2018 MERCEDES-BENZ C CLASS stop start

Panic alarm
XTo arm:press and hold !button :for
approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
XTo disarm: press!button :again.
or
XInsert the SmartKey into the ignition lock.
or
XVehicles with KEYLESS-GO start function
or KEYLESS-GO: press the Start/Stop but-
ton.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
RSeat belt system
RAir bags
RChild restraint system
RChild seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
Rhave fastened their seat belts correctly
(Ypage 47)
Rhave the seat and head restraint adjusted
properly (Ypage 100) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (
Ypage 100).
You also have to make sure that an air bag can
inflate properly if deployed (
Ypage 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (
Ypage 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (
Ypage 60).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800-FOR-MERCedes
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.
44Occupant safety
Safety

Window curtain air bags:are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(
Ypage 56).
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
Requirements
To be classified correctly, the front passenger
must sit:
Rwith the seat belt fastened correctly
Rin an almost upright position with their back
against the seat backrest
Rwith their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-
selves on a vehicle armrest
Rsits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. Fully retract the seat cushion length.
The entire base of the child restraint system must always rest on the seat cushion of the
front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions.
Occupant Classification System opera-
tion (OCS)
:PASSENGER AIR BAG ON indicator lamp
;PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
XPress the Start/Stop button once or twice, or turn the SmartKey to position 1or2 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul-
taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy
in the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
52Occupant safety
Safety

Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
Ralways secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child
Rbe sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions
Rbe sure to observe the instructions and safetynotes on the "Occupant classification system
(OCS)" (
Ypage 52)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(
Ypage 46 )and the notes on correct use of seat
belts (Ypage 47).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s(18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac- tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
60Children in the vehicle
Safety

Function
Starting at a speed of approximately 4 mph
(7 km/h), the distance warning function warns
you ifyou are rapid ly approaching a veh icle in
front. An intermittent warning tone willthen
sound, and the ·distance warning lamp will
light up inthe instrument cluster.
XBrake immediately inorder to increase the
dist ance from the veh icle infront.
or
XTake evasive action, pro videdit is safe to do
so.
Due to the nature of the system, particularly
co mpli cated but non-critical driving conditions
may also cause the system to display a warning.
With the help of the radar sensor system, the
dist ance warning function can detect obstacles
that are inthe path of your veh iclefor an exten-
ded period of time.
Up to a speed of approximately 44 mph
(70 km/ h), the distance warning function can
also react to stationary obstacles, such as stop-
ped or parked vehicles.
Autonomous braking function
If the driver does not react to the distance warn-
ing signal in a critical situation, Active Brake
Assist can assist the driver with the autonomous
braking function.
Vehicles without Distance Pilot DISTRONIC:
the autonomous braking function is available in
the following speed ranges:
R4–65 mph (7–105 km/h) for moving objects
R4–31 mph (7–50 km/ h)for stationary objects
Vehicles with Distance Pilot DISTRONIC: the
autonomous braking function is available in the
following speed ranges:
R4–124 mph (7–200 km/h) for moving objects
R4–31 mph (7–50 km/h) for stationary objects
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause the Autonomous Braking Func-
tion to intervene.
If the autonomous braking function requires a
particularly high braking force, preventative
passenger protection measures (PRE-SAFE
®)
are activated simultaneously (Ypage 58).
Adaptive Brake Assist
General information
iObserve the "Important safety notes" sec-
tion (Ypage 65).
With the help of adaptive Brake Assist, the dis-
tance warning signal can detect obstacles that
are in the path of your vehicle for an extended
period of time.
If adaptive Brake Assist detects a risk of colli-
sion with the vehicle in front, it calculates the
braking force necessary to avoid a collision. If
you apply the brakes forcefully, adaptive Brake
Assist will automatically increase the braking
force to a level suitable for the traffic conditions.
Adaptive Brake Assist provides braking assis-
tance in hazardous situations at speeds above
4 mph (7 km/h). It uses radar sensor technology
to assess the traffic situation.
Up to a speed of approximately 155 mph
(250 km/h), Adaptive Brake Assist is capable of reacting to moving objects that have already
been detected as such at least once over the
period of observation.
Up to a speed of approximately 44 mph
(70 km/h), Adaptive Brake Assist reacts to sta-
tionary obstacles.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger pro-
tection measures (PRE-SAFE
®) are activated
simultaneously (Ypage 58).
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
Ryou release the brake pedal.
Rthere is no longer any danger of a collision.
Rno obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
iObserve the "Important safety notes" sec-
tion for driving safety systems (Ypage 65).
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
68Driving safety systems
Safety

Characteristics of ESP®
General information
If the÷ ESP®warning lamp goes out before
beginning the journey, ESP®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning lamp
flashes in the instrument cluster.
If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevailing
road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle stops
moving. The engine starts automatically when
the driver wants to pull away again. ESP
®
remains in its previously selected status, e.g. if
ESP®was deactivated before the engine was
automatically switched off.
Deactivating/activating ESP®(except
Mercedes ‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
You can select between the following states of
ESP
®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel Spinning the wheels results in a cutting action
which provides better grip.
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
!Avoid spinning the driven wheels for an
extended period with ESP®deactivated. You
could otherwise damage the drivetrain.
Deactivating/activating ESP®
You can deactivate or activate ESP®via the on-
board computer (Ypage 222).
ESP®deactivated:
The å ESP®OFF warning lamp in the instru-
ment cluster lights up.
ESP
®activated:
The å ESP®OFF warning lamp in the instru-
ment cluster goes out.
Characteristics when ESP®is deactivated
If ESP®is deactivated and one or more wheels
start to spin, the ÷ESP®warning lamp in the
instrument cluster flashes. In such situations ,
E
SP®will not stabilize the vehicle.
If you deactivate ESP®:
RESP®no longer improves driving stability.
REngine torque is no longer limited and the
drive wheels are able to spin.
RTraction control is still activated.
RActive Brake Assist is no longer available; nor
is it activated if you brake firmly with assis-
tance from ESP
®.
RPRE-SAFE®is no longer available, nor is it
activated if you brake firmly and ESP®inter-
venes.
RPRE-SAFE®Brake is no longer available, it is
also not activated if you brake firmly and ESP®
intervenes.
RESP®still provides support when you brake
firmly.
70Driving safety systems
Safety

No steering support is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately ten seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XVehicles with KEYLESS-GO start function
or KEYLESS-GO: press the Start/Stop but-
ton.
The SmartKey must be in the vehicle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
XTo stop the alarm with the SmartKey:
press the %or& button on the Smart-
Key.
The alarm is stopped.
or
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 137).
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection.
76Protection against theft
Safety

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey on the parcel shelf or in
the trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
:& Locks the vehicle
;FOpens/closes the trunk lid
=%Unlocks the vehicle
XTo unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe trunk lid
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
78SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 85).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 324).
or
XJump-start the vehicle (Ypage 325).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey83
Opening and closing
Z