injury.
Mak esur ethat no part sof th ebody are in th eclosin garea.
If somebod ybecome strapped :
Rrelease th eswitch immediately, or
Rpress th eswitch in any direction during th eautomatic closin gprocess
The closin gprocess is stopped.
!If th esliding sunroo fstill canno tbe opened or closed as aresult of amalfunction ,contact a
qualified specialist workshop.
98Sliding sunroof
Opening and closing

ProblemPossible causes/consequences andMSolutions
The sliding sunroof or
panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause.If the sliding sunroof or panorama roof with power tilt/sliding panel is
obstructed during closing and reopens again slightly:
XImmediately after it blocks, pull the3switch down again to the
point of resistance until the sliding sunroof or panorama roof with
power tilt/sliding panel is closed.
The sliding sunroof or panorama roof with power tilt/sliding panel is
closed with more force.
If the sliding sunroof or panorama roof with power tilt/sliding panel is
obstructed again during closing and reopens again slightly:
XImmediately after it blocks, pull the 3switch down again to the
point of resistance until the sliding sunroof or panorama roof with
power tilt/sliding panel is closed.
The sliding sunroof or panorama roof with power tilt/sliding panel is
closed without the automatic reversing feature.
Sliding sunroof99
Opening and closing
Z

Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the ventilation level you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating/seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Steering wheel105
Seats, steering wheel and mirrors
Z

The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 137).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 138).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time. You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position
jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Driving139
Driving and parking
Z