2018 MERCEDES-BENZ C-CLASS SALOON oil

Problems with
the transmission Problem
Possible causes/consequences and 0050
0050Solutions
The transmission has a faulty gear
shift. The transmission is losing oil. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode.
It is only possible toshift toone gear and reve rsege ar. 0007
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. 0007
Switch the transmission toposition 005D. 0007
Switch off the engine. 0007
Wait at least ten seconds be fore re starting the engine. 0007
shift the transmission toposition 005Bor005E.
If 005B is selected, the transmission only shifts toone gear; if 005Eis selec ted, the transmission shifts to
re ve rsege ar. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toget her with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle whene
ver a driven wheel spins due toinsuf fi‐
cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take account of
road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. 18 6
Driving and pa rking

000E
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. 0007
Only refuel using unleaded, sulphu r-free
fuel that con form sto European EN 228,
or an equi valent specification. 0007
The RONrequ irement is located in the
fuel filler flap.
Fu el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel using any of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E30, E85, E100 R
petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives con taining me tal
If yo u acciden tally refuel with the wrong fuel: 0007
Do not switch the ignition on. 0007
Consult a qualified specialist workshop. 000E
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. 0007
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. 0007
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil
R paraf fin or kerosene
If yo u accidentally refuel with the wrong fuel: 0007
Do not switch the ignition on. 0007
Consult a qualified specialist workshop. 000E
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise
fuel can enter the engine. 18 8
Driving and pa rking

R
the maximum non-operational time out of
use is displa yed in the multimedia sy stem
displa y.
R functions such as interior pr otection or tow-
aw ay protection are not available.
R the connection toonline services is inter rup‐
te d.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R the engine is switched off.
R the ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause incon venience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R theve hicle's non-operational time must be
ex tended. R
theBattery charge insufficient for standby
mode message appears in the multimedia
sy stem displa y.
0009 Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode
Multimedia sy stem:
0018 Vehicle 0019
î Vehicle settings
0019 Standby mode
0009 This function is not available for all models. 0007
Activate 0073or deacti vate 0053 the function.
When you activate the function, a prom pt
appears. 0007
Select Yes.
St andby mode is activated. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are aids and do not
relie ve you of your responsibility per‐
ta ining toroad traf fic la w.Pay attention tothe
traf fic conditions at all times and inter vene
when necessa ry. Be aware of the limitations
re ga rding the safe use of these sy stems. Fu
nction of thera dar senso rs Some driving and driving sa
fety sy stems use
ra dar sensors tomonitor the area in front of,
behind or next totheve hicle (depending on the
ve hicle's equipment).
Depending on theve hicle's equipment, thera dar
sensors are integrated behind the bumpers
and/or behind the Mercedes star. Keep these
parts free of dirt, ice and slush
(0013 page 420). The sensors must not be cov‐
ered, forex ample bycycle rack s, overhanging
loads, sticke rs,fo il or foils toprotect against
st one chipping. In theeve nt of dama getothe
bumpers or radiator grille, or following a collision
impacting the bumpers or radiator grille, ha ve
th e function of thera dar sensors checked at a
qu alified specialist workshop. The driver assis‐
ta nce sy stem may no longer workproper ly. 202
Driving and parking

Ad
aptive Highbeam Assist Plus
(0013 page142)
00CB Maximum permissible speed
exceeded
(for cer tain countries only)
Ve hicles with Traf fic Sign Assis t:de tected
instructions and traf fic signs (0013 page 254). Ad
justing the in stru ment lighting 0007
Turn brightness control 1up or down.
The lighting of the instrument display and in
th e control elements of theve hicle interior is
adjus ted. Menus and submenus
Fu
nctions on the service menu of the on-
board compu ter On-board computer:
0018 Service 0007
Toselect the function: swipe upwards or
down wards on the left-hand Touch Control. 0007
Press the left-hand Touch Control.
Fu nctions on theService menu:
R Message memory (0013 page 490)
R AdBlue :Ad blue ®
ra nge and fill le vel
R Tyres:
- Restart the tyre pressure loss warning
sy stem (0013 page 457)
- Check the tyre pressure with the tyre
pressure monitor (0013 page 451)-
Restart the tyre pressure monitor
(0013 page 452)
R ASSYST PLUS: calls up the service due date
(0013 page 406)
R Vehicles with a widescreen cock pit:Cool-
ant : coolant temp erature display
R Engine oil level: engine oil le vel Calling up
the assistant display On-board computer:
0018 Assistance
The following displa ysare available on the assis‐
ta nt displ aymenu:
R Assis tant displ ay
R Attention le vel (0013 page 252) 0007
Toswitch between the displa ys:swipe
upwards or down wards on the left-hand
To uch Control. 274
Instrument Display and on-board computer

Vo
ice command Function
Enter country
Enter city
Enter district
Enter street
Enter junction
Enter house number
Enter postcode Ente
rsa country/t own/di strict/street/junction/house number/postcode
Nearest restaurant
Nearest car park
Nearest rest area with toilets
Nearest filling station Sea
rches for nearby restaurants, parking spaces, rest areas with toilets and filling stations
Restaurant along the route
Parking along the route
Rest area with toilets along the route
Filling stations along the route Sear
ches forre staurants, parking spaces, rest areas with toilets and filling stations along thero ute 288
LINGU ATRO NIC

Vo
ice command Function
Restaurant at destination
Parking at destination
Rest area with toilets at destination
Filling station at destination Sear
ches forre staurants, parking spaces, rest areas with toilets and filling stations at the destina‐
tion
Last destinations Selects a destination from
the list of last entered destinations
Alternative routes Switches
route guidance toano ther route
Start route guidance St
arts route guidance af ter entering a valid destination
Cancel route guidance Cancels
route guidance
Guidance instructions on
Guidance instructions off Swit
ches thero ute guidance voice output on/off
Show traffic map
Hide traffic map Swit
ches the tra ffic map on/off
Switch on POI symbols
Switch off POI symbols Swit
ches the POI symbols display on the map on/off LINGU
ATRO NIC 289

fi
ed based on the actual operating conditions
and/or loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermedi‐
ate stops
R mainly short-dis tance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil
and oil filter etc. changed more frequent ly. The
ty re s must be checked more frequently if the
ve hicle is operated under increased loads. Fur‐
th er information can be obtained at a qualified
specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display
can only calculate the service due da tewhen
th e bat tery is connected. 0007
Notedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (0013 page 406). Engine compartment
Ac
tive bonn et(pedestrian pr otection) Operation of
the active bonnet (pedestrian
pr otection)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active bonn et. The rear area of the bonn et
is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active bonn etyourself. Af terth e active
bonn ethas been triggered, pedestrian pr otection
may be limited.
A qu alified specialist workshop must re-ins tate
th e full functionality of the active bonn et. The active bonnet is not
available in all coun‐
tries.
Re setting the active bonnet 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. 0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Maintenance and care
407

0007
Push the handle 1ofthe bonn etcatch
up wa rds and lift the bonn etby appr oximately
40 cm. 0007
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. 0007
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Engine oil
Che
cking the engine oil le vel using the oil
dip stick 000A
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. 0007
Allow the engine tocool down and only
to uch co mponent parts described in the
fo llowing. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Re quirements:
R the engine must ha vean oil dipstic k.If not,
th e engine oil le vel can be checked only with
th e on-board computer (0013 page411).
Depending on the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era‐
ture is five minutes. 0007
Park theve hicle on a le vel sur face. 0007
Pull oil dipstick 1out and wipe off. 41 0
Maintenance and care