2018 MERCEDES-BENZ C-CLASS SEDAN key

Rear window roller sunblind
Important safety notes
GWARNING
Parts of the body could be trapped in the
sweep of the roller sunblind when the roller
sunblind is extended or retracted. There is a
risk of injury.
When extending or retracting make sure that
no parts of the body are in the sweep of the
roller sunblind. Briefly press the button again
if someone becomes trapped. The opening or
closing process is briefly stopped. The roller
sunblind then returns to its initial position.
!Make sure that the roller sunblind can move
freely. Otherwise, the roller sunblind or other
objects could be damaged.
Retracting or extending the roller sun-
blind
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo extend or retract: briefly press button:.
The roller sunblind fully extends or fully
retracts.
XTo stop: briefly press button :again.
The roller sunblind stops briefly and moves
back into the out-of-use position.
Ashtray
Front ashtray
!The stowage space under the ashtray is not
heat resistant. Before placing lit cigarettes in the ashtray, make sure that the ashtray is
properly engaged. Otherwise, the stowage
space could be damaged.
XTo open:
open the stowage compartment
(Ypage 281).
XPush the cover of the ashtray upwards at its
right side =.
XTo remove the insert: hold the sides of
insert ?, push it forward and lift it up ;and
out.
XTo install the insert: press insert?into the
holder until it engages.
XTo close: close the cover of the ashtray.
XPush cover :of the stowage compartment
closed.
iYou can remove the ashtray insert and use
the resulting compartment for stowage.
Rear compartment ashtray
XTo open: pull cover ;out by its top edge.
XTo remove the insert: push ribbing=from
the left side and pull insert :upwards.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
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Stowage and features
Z

Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
Cigarette lighter (example)
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XTo open: open the stowage compartment
(Ypage 281).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: push cover :of the stowage com-
partment closed.
12 V sockets
General notes
XTurn the SmartKey to position 1in the igni-
tion lock (Ypage 136). The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there
is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front center console
12 V socket (example)
XTo open:
open the stowage compartment
(Ypage 281).
XLift up the cover of socket ;.
XTo close:push cover :of the stowage com-
partment closed.
Socket in the rear compartment center
console
292Features
Stowage and features

Search and Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.com
and enter a destination address into the entry
field.
XTo send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field.
XClick "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address
XTurn the SmartKey to position 2in the ignition
lock (Ypage 136).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book. If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
XReturn to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num- ber and password.
Vehicle remote closing
The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
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Stowage and features
Z

The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotelymessage appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rtelephone applications (e.g. for iPhone®,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data need to be transferred during an
Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
You will see the
Roadside Assistance Con‐
nectedmessage in the display. If the Vehicle
Health Check can be started, the RequestforVehicle Diagnostics Received Startvehicle diagnostics?message appears in
the display.
XPress the Yesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseStart Ignitionmessage appears: turn the
SmartKey to position 2in the ignition lock
(
Ypage 136).
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle to a safe position.message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins. You
will see the Vehicle Diagnostics Active
message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐nection may be interrupted duringdatatransfer)message appears. The vehicle
data can now be sent.
XPress the OKbutton to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnostics:
Transferring Data...message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
298Features
Stowage and features

control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA:Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free of
charge)
More information on HomeLink
®and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 280).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(Ypage 300).
Garage door remote control Ais not included
with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XSelect one of buttons ;to? to use to con-
trol the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the integrated
garage door opener.
The garage door opener is in programming
mode. After a short time, indicator lamp :
lights up yellow.
Indicator lamp :lights up yellow as soon as
button ;,=or? is stored for the first time.
If the selected button has already been pro-
grammed, indicator lamp :will only light up
yellow after ten seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The rolling code
must be synchronized (
Ypage 301).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up re
d: repeat the
programing procedure for the corresponding
button on the rear-view mirror. When doing
300Features
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so, vary the distance between remote control
Aand the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Ypage 300).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on
the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, for example under "Pro-
gramming additional remote controls", before
carrying out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XGet out of the vehicle.
XPress the programming button on the door
drive unit.
Usually, you now have 30 seconds to initiate
the next step.
XGet into the vehicle.
XPress previously programmed button ;,=
or ? on the integrated garage door opener
repeatedly and in quick succession until the
door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break"
(or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not
recognized during programming. Comparable with Canadian law, some U.S. garage door open-
ers also feature a "break".
Proceed as follows:
Rif you live in Canada.
Rif you have difficulties programming the
garage door opener (regardless of where you
live) when using the programming steps.
XPress and hold one of buttons
;to? on the
integrated garage door opener. After a short time, indica
tor lamp:lights up
yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote con-
trol Afor two seconds, then release it for two
seconds.
XPress button Bof the remote control A
again and hold for two seconds.
XRepeat this sequence on button Bof remote
control Auntil indicator lamp :lights up
green.
When indicator lamp :lights up green: pro-
gramming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code.
XRelease button Bof remote control Aof the
garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the corresponding
button on the rear-view mirror. When doing
so, vary the distance between remote control
A and the rear-view mirror.
The required distance between remote con-
trol Aand the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Problems when programming
If you are experiencing problems programing
the integrated garage door opener on the rear-
view mirror, take note of the following instruc-
tions:
RCheck the transmitter frequency used by
garage door drive remote control Aand
whether it is supported. The transmitter fre-
quency can usually be found on the back of
remote control Afor the garage door drive.
Features301
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Z

The garage door opener is compatible with
devices which operate in the frequency range
of 280 to 433 MHz.
RReplace the batteries in garage door remote
controlA. This increases the likelihood that
garage door remote control Awill transmit a
strong and precise signal to the integrated
garage door opener.
RWhen programming, hold remote control A
at varying distances and angles and from but-
tons ;to? which you are programming. Try
various angles at a distance between 2and
8 inches (5to 20 cm) or at the same angle but
at varying distances.
RIf another remote control Ais available for
the same garage door drive, repeat the same
programming steps with this remote control
A. Before performing these steps, make sure
that new batteries have been installed in
garage door drive remote control A.
RNote that some remote controls only transmit
for a limited amount of time (the indicator
lamp on the remote control goes out). Press
buttonBon remote control Aagain before
transmission ends.
RAlign the antenna cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XPress button ;,=or? which you pro-
grammed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code: indi-
cator lamp :flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp :lights up yellow.
XPress button ;,=or? again if necessary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling the
vehicle.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XPress and hold buttons ;and ?.
The indicator lamp initially lights up yellow
and then green.
XRelease buttons ;and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormats
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
XSlide the relevant seat back.
XTo install: place the floormat in the footwell.
XPress studs :onto retainers ;.
XTo remove:pull the floormat off retainers ;.
XRemove the floormat.
302Features
Stowage and features

Additional service products
Import ant safety notes
GWARNIN G
Certain component sin th eengin ecompart-
ment, suc has th eengine, radiato rand part s
of th eexhaust system, can become ver yhot .
Working in th eengin ecompartmen tposes a
ris kof injury.
Wher epossible, let th eengin ecool down and
touch only th ecomponent sdescribed in th e
following.
GWARNIN G
The engin ecompartmen tcontain smoving
components. Certain components, suc has
th eradiato rfan ,may continu eto run or start
again suddenly when th eignition is off .There
is aris kof injury.
If you need to do any wor kinside th eengin e
compartment:
Rswitch off th eignition
Rnever reac hint oth earea wher ethere is a
ris kof danger from moving components,
suc has th efan rotation area
Rremove jewelr yand watches
Rkeep items of clothing and hair ,for exam-
ple, away from moving part s
GWARNING
The coolin gsystem is pressurized, particularly
when th emotor is warm .If you open th ecap ,
you could be scalded if hot coolan tsprays out .
There is aris kof injury.
Let th eengin ecool down before you open th e
cap .Wear gloves and eye protection .Slowly
open th ecap to reliev epressure.
GWARNIN G
Opening th ehoo dwhen th eengin eis over-
heated or when there is afir ein th eengin e
compartmen tcould expos eyou to hot gase s
or other servic eproducts .There is aris kof
injury.
Let an overheate dengin ecool down before
opening th ehood. If there is afir ein th e
engin ecompartment, keep th ehoo dclosed
and contact th efir edepartment.
Checking coolant level
Checking th ecoolan tlevel (example)
XPark th evehicl eon alevel surface.
Only chec kth ecoolan tlevel when th evehicl e
is on alevel surfac eand th eengin ehas cooled
down .
XTurn th eSmartKey to position 2in th eigni-
tion loc k (Ypage 136).
or
XPress th eStart/Sto pbutto ntwice on vehicles
wit hKEYLESS-GO or th eKEYLESS-GO start
function (
Ypage 137).
XCheckth ecoolan ttemperature display in th e
instrumen tcluste r (Ypage 37).
The coolan ttemperature mus tbe belo w
15 8 ‡ (70 †).
XTurn th eSmartKey to position gin th eigni-
tion loc k (Ypage 136).
or
XPress th eStart/Sto pbutto nonce on vehicles
wit hKEYLESS-GO or th eKEYLESS-GO start
function (
Ypage 137).
XSlowly tur ncap :half atur ncounter-clock -
wise and allow excess pressur eto escape.
XTurn cap :further counter-clockwise and
remove it .
If th ecoolan tis at th elevel of marke rbar =
in th efiller neck when cold, there is enough
coolan tin coolan texpansion tan k;.
If th ecoolan tlevel is approximately 0. 6in
(1. 5cm) abov emarke rbar =in th efiller neck
when warm ,there is enough coolan tin expan -
sion tan k;.
306Engine compartment
Maintenance and care