2018 MERCEDES-BENZ C-CLASS CABRIOLET tow

R
The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically. 1
Service call button (me button)
2 SOS button co ver
3 SOS button 0007
Tomake a se rvice call: press button 1. 0007
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. 0007
Press and hold SOS button 3for at least
one second.
If a service call is active, an emer gency call can
st ill be triggered. This has priority over all other
active calls.
Service calls are only possible if a mobile phone
network is available.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information about the service call using the
me button
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
In theeve nt of a breakdown, you will get sup‐
po rt:
R Aqu alified Mercedes-Benz tech nician pro‐
vides breakdown assi stance on site and/or th
eve hicle will be towe dto the nearest
Mercedes-Benz service cent re.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre
(0013 page 348).
Information on Mercedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (0013 page 349).
An emer gency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R Avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre. Multimedia sy
stem 347

R
If necessar y,the conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
Fo rw arding the call is not possible in all
count ries.
R If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. 0007
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desi red
service outlet.
This service outlet will then conta ctyou
within 24hours.
0009 Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R A service call is active using the multimedia
sy stem (0013 page 346) or theove rhead
control panel (0013 page 346).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to improve the processing of your request?
mes‐
sage appears. 0007
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call Obser
vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
Depending on which service is activated, thefo l‐
lowing data is transmitte d when a call is made:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem 348
Multimedia sy stem

Multimedia sy
stem:
0018 Media 0019
à Media sources
0019 Mem. card
Inserting
The multimedia connection unit is located in the
stow age compartment under the armrest. 0007
Insert the SD memory card into the SD card
slot until it engages. The side with the con‐
ta cts must face down wards.
Pla yable music files are pla yed bac k. Re
moving 0007
Press the SD card. 0007
Remo vethe SD card. 362
Multimedia sy stem

Connecting USB devices
000E NO
TEDama gecaused byhigh temp era‐
tures High
temp eratures can damage USB devices. 0007
Remo vethe USB device af ter use and
ta ke it out of theve hicle. The multimedia connection unit is
found in the
stow age compartment under the armrest and
has two USB ports.
Depending on theve hicle's equipment, addi‐
tional USB ports can be found in thestow age
compartment of the cent reconsole and in the
re ar passenger compartment. 0007
Connect the USB device tothe USB port.
Pla yable music files are pla yed back only if
th e cor responding media display is activated.
0009 Use the USB port identified by00C2 touse
Apple CarPlay™ and Android Auto.
0009 Depending on theve hicle equipment there is
an additional USB port in there ar passenger
compartment. Ports th at are labelled with a bat
tery symbol can only be used tocharge
USB devices.
Selecting a track in the media playba ck
Multimedia sy stem:
0018 Media
Selecting a track byskipping toa track 0007
Toskip backwards or forw ards toa
track: navigate up or down.
Selecting a track using the cur rent track list 0007
Select 00D3. 0007
Select Current track list. 0007
Select a tra ck.
Selecting playback options
Multimedia sy stem:
0018 Media 0019
Z Options
Playing back similar trac ks 0007
Select Play similar tracks.
A track li stwith similar trac ksis created and
pla yed bac k. Playback mode 0007
Select Random playback of the current track
list.
The cur rent track li stis pla yed in random
orde r. 0007
Select Random playback of the current
medium.
All trac kson the active data storage medium
are pla yed in random orde r. 0007
Select Normal track sequence .
The cur rent track li stis pla yed in the order it
appears on the data storage medium.
Controlling media playback
Multimedia sy stem:
0018 Media 0019
Y Playback control
A bar with playback controls is shown. 0007
Topause playback: select and confirm
Y with th e cent ral control element.
The 00CF symbol is displa yed. 0007
Toresume playback: select and confirm
Y again with the cent ral control element.
The 00D0 symbol is displa yed. 364
Multimedia sy stem

Ac
tivating/deactivating full-screen mode
Multimedia sy stem:
0018 Media 0019
à Media sources 0007
Select a data storage medium.
Pla yable video files are pla yed bac k. 0007
Toactivate full-screen mode: select0008
Full screen. 0007
Todeactivate full-sc reen mode: pressthe
to uchpad.
Changing video settings
Multimedia sy stem:
0018 Media 0019
Z Options
0019 Picture format
The following picture form ats are available:
R Automatic
R 16:9
R 4:3
R Zoom 0007
Select a picture form at. Ad
justing the brightness manually
If th eAutomatic pictureform at is swit ched off,
yo u can adjust the brightness yourself. 0007
Select Brightness. 0007
Adjust the brightness. Media sear
ch St
arting the media sear ch
Multimedia sy stem:
0018 Media 0019
ª Search
Depending on the connected media sources and
fi les, thefo llowing categories are lis ted:
R Current track list
R Keyword search
R Playlists
R Artists
R Albums
R Tracks
R Folders
R Music genres
R Year R
Composers
R Videos
R Podcasts (Apple®
devices)
R Audiobooks (Apple®
devices) 0007
Select a categor y.
0009 The categories are available as soon as the
entire media conte nt has beenread in and
anal ysed. Media Inter
face Information about
the Media Inter face
Media In terface is a universal inter face forthe
connection of mobile audio equipment. The mul‐
timedia sy stem has two USB ports. The USB
ports are located in thestow age compartment
under the armrest.
Suppor ted devices
The Media Inter face allo wsyouto connect the
fo llowing data storage media:
R iPod ®
R iPhone ® Multimedia sy
stem 367

Information on using a high-p
ressure cleaner 000A
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The wate r jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts.
Components damaged in this wa y may unex‐
pec tedly fail. 0007
Do not use high-pressure cleaners with
circular jet nozzles toclean theve hicle. 0007
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R keep theke y at least 3 m away from theve hi‐
cle. Otherwise the boot lid could open unin‐
te ntional ly. R
maintain a dis tance of at least 30 cm tothe
ve hicle.
R vehicles with deco rative foil: parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60 °C.
R obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not point the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, the soft top, the wind deflector net,
slits, electrical component parts, batteries,
light sources and ventilation sl ots. Wa
shing theve hicle byhand Obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. 0007
Use a mild cleaning agent, e.g. car shampoo. 0007
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. 0007
Carefully hose theve hicle off with water and
dry using a chamois. Take care not topoint
th ewate r jet directly towa rdsth e air inlet
grille. Maintenance and care
397

0007
Clean draught stop net 1with a damp clo th
in conjunction with the care products and
cleaning agents recommended and appr oved
fo r Mercedes-Benz. Cleaning
thefo lding draught stop Re
quirements:
R Never use a high-p ressure cleaner toclean
th e net of the wind deflector. R
Obser vethe no tes on the cor rect ins tallation
and stow ing location of thefo lding draught
st op (0013 page 93). 0007
Clean the net of thefo lding draught stop with
a damp clo thin conjunction with the care
products and cleaning agents recommended
and appr ovedby Mercedes-Benz. Note
s on care of car parts 000A
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. 0007
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. 000A
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into contact with these
car parts, you could burn yourself. 0007
Alw ays be particular lycareful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. 0007
Before any con tact, allow the car parts
to cool down. Maintenance and care
403

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in the saf etyve st
compa rtments in the driver's and front
passenger door stowage compartments. 0007
Toremo ve:pull out sa fety vest bag 1by
loop 2. 0007
Open saf etyve st bag 1and remo vethe
saf etyve st. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed. The saf
etyve st must be replaced in thefo llowing
situations:
R there flective strips are damaged or dirty.
R the maximum permissible number of washes
is exc eeded.
R thefluorescence has faded. 408
Breakdown assis tance