2018 MERCEDES-BENZ C-CLASS CABRIOLET airbag

R
Con firm ation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle
The following data is transmitted if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
The following data is transmitted if the data pro‐
te ction prom pthas been rejected:
R Reason for initiating the call
R Rejection of the data pr otection prom pt Mercedes-Benz emer
gency call sy stem Information on
the Mercedes-Benz emer‐
ge ncy call sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from the wireless service pr oviders.
Insuf ficient network co verage from the wireless
service pr oviders may result in an emer gency
call not being transmitted.
The Mercedes-Benz eme rgency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
0009 The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access. The emer
gency call can be made au tomatical ly
( 0013 page 350) or manually (0013 page 350).
Only make emer gency calls if you or others are
in need of rescue. Do not make an emer gency
call in theeve nt of a breakdown or a similar sit‐
uation.
Displ ays in the media displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, 0053appears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
0009 Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter. Multimedia sy
stem 349

Tr
iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre. This allo
wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. 0007
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator. R
Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call 0007
Press and hold the SOS button in theove r‐
head control panel for at least one second.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre service pr ovider.
R Onthe basis of the call, the service pr ovider
decides whe ther it is necessary tocall res‐ 350
Multimedia sy stem

Note
s on cleaning and car eA voiding vehicle damage
Ta ilpipes
Clean with a cleaning agent recommended for Mercedes-
Benz, especially in the winter and af terwa shing theve hicle. Do not use acidic cleaning agents.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. Note
s on care of the interior 000A
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. 0007
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. 000A
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. 0007
Never blea chor dye seat belts. Maintenance and care
405

Display messages
Possible causes/consequences and 0050
0050Solutions
00E5 inoperative See Owner's
Manual *
ESP ®
is malfunctioning
Other driving sy stems and driving saf ety sy stems may also be malfunctioning.
The brake sy stem continues tooperate normally. The braking dis tance may increase in an eme rgency braking situa‐
tion. 000A
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. 0007
Drive on carefull y. 0007
Have ESP ®
ch ecked at a qualified specialist workshop. 0007
Drive on carefully. 0007
Consult a qualified specialist workshop immediatel y.
0075
Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding headbag is malfunctioning (0013 page 33). 000A
WARNING Risk of inju ryor death due tomalfunctions in the head airbag
The head airbag might be triggered unintentionally or might not be triggered at all in theev ent of an accident
with high deceleration. 0007
Have the head airbag checked and repaired immediately at a qualified specialist workshop. 480
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions 0007
Consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag is enabled while theve hicle is in motion:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. 000A
WARNING Risk of inju ryor fata l injury when using a child restra int sy stem while the front passenger airbag
is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theev ent of an accident.
The child could be stru ck bythe airbag. 0007
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE FRONT AIRB AGin front of it;
DE ATH or SERIOUS INJU RYtotheCH ILD can occur. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. 0007
Check thest atus of the automatic front passenger airbag shutoff (0013 page44). 0007
If necessar y,consult a qualified specialist workshop immediatel y. Displ
aymessa ges and warning/indicator lamps 481

Display messages
Possible causes/consequences and 0050
0050Solutions
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been deactivated although an adult or a person with an adult stature is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. 000A
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. 0007
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. 0007
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. 0007
Check thest atus of the automatic front passenger airbag shutoff (0013 page44). 0007
If necessar y,consult a qualified specialist workshop immediatel y.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. 0007
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
PRE‑SAFE ®
functions are malfunctioning. 0007
Consult a qualified specialist workshop. 482
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and 0050
0050Solutions
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. 0007
Obser vethe no tes on the diagnostics connection (0013 page 26). 0007
Consult a qualified specialist workshop.
0053 Inoperative *A
t least one main function of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is malfunc‐
tioning. 0007
Consult a qualified specialist workshop.
0075 Front left malfunction Con-
sult workshop (Example) *T
he cor responding restra int sy stem is faulty (0013 page 33). 000A
WARNING Risk of inju ryor fata l injury due toa malfunction in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or
might not be triggered at all in theeve nt of an accident. This may af fect the seat belt tensioner or airbag, for
ex ample. 0007
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. De
tection of a restra int sy stem fault:
R The restra int sy stem warning lamp 0075does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 0075lights up continuously or repeatedly during a journe y. Displ
aymessa ges and warning/indicator lamps 483

Display messages
Possible causes/consequences and 0050
0050Solutions 0007
Consult a qualified specialist workshop immediatel y.
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance pa ckage: Active Brake Assi stistemp orarily una vailable.
The ambient conditions are outside the sy stem limits (0013 page189). 0007
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. 0007
Ifth e display message does not disappear, stop theve hicle while paying attention toroad and traf fic conditions
and restart the engine.
0075
Restraint sys. malfunction
Consult workshop *T
herestra int sy stem is faulty (0013 page 33). 000A
WARNING Risk of inju ryor fata l injury due toa malfunction in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or
might not be triggered at all in theeve nt of an accident. This may af fect the seat belt tensioner or airbag, for
ex ample. 0007
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. De
tection of a restra int sy stem fault:
R The restra int sy stem warning lamp 0075does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 0075lights up continuously or repeatedly during a journe y.484
Display messages and warning/indicator lamps