2018 MERCEDES-BENZ C-CLASS CABRIOLET key

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
When a door is opened, the side window on that side opens slightly. When the door is closed, the
side window closes again.
!The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has been
locked with the SmartKey or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(
Ypage 74).
Doors81
Opening and closing
Z

XPull door handle;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver’s
door.
XTo unlock: press button :.
XTo lock:press button ;.
When the front-passenger door is closed, the
vehicle is locked.
This does not lock or unlock the fuel filler flap or the glove box.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside.
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (
Ypage 74). If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rthe vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
82Doors
Opening and closing

Locking/unlocking the driver's door
with the mechanical key
i
If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
XInsert the mechanical key into opening :in
the protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases.
XRelease the door handle.
XTo lock: turn the mechanical key clockwise as
far as it will go to position 1.
XTo unlock:turn the mechanical key counter-
clockwise as far as it will go to position 1.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(
Ypage 74).
Trunk
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 345).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
(
Ypage 263).
Opening and closing manually
Opening
XPress the Fbutton on the SmartKey.
The trunk lid opens.
Trunk83
Opening and closing
Z

Closing
XPull the trunk lid down using recess:and
push it closed.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO
(
Ypage 77).
Opening automatically from outside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 345).
Opening automatically
You can open the trunk lid automatically using
the SmartKey.
XPress and hold the Fbutton on the Smart-
Key until the trunk lid opens.
Opening automatically from inside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 345).
Opening
You can open the trunk lid from the driver's seat
when the vehicle is stationary and unlocked.
XPull remote operating switch :for the trunk
lid until the trunk lid opens.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk remains
locked and cannot be opened.
84Trunk
Opening and closing

GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for the side windows are located
on the driver's door. There is also a switch for
the front-passenger side window on the front-
passenger door.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
Opening and closing all side windows
Using the switch on the center console
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
You can use button :to open or close all side
windows simultaneously.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XTo open all side windows: press and hold
button :to the point of resistance.
86Side windows
Opening and closing

XTo open all side windows fully:press
switch :beyond the pressure point.
XTo close all side windows: pull and hold
button :.
Using KEYLESS-GO
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
The SmartKey must be outside the vehicle. All
the doors must be closed.
XConvenience closing feature: touch
recessed sensor surface :on the door han-
dle until the side windows are fully closed.
iMake sure you only touch recessed sensor
surface :.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XClose the soft top (Ypage 89).
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 86).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 86).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Side windows87
Opening and closing
Z

If the soft top does not open or close fully, the
soft-top hydraulics are depressurized and the
soft top is lowered:
Rafter approximately 7 minutes when the igni-
tion is switched on
Rafter about
20 seconds if the ignition is switched off
Opening/closing with the soft top
switch
Important safety notes
GWARNING
When opening or closing the soft top, there is a risk that parts of the body could become
trapped by moving parts such as the roof
mechanism, the trunk lid, or the side win-
dows. There is a risk of injury.
When opening or closing the roof, make sure
that no parts of the body are in the vicinity of
moving parts. Release the switch if somebody
becomes trapped.
GWARNING
If the vehicle speed exceeds 35 mph
(60 km/h), the soft top stops during the open- ing or closing process. This impairs your view
to the rear. There is a risk of an accident.
Reduce your speed to below 35 mph
(60 km/h) or stop the vehicle in accordance
with the traffic conditions. Press or pull the
soft-top switch again in order to open or close
the soft top fully.
Opening and closing
XMake sure that the trunk partition is closed
(Ypage 90).
XClose the trunk lid.
XTurn the SmartKey to position 2in the igni-
tion lock.
XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
XTo open: pull and hold soft top switch :until
the entire soft top is stowed away in the trunk.
The multifunction display shows the opening
process of the soft top.
If, when opening, you drive at speeds above
35 mph (60 km/h), the opening process is
stopped. The Open/Close Convertible
Top Completelymessage is shown in the
multifunction display. In order to open the
soft top fully, reduce your speed again to
below 35 mph (60 km/h) and pull the soft-top
switch again.
XTo close: pull and hold soft top switch :until
the soft top is completely closed.
The multifunction display shows the closing
process of the soft top.
If, when closing, you drive at speeds above
35 mph (60 km/h), the closing process is
stopped. The Open/Close Convertible
Top Completelymessage is shown on the
multifunction display. In order to close the
soft top fully, reduce your speed again to
below 35 mph (60 km/h) and press the soft-
top switch again.
Opening/closing using the SmartKey
Important safety notes
GWARNING
When opening or closing the soft top, there is a risk that parts of the body could become
trapped by moving parts such as the roof
mechanism, the trunk lid, or the side win-
dows. There is a risk of injury.
When opening or closing the roof, make sure
that no parts of the body are in the vicinity of
Soft top89
Opening and closing
Z

moving parts. Release the switch if somebodybecomes trapped.
Opening and closing
The SmartKey must be in close proximity to the
vehicle.
XClose the trunk partition (Ypage 90).
Otherwise only the side windows open.
XTo open: press and hold the %button in
the SmartKey until the soft top is completely
open.
The multifunction display shows the opening
process of the soft top. The seat ventilation is
switched on.
XTo close: press and hold the &button in
the SmartKey until the soft top is completely
closed.
The multifunction display shows the closing
process of the soft top.
Relocking the soft top
Important safety notes
GWARNING
If you do not fully open/close the soft top, the
soft-top hydraulics depressurize after a short
time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
The soft top is not locked if:
Rthe Open/Close Convertible Top Com‐pletelymessage is shown in the multifunc-
tion display
Ryou hear a warning tone for up to ten seconds
when pulling away or while driving
Locking
You can lock the soft top again if it is not locked
fully.
XPull over and stop the vehicle safely as soon
as possible, paying attention to road and traf-
fic conditions.
XTurn the SmartKey to position 2in the igni-
tion lock.
XPress the soft-top switch (Ypage 89).
Trunk partition
General notes
The trunk partition can be used to cover luggage
and loads in the trunk.
The soft top can be opened only when the man-
ual trunk partition is closed. In vehicles with a
partially electrical trunk partition, this automat-
ically closes when the soft top is opened.
!In order to avoid damaging the soft top or
stowed loads, please adhere to the following
while the soft top is open:
Rwhen the trunk partition is open, do not
place any objects in or behind the net on
the side that are too long. These objects
could obstruct the trunk partition or cause
damage to the open soft top.
Rmake sure that the cargo does not push the
trunk partition upwards.
Opening and closing
Depending on the vehicle equipment, your vehi-
cle is installed with a partially electrical or a
manual trunk partition.
90Soft top
Opening and closing