
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Service and vehicle operation
Introduction 

General notes
The catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the
engine may change during this time.
AMG SPEEDSHIFT DCT 7-speed sport
transmission
XShift the transmission to positionj
(Ypage 112).
The transmission position indicator on the
multifunction display shows j
(
Ypage 114).
You can start the engine in transmission posi-
tion jand i.
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. You merely need to carry
the SmartKey on your person. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in
the vehicle. Switch off the engine and always
take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 105).
The engine starts.
Starting procedure with the SmartKey
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 106) and release it as soon
as the engine is running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 106).
The indicator lamps in the instrument cluster
light up (
Ypage 193).
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 106) and release it as soon
as the engine is running.
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 72).
It is only possible to shift the transmission from
position jto the desired position if:
Rthe engine is running and
Ryou depress the brake pedal
If you do not depress the brake pedal, the E-
SELECT lever can still be moved but the parking
lock remains engaged.
Information on the automatic release of the
electric parking brake (
Ypage 125).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
Driving107
Driving and parking
Z 

ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display shows a value
above 248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 236). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT controller
General information
Select the drive program using the DYNAMIC
SELECT controller.
Available drive programs:
C ComfortComfort-oriented, optimum-
economy engine and trans-
mission settings
SSportSporty engine and transmis-
sion settings
S+ Sport PlusEspecially sporty engine and
transmission settings
RACE
(AMG GT S and
AMG GT C)Maximum sportiness and
engine and transmission
settings suitable for the
racetrack
IIndividualIndividual settings
In urban traffic and stop-start traffic, drive pro-
gram Cis recommended.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine management)
Rthe transmission management
RESP®(Ypage 61)
Rthe suspension (Ypage 142)
Rthe position of the exhaust flap
(Ypage 109)
Rthe availability of the ECO start/stop function (Ypage 108)
Rthe availability of gliding mode
(Ypage 115)
Further information for automatic drive program
characteristics (
Ypage 117).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this in the Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. Further information about starting
the engine (
Ypage 106).
Selecting the drive program
XTurn DYNAMIC SELECT controller :until the
desired drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
DYNAMIC SELECT controller111
Driving and parking
Z 

Display messagesPossible causes/consequences andMSolutions
4
Engine Oil ReduceOil Level
You haveadded to omuc hengin eoil. The engin eor catalytic converter
may be damaged.
XSiphon off excess engin eoil until it is at th especified level. Observ e
th elegal requirements .
4
Engine Oil LevelCannot Be Measured
The measuringsystem is faulty.
XVisit aqualified specialist workshop .
8
FuelLevel Low
The fuel level has dropped int oth ereserv erange.
XRefue lat th eneares tgas station .
CThere is only aver ysmall amount of fuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
Driving systems
Display messagesPossible causes/consequences and MSolutions
À
ATTENTION ASSIST:Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lack of concentration on th epart of th edriver . Awarning tone also
sounds.
XIf necessary, tak e abreak.
During lon gjourneys, tak eregular breaks in goo dtime so you get
enough rest.
À
ATTENTION ASSISTInoperative
ATTENTION ASSIST is inoperative.
XVisit aqualified specialist workshop .
¨
Malfunction
There isamalfunction in th echassis. The vehicle's handlin gcharac -
teristics may be affected.
XVisit aqualified specialist workshop .
Display messages183
On-board computer and displays
Z 

!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
XDo not start the vehicle using a rapid charging device.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle or
from a donor battery using jumper cables.
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-start
the vehicle using a donor battery or a jump-starting device.
Observe the following during the jump-starting procedure:
Rthe jumper cables must not come into contact with parts that can move when the engine is
running, such as the V-belt pulley or the fan.
Rnon-insulated parts of the terminal clamps must not come into contact with other metal parts
while the jumper cables are connected to the battery and the jump-starting connection point.
Ronly use jumper cables that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
Rjump-starting may be performed only using batteries with a nominal voltage of 12 V.
Ryou may only jump-start the vehicle when the engine and exhaust system are cold.
Rthe vehicles must not touch each other.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure the ignition and all electrical consumers are switched off.
All indicator lamps in the instrument cluster must be off. When using the SmartKey, turn the
SmartKey to positionuin the ignition lock and remove it (
Ypage 106).
XOpen the hood.
iRight-hand-drive vehicle: the jump-starting connection points may be located on the other
side of the vehicle.
Vehicles with a carbon-fiber engine cover
XTo remove the cover: turn fasteners:aÕ turn and remove.
252Jump-starting
Breakdown assistance