2018 MERCEDES-BENZ C-CLASS COUPE emergency towing

Handwriting recognition ................ 258
Operating the touchpad ................. 258
Overview ........................................ 258
Quick access for Audio .................. 259
Switching ....................................... 258
Switching input line ....................... 258
Tow-starting
Emergency engine starting ............ 313
Important safety notes .................. 310
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 70
Towing away
Important safety guidelines ........... 310
Installing the towing eye ................ 311
Notes for 4MATIC vehicles ............ 313
Removing the towing eye ............... 311
Transporting the vehicle ................ 312
With both axles on the ground ....... 312
With the rear axle raised ................ 311
Towing eye ......................................... 300
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 256
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 208
Display message ............................ 235
Function/notes ............................. 186
Important safety notes .................. 186
Instrument cluster display ............. 186
Transfer case ..................................... 145
Transmission
Display message ............................ 241
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 212
Transmission position display ......... 138
Transporting the vehicle .................. 312
Trim pieces (cleaning instruc-
tions) .................................................. 297
Trip computer (on-board com-
puter) .................................................. 201 Trip odometer
Calling up ....................................... 200
Resetting (on-board computer) ...... 202
Trunk
Important safety notes .................... 82
Locking separately ........................... 86
Opening/closing (automatically
from inside) ...................................... 86
Openi
ng/closing (automatically
from outside) ................................... 84
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 85
Opening/closing (manually from
outside) ............................................ 83
Trunk lid
Display message ............................ 242
Object detection .............................. 83
Opening dimensions ...................... 349
Reversing feature ............................. 83
Turn signals
Display message ............................ 228
Replacing bulbs (front) ................... 113
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 342
Installation ..................................... 342
Transmission output (maximum) .... 342
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 82
From inside the vehicle (central
unlocking button) ............................. 81
USB devices
Connecting to the Media Inter-
face ............................................... 265
V
Vanity mirror (in the sun visor) ........ 273
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 240
Electronics ..................................... 342
Equipment ....................................... 28
Index23

Individual settings .......................... 207
Limited Warranty .............................32
Loading .......................................... 326
Locking (in an emergency) ............... 82
Locking (SmartKey) .......................... 75
Lowering ........................................ 340
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 147
Parking for a long period ................ 150
Pulling away ................................... 129
Raising ........................................... 337
Reporting problems ......................... 31
Securing from rolling away ............ 336
Technical data ............................... 342
Towing away .................................. 310
Transporting .................................. 312
Unlocking (in an emergency) ........... 82
Unlocking (SmartKey) ...................... 75
Vehicle data ................................... 349
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) ..................... 349
Vehicle dimensions ........................... 349
Vehicle emergency locking ................ 82
Vehicle identification number
see VIN
Vehicle identification plate .............. 343
Vehicle level
AIRMATIC ...................................... 168
Display message ............................ 233
Video
Operating the DVD ......................... 205
see also Digital Operator's Man-
ual .................................................. 256
VIN
Seat ............................................... 344
Type plate ...................................... 343
W
Warning and indicator lampsABS ................................................ 247
Active Brake Assist ........................ 253
Airbag ............................................ 250 Brakes ........................................... 246
Coolant .......................................... 251
Distance warning ........................... 253
Engine diagnostics ......................... 250
ESP
®.............................................. 247
ESP®OFF ....................................... 249
Fuel tank ........................................ 250
General notes ................................ 244
Overview .......................................... 36
Parking brake ................................ 250
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 250
Restraint system ............................ 250
Seat belt ........................................ 245
SPORT handling mode ................... 249
Steering ......................................... 255
Tire pressure monitor .................... 254
Warranty .............................................. 28
Washer fluid
Display message ............................ 243
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 256
Wheel and tire combinations
Tires ............................................... 340
Wheel bolt tightening torque ........... 340
Wheel chock ...................................... 336
Wheels
Changing a wheel .......................... 335
Checking ........................................ 317
Cleaning ......................................... 294
Important safety notes .................. 316
Information on driving .................... 316
Interchanging/changing ................ 335
Mounting a new wheel ................... 339
Mounting a wheel .......................... 336
Removing a wheel .......................... 339
Snow chains .................................. 319
Storing ........................................... 336
Tightening torque ........................... 340
Wheel size/tire size ....................... 340
Window curtain air bag
Display message ............................ 225
Operation ......................................... 51
Windows
see Side windows
24Index

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position jand
the SmartKey must be removed from the igni-
tion lock.
Rthe front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi- cle must also be secured at the rear axle, for
example with a wheel chock or similar object.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position j.
XWith the SmartKey:turn the SmartKey to
position uin the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (Ypage 127).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
u, "Key removed".
If you switch the engine off with the transmis-
sion in position korh the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition, the automatic
transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, for example, when having
the vehicle cleaned in an automatic car wash
with a towing system:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off function.
148Parking
Driving and parking

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
Rif there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 280).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
Features277
Stowage and features
Z

Towing eye
The towing eye is in a bracket under the parcel
shelf.
XTo remove:open the trunk lid.
XPull towing eye :to the left and remove it.
XTo replace: slide towing eye :with the
thread into the rear end of the bracket.
XPush towing eye :on the eyelet towards the
right until it engages in the bracket.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
:Tire inflation compressor
;Tire sealant filler bottle
The TIREFIT kit is located in the stowage well
under the trunk floor.
XTo remove: open the trunk lid.
XLift the trunk floor upwards (Ypage 271).
XUse the TIREFIT kit (Ypage 302).
Vehicles with a tire-change tool kit
General notes
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit.
Some tools for changing a wheel are specific to the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult
a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RAlignment bolt
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties) (Ypage 301)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 300)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Vehicles with an mbrace system (USA only) that
are not equipped with a TIREFIT kit: in the event
of a flat tire, contact the Customer Assistance
Center of the mbrace emergency call system
(
Ypage 276).
Information on changing and mounting wheels
(
Ypage 336).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 147).
300Flat tire
Breakdown assistance