2018 MERCEDES-BENZ C-CLASS SEDAN steering wheel

Message memory
The on-board computer saves certain display messages in themessage memory. You can call up
the display messages:
XPress the òbutton on the steering wheel to open the menu list.
XPress :or9 on the steering wheel to select the Servicemenu.
XConfirm by pressingaon the steering wheel.
XPress the :or9 button to select the message memory.
If there are no display messages, the No Messagesdisplay appears in the multifunction display.
When there are display messages, the number of stored messages appears.
XPress ato confirm.
XPress the :or9 button to scroll through the display messages.
230Display messages
On-board computer and displays

Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavaila‐ble See Operator'sManual
ABS (Anti-lock Braking System) and ESP®(Electronic Stability Pro-
gram) are temporarily not available.
Other driving systems and driving safety systems may also malfunc-
tion.
In addition, the ÷and! warning lamps light up in the instru-
ment cluster.
For example, the on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
!÷
Inoperative SeeOperator's Manual
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also malfunc-
tion.
The $ (USA only) or J(Canada only), ÷and! warning
lamps in the instrument cluster may also light up.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Display messages231
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
÷
Inoperative SeeOperator'sManual
ES P®is malfunctioning .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
The ÷ warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
÷
Currently Unavaila‐ble See Operator' sManual
ESP®is temporarily unavailable .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
The ÷ warning lamp also lights up in th einstrumen tcluster.
The self-diagnosis function might no tbe complete, for example.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kif you brak e
hard, for example.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XCarefully drive asuitable distance, making slight steering move-
ments at aspeed abov e12 mph (20 km/ h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
232Display messages
On-board computer and displays

Tires
Display messagesPossible causes/consequences andMSolutions
CheckTirePressureSoonCanada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes:
Ryou have changed the positions of the wheels and tires or installed
new wheels and tires
Rthe tire pressure in one or more tires has dropped significantly
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 161).
XCheck the tires and, if necessary, follow the instructions for a flat
tire (Ypage 317).
XCheck the tire pressures and, if necessary, correct the tire pressure.
XRestart the tire pressure loss warning system when the tire pres-
sure is correct (Ypage 340).
CheckTirePressureThen Restart RunFlat Indicator
Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since.
XSet the correct tire pressure in all four tires.
XRestart the tire pressure loss warning system (Ypage 340).
Run Flat IndicatorInoperativeCanada only:
The tire pressure loss warning system is faulty.
XVisit a qualified specialist workshop.
PleaseCorrectTirePressureThe tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 342).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 342).
252Displa y messages
On-board computer and displays

Operating system
Overview
General notes
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off
XPress the Übutton on the center console
to the right of the controller.
XFor Mercedes-AMG vehicles with a switch- able AMG Performance exhaust system:
press the thumbwheel which is to the right of
the controller.
Adjusts the volume
XTurn the thumbwheel to the right of the con-
troller.
The volume is adjusted:
Rfor the currently selected media source
Rduring traffic or navigation announcements
Rin hands-free mode during a phone call
Switching the sound on or off
This function is only available on the multifunc-
tion steering wheel for Mercedes-AMG vehicles
with a selectable AMG Performance exhaust
system.
XPress the thumbwheel to the right of the con-
troller.
or
XPress the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
iNavigation announcements will be heard
even if the sound is muted.
Functions
The multimedia system has the following func-
tions:
RRadio mode
RMedia mode with media search
RSound system
RNavigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
RCommunication functions
RSIRIUS Weather (COMAND)
RVehicle functions with system settings
RFavorites functions
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Back button
You can use the%button to exit a menu or to
call up the display of the current operating
mode.
Operating system271
Multimedia system
Z

XPull cover;out by its top edge.
XLift up the cover of socket :.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Features293
Stowage and features
Z

Roadside Assistance button
XTo call:press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 298).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing. You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Ce nter was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
Features295
Stowage and features
Z

The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
296Features
Stowage and features