Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
The SmartKey is faulty.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 303).
or
XJump-start the vehicle (Ypage 304).
or
XConsult a qualified specialist workshop.
80SmartKey
Opening and closing
ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
When a door is opened, the side window on that side opens slightly. When the door is closed, the
side window closes again.
!The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has been
locked with the SmartKey or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(
Ypage 74).
Doors81
Opening and closing
Z
XTo activate:close the trunk lid.
XOpen the glove box.
XSlide the switch to position 1.
If the vehicle is unlocked centrally, the trunk
remains locked.
iYou can also lock the glove box
(Ypage 264).
XTo deactivate: open the glove box.
XSlide the switch to position 2.
If the vehicle is unlocked centrally, the trunk
will also be unlocked.
Emergency release for the trunk
You can unlock the trunk lid from the inside with
the emergency release button.
XPress emergency release button :briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked with the trunk lid
emergency release when the vehicle is station-
ary or while driving.
The trunk lid emergency release does not unlock
the trunk lid if the battery is disconnected or
discharged. Trunk lid emergency release light:
Remergency release button
:flashes for
30 minutes after the trunk lid is opened
Remergency release button :flashes for
60 minutes after the trunk lid is closed
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi- tute for your attention when closing a side win-
dow.
Side windows85
Opening and closing
Z
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for the side windows are located
on the driver's door. There is also a switch for
the front-passenger side window on the front-
passenger door.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
Opening and closing all side windows
Using the switch on the center console
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
You can use button :to open or close all side
windows simultaneously.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XTo open all side windows: press and hold
button :to the point of resistance.
86Side windows
Opening and closing
XTo open all side windows fully:press
switch :beyond the pressure point.
XTo close all side windows: pull and hold
button :.
Using KEYLESS-GO
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
The SmartKey must be outside the vehicle. All
the doors must be closed.
XConvenience closing feature: touch
recessed sensor surface :on the door han-
dle until the side windows are fully closed.
iMake sure you only touch recessed sensor
surface :.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XClose the soft top (Ypage 89).
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 86).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 86).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Side windows87
Opening and closing
Z
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences andMSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Soft top
Important safety notes
GWARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
!Never sit on the soft-top compartment
cover or stow heavy objects there. You will
otherwise damage the soft top and soft-top
compartment cover of the vehicle.
!When opening and closing the soft top,
make sure that:
Rthere is sufficient clearance above it, as the soft top swings upwards.
Rthe trunk is only loaded to below the trunk
partition.
Rthe trunk partition is not pushed up by the
load.
Rthe trunk lid is closed.
Rthere are no objects on the soft-top com-
partment cover
Rthe fabric is not dirty, wet or frozen.
You could otherwise damage the soft top,
trunk and other parts of the vehicle.
Take the height of the vehicle into account when
opening and closing the soft top (
Ypage 345).
Make sure that the soft top is dry and clean
before opening it. Otherwise, water or dirt could
enter the vehicle interior or trunk.
You can open or close the soft top:
Rwhen the vehicle is stationary or
Rwhen you are not exceeding a speed of
30 mph (50 km/h) (Max. 35 mph (60 km/h),
to avoid interrupting the closing process while
slightly exceeding the speed limit).
If there is a strong head wind, it may not be pos-
sible to close the soft top fully. In this case,
reduce speed or stop in order to close the soft
top fully.
For safety reasons, Mercedes-Benz recom-
mends that you only open or close the soft top
when the vehicle is stationary.
88Soft top
Opening and closing
To open:
XAll vehicles:push trunk partition ;using
the handle against the direction of the arrow
to its upper end position.
To close:
XVehicles with a partially electrical trunk
partition: press button :.
Trunk partition ;closes automatically.
iIf the system fails, the partially electrical
trunk partition can be closed manually.
XVehicles with a manual trunk partition:
pull trunk partition ;by the handle in the
direction of the arrow until it rests on the
sides of the trunk.
AIRCAP
Important safety notes
GWARNING
When retracting the AIRCAP, persons could
become caught in the moving mechanism.
There is a risk of injury.
Ensure that persons do not hold onto the
upper frame of the windshield and do not
touch the AIRCAP wind deflector.
With AIRCAP, four people can travel comfortably
with the soft top open. AIRCAP reduces the draft
for the driver and passengers in both the front
and the rear compartment in a vehicle with the
soft top down.
In particularly turbulent air, e.g. when following
a vehicle or in a crosswind, AIRCAP's effect may
be reduced.
AIRCAP has the following components:
Ra wind deflector above the windshield
Ra wind screen behind the two rear-seat head
restraints
When AIRCAP has been activated, the wind
screen extends up between the two rear-seat
head restraints. At the same time, the wind
deflector extends out along the front wind-
shield.
AIRCAP can be activated or deactivated up to
speeds of approximately 100 mph (160 km/h).
Activating and deactivating AIRCAP
XTurn the SmartKey to position 2in the igni-
tion lock.
XTo activate: pull switch:.
The wind screen behind the rear-seat headr-
ests and the wind deflector in the roof frame
extend simultaneously. The indicator lamp in
switch :lights up.
XTo deactivate: press switch:.
The wind screen behind the rear-seat headr-
ests and the wind deflector in the roof frame
retract simultaneously. The indicator lamp in
switch :goes out.
If you park your vehicle with the soft top down
and remove the SmartKey, the wind deflector
and the wind screen retract automatically.
When you restart your engine after having been
parked, the wind deflector and the wind screen
extend again automatically.
AIRCAP cannot be extended or retracted if the
vehicle speed exceeds approximately 100 mph
(160 km/h).
Folding wind screen
Important safety notes
GWARNING
If you use the wind screen in darkness or in
other conditions offering poor visibility, your
view to the rear is further impaired. There is a
risk of an accident.
Only use the wind screen when visibility con-
ditions are good.
Soft top91
Opening and closing
Z
Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Observe the following when adjusting steering
wheel :, seat belt ;and driver's seat =:
Ryou are as far away from the driver's air bag as
possible
Ryou are sitting in a normal upright position
Ryour thighs are slightly supported by the seat
cushion
Ryour legs are not entirely stretched and you
can depress the pedals properly
Rthe back of your head is supported at eye level
by the center of the head restraint
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instrument
cluster clearly
Ryou should have a good overview of traffic
conditions
Rthe seat belt is pulled snugly against the body and is routed across the center of your shoul-
der and across your hips in the pelvic area
Further related subjects:
RAdjusting the seats electrically (Ypage 96).
RAdjusting the steering wheel electrically
(Ypage 101).
RFastening the seat belt correctly (Ypage 47).
RAdjusting the rear-view mirror and exterior
mirrors (Ypage 103).
RStoring the seat, steering wheel, exterior mir-
ror and head-up display settings with the
memory function (
Ypage 106).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 49) and "Children in the Vehicle"
(Ypage 59).
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
94Seats
Seats, steering wheel and mirrors