2018 MERCEDES-BENZ C-CLASS CABRIOLET keyless

Problems with the SmartKey
ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
the SmartKey.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
The SmartKey is faulty.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.KEYLESS-GO was deactivated.
XReactivate KEYLESS-GO (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
There is interference from a powerful source of radio waves.
XLock or unlock the vehicle using the mechanical key (Ypage 83).
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 83).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 303).
or
XJump-start the vehicle (Ypage 304).
or
XConsult a qualified specialist workshop.
80SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 79) and replace it if necessary
(Ypage 79).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside
When a door is opened, the side window on that side opens slightly. When the door is closed, the
side window closes again.
!The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door closed. You could otherwise damage the
door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has been
locked with the SmartKey or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(
Ypage 74).
Doors81
Opening and closing
Z

XPull door handle;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver’s
door.
XTo unlock: press button :.
XTo lock:press button ;.
When the front-passenger door is closed, the
vehicle is locked.
This does not lock or unlock the fuel filler flap or the glove box.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside.
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm (
Ypage 74). If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
Rthe vehicle was locked using the locking but-
ton for the central locking, or
Rthe vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature
XTo deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
XTo activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
82Doors
Opening and closing

Closing
XPull the trunk lid down using recess:and
push it closed.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO
(
Ypage 77).
Opening automatically from outside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 345).
Opening automatically
You can open the trunk lid automatically using
the SmartKey.
XPress and hold the Fbutton on the Smart-
Key until the trunk lid opens.
Opening automatically from inside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
(
Ypage 345).
Opening
You can open the trunk lid from the driver's seat
when the vehicle is stationary and unlocked.
XPull remote operating switch :for the trunk
lid until the trunk lid opens.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk remains
locked and cannot be opened.
84Trunk
Opening and closing

XTo open all side windows fully:press
switch :beyond the pressure point.
XTo close all side windows: pull and hold
button :.
Using KEYLESS-GO
GWARNING
When using the convenience closing feature,
parts of the body could be trapped in the clos-
ing area when a side window is being closed.
There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
The SmartKey must be outside the vehicle. All
the doors must be closed.
XConvenience closing feature: touch
recessed sensor surface :on the door han-
dle until the side windows are fully closed.
iMake sure you only touch recessed sensor
surface :.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XClose the soft top (Ypage 89).
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 86).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 86).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Side windows87
Opening and closing
Z

You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operator's Manual)
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings up when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO or KEYLESS-GO start
function: open the driver's door; the voltage
supply must be switched on
Rwith the SmartKey: open the driver's door;
the SmartKey must be in position gor1 in
the ignition lock (
Ypage 123)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts up if the driving
position is stored after the steering column
adjustment has been adjusted (
Ypage 106).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe setting is stored using the memory func-
tion (Ypage 106)
iThe steering wheel only moves up if it has
not already reached the upper steering lim-
iter.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed and you insert the
SmartKey into the ignition lock
Ryou close the driver's door when the ignition
is switched on
Ryou press the Start/Stop button once in vehi-
cles with KEYLESS-GO or the KEYLESS-GO
start function
iThe steering wheel only returns to the last
set position if the driving position is stored
after the seat or steering column has been
adjusted (
Ypage 106).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe setting is stored using the memory func-
tion (Ypage 106)
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move up when the driver's door is opened or the
SmartKey is removed from the ignition lock. This
makes it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT feature is
operational only if the EASY-EXIT/ENTRY fea-
ture is activated in the multimedia system (see
Digital Operator's Manual).
102Steering wheel
Seats, steering wheel and mirrors

Vehicles with a rain sensor:in theÅor
Ä position, the appropriate wipe frequency
is automatically set according to the intensity of
the rain. In the Åposition, the rain sensor is
more sensitive than in the Äposition, caus-
ing the windshield wiper to wipe more fre-
quently.
If the wiper blades are worn, the windshield will
no longer be wiped properly. This could prevent
you from observing the traffic conditions.
Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!Never open the hood if a windshield wiper
arm has been folded away from the wind-
shield.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
windshield wiper arm without a wiper blade
and it falls onto the windshield, the windshield
may be damaged by the force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
!To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
Changing the windshield wiper blades
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO or KEY-
LESS ‑GO start function:
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 123).
XSet the windshield wipers to the °posi-
tion on the combination switch.
XWhen the wiper arms are vertical to the hood,
turn the SmartKey to position uin the igni-
tion lock and remove SmartKey.
XFold the wiper arm away from the windshield.
On vehicles with KEYLESS-GO or KEY-
LESS ‑GO start function:
XSwitch off the engine.
XRemove your foot from the brake pedal.
XSet the windshield wiper to the °position
on the combination switch.
XPress the Start/Stop button repeatedly until
the windshield wiper starts.
XWhen the wiper arms are vertical to the hood,
press the Start/Stop button.
XFold the wiper arm away from the windshield.
Removing the wiper blades
XHold on to the wiper arm with one hand. With
the other hand, turn the wiper blade in the
direction of arrow :away from the wiper arm
as far as it will go.
XSlide the catch ;in the direction of arrow =
until it engages in the removal position with a
noticeable click.
112Windshield wipers
Lights and windshield wipers

Problems with the windshield wipers
ProblemPossible causes/consequences andMSolutions
The windshield wipers
are jammed.Leaves or snow, for example, are obstructing windshield wiper move-
ment. The wiper motor has been deactivated.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS-GO or KEYLESS ‑GO start function:
XOpen the driver's door.
The vehicle electronics are now in positionu. This means: "Key
removed".
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield.The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a qualified specialist workshop.
114Windshield wipers
Lights and windshield wipers