2018 MERCEDES-BENZ C-CLASS COUPE maintenance

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the vehi-
cle before driving. For your own safety and a
longer vehicle life, follow the instructions and
warning notices in this Operator's Manual.
Ignoring them could result in damage to the
vehicle or personal injury to you or others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right to
introduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all
documents on to the new owner.
Please note that the Mercedes-Benz Guides app
may not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2055844412
É2055844412IËÍ

Maintenance and care......................286
Engine compartment ........................... 286
ASSYST PLUS ...................................... 290
Care ..................................................... 291
Breakdown assistance .....................299
Where will I find...? .............................. 299
Flat tire ................................................ 300
Battery (vehicle) .................................. 305
Jump-starting ....................................... 308
Towing and tow-starting ...................... 310
Fuses ...................................................3 13
Wheels and tires............................... 316
Important safety notes ........................ 316
Operation ............................................ 316
Winter operation .................................. 318
Tire pressure ....................................... 319
Loading the vehicle .............................. 326
All about wheels and tires ................... 329
Changing a wheel ................................ 335
Wheel/tire combination ......................3 40
Technical data................................... 342
Information regarding technical data ... 342
Vehicle electronics .............................. 342
Identification plates .............................3 43
Service products and filling capaci-
ties ...................................................... 344
Vehicle data ......................................... 349
Contents3

Gliding mode ................................. 139
Kickdown ....................................... 139
Manual shifting .............................. 142
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 212
Overview ........................................ 136
Permanent setting ......................... 142
Problem (malfunction) ................... 145
Pulling away ................................... 129
Starting the engine ........................ 128
Steering wheel paddle shifters ...... 142
Transmission position display
(DIRECT SELECT lever) ................... 138
Transmission positions .................. 138
Automatic transmission emer-
gency mode ....................................... 145
B
Back button ....................................... 257
Backup lamp
Display message ............................ 228
Bag hook ............................................ 270
BAS (Brake Assist System) ................. 64
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 78
Important safety notes .................... 77
Replacing ......................................... 78
Battery (vehicle)
Charging ........................................ 307
Display message ............................ 230
Important safety notes .................. 305
Jump starting ................................. 308
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 209
Display message ............................ 234
Notes/function .............................. 186
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth
®
Connecting a different mobile
phone ............................................ 264 Searching for a mobile phone ........ 263
see also Digital Operator's Man-
ual .................................................. 256
Telephony ...................................... 263
Brake
Active Brake Assist with cross-
traffic function ................................. 70
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 222
Notes ............................................. 347
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 222
Brakes
ABS .................................................. 64
Adaptive Brake Assist ...................... 66
BAS .................................................. 64
Brake fluid (notes) ......................... 347
Display message ............................ 217
EBD .................................................. 70
High-performance brake system .... 154
Hill start assist ............................... 130
HOLD function ............................... 165
Important safety notes .................. 152
Maintenance .................................. 153
Parking brake ................................ 149
Riding tips ...................................... 152
Warning lamp ................................. 246
Breakdown
Where will I find...? ........................ 299
see Flat tire
see Towing away
Brig htnes
s control (instrument
cluster lighting) ................................... 35
Buttons on the steering wheel ......... 197
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
6Index

Individual settings .......................... 207
Limited Warranty .............................32
Loading .......................................... 326
Locking (in an emergency) ............... 82
Locking (SmartKey) .......................... 75
Lowering ........................................ 340
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 147
Parking for a long period ................ 150
Pulling away ................................... 129
Raising ........................................... 337
Reporting problems ......................... 31
Securing from rolling away ............ 336
Technical data ............................... 342
Towing away .................................. 310
Transporting .................................. 312
Unlocking (in an emergency) ........... 82
Unlocking (SmartKey) ...................... 75
Vehicle data ................................... 349
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 349
Vehicle dimensions ........................... 349
Vehicle emergency locking ................ 82
Vehicle identification number
see VIN
Vehicle identification plate .............. 343
Vehicle level
AIRMATIC ...................................... 168
Display message ............................ 233
Video
Operating the DVD ......................... 205
see also Digital Operator's Man-
ual .................................................. 256
VIN
Seat ............................................... 344
Type plate ...................................... 343
W
Warning and indicator lampsABS ................................................ 247
Active Brake Assist ........................ 253
Airbag ............................................ 250 Brakes ........................................... 246
Coolant .......................................... 251
Distance warning ........................... 253
Engine diagnostics ......................... 250
ESP
®.............................................. 247
ESP®OFF ....................................... 249
Fuel tank ........................................ 250
General notes ................................ 244
Overview .......................................... 36
Parking brake ................................ 250
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 250
Restraint system ............................ 250
Seat belt ........................................ 245
SPORT handling mode ................... 249
Steering ......................................... 255
Tire pressure monitor .................... 254
Warranty .............................................. 28
Washer fluid
Display message ............................ 243
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 256
Wheel and tire combinations
Tires ............................................... 340
Wheel bolt tightening torque ........... 340
Wheel chock ...................................... 336
Wheels
Changing a wheel .......................... 335
Checking ........................................ 317
Cleaning ......................................... 294
Important safety notes .................. 316
Information on driving .................... 316
Interchanging/changing ................ 335
Mounting a new wheel ................... 339
Mounting a wheel .......................... 336
Removing a wheel .......................... 339
Snow chains .................................. 319
Storing ........................................... 336
Tightening torque ........................... 340
Wheel size/tire size ....................... 340
Window curtain air bag
Display message ............................ 225
Operation ......................................... 51
Windows
see Side windows
24Index

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 343).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
28Service and vehicle operation
Introduction

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation29
Introduction
Z

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
30Operating safety
Introduction

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
Operating safety31
Introduction
Z