2018 MERCEDES-BENZ A-CLASS HATCHBACK service

Mercedes‑Benz
recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐ ship.
You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position.
When using theve hicle, obser vethefo llowing
information:
R the saf ety no tes in this manual
R tech nical da taforth eve hicle
R traf fic ru les and regulations
R laws and saf etyst andards per taining to
mo torve hicles Information on
the REACH regulation
The REA CHRegulation (Regulation (EC) No.
19 07 /2006, Article 33) stipulates an informa‐
tion obligation for subs tances of very high con‐
cern (SVHC).
Daimler AGis acting tothe best of its know ledge
to av oidthe use and application of these SVHCs and
toenable the cus tomer tohandle theses
subs tances sa fely.Ac cording tosupplier infor‐
mation and internal product information of
Daimler AG,SV HCs are known whi chare more
th an 0.1 percent byweight in individual products
of this vehicle.
Fu rther information can be found at:
R http://www.daimler.com/ reach
R http://www.daimler.com/ reach/en Implied
warranty
* NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y. #
Follow the instructions in these operat‐
ing instructions on proper operation of 26
General no tes

yo
ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment functions, which are also made possible
byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which cantemp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, decele ration in
mo vement, lateral accele ration, display of
fast ened seat belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems) R
ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty cases and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmit tedto the manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject General no
tes27

to
product liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import your ow n da tainto vehicle con venience
and inf otainment functions.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
can only be transmitted tothird parties upon yo
ur requ est with particular rega rd tothe scope
of use of online services according to your selec‐
te d settings.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat positions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data This allo
wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders. 28
General no tes

Manufacturer's services
Re
garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐
sonal data may be used forth e pr ovision of
online services. Data is exch anged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible
pr ov ider. The manufacturer has no influence on
th e conte ntexc hanged. Please enquire,
therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider. Copyright
Information on free and open-source software
licences foryo ur vehicle's software can be found
on the data storage medium in your vehicle
document wallet and on the Internet toget her
with updates at:
http://www.mercedes-benz.com/opensource General no
tes29

%
You can obtain fur ther information on the
cor rect child restra int sy stem at any
Mercedes-Benz Service Centre. Child saf
ety loc ks Ac
tivating/deactivating the child saf ety lock
fo r the rear doors &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If yo u lea vechildren unat tended in theve hi‐
cle, they may be able toset theve hicle in
motion, forex ample by:
R releasing the parking brake.
R shifting the automatic transmission out of
park position jor shifting manual trans‐
mission into idle position.
R starting the engine.
In addition, they may operate vehicle equip‐
ment and become trapped. #
Never lea vechildren and animals unat‐
te nded in theve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. &
WARNING Risk offata l injury due to
ex posure toextreme heat or cold in the
ve hicle
If people –particularly children – are exposed
to extreme temp eratures over an extended
pe riod of time, there is a risk of serious or
ev en fata l injury! #
Never lea veanyone – pa rticularly chil‐
dren – unat tended in theve hicle. #
Never lea veanimals in theve hicle unat‐
te nded. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are tra velling in theve hicle, they
could:
R open doo rs,th ereby endangering other
persons or road users.
R get out of theve hicle and be hit by
oncoming traf fic.
R ope rate ve hicle equipment and become
trapped, forex ample. #
Alw ays activate thech ild saf ety loc ks
ins talled if children are tra velling in the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe Digital Vehicle
Ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. 62
Occupant saf ety

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
71

Overview of climate control sy
stems Note
s on climate control An interior air
filter must alw ays be used so that
th e air conditioning sy stem, pollution le vel moni‐
to ring and the air filtering function workcor‐
re ctly. Ma kesure that thefilter is ins talled cor‐
re ctly and thefilter housing in the engine com‐
partment is closed cor rectly using the cap and
alw ays tightly sealed when in operation. Use fil‐
te rs recommended and appr ovedby Mercedes-
Benz. Alw ays ha veservice workcar ried out at a
qu alified specialist workshop. THERMATIC control panel
overview The indicator lamps in
the buttons Ã,¬,
¤, g,¿and& indicate that the
cor responding function is activated. 1
w Setsthete mp erature
2 Vehicles with a stationary heater on ly:t
calls upthe air conditioning menu
3 H Setsthe air flow or switches off climate
control
4 Ã Sets climate control toautomatic
mode (→ page143)
5 ¬ Defrosts the windscreen
6 ¤ Switches there ar wind owheater on or
off
7 g Switches air-recirculation mode on or
off (→ page144)
8 ¿ Switches the A/C function on or off
(→ page 142) 9
Vehicles with a stationary heater on ly:&
swit ches thest ationary heater on or off
(→ page 145)
A _ Setsthe air distribution THERMOTRONIC control panel
overview The indicator lamps in
the buttons Ã,¬,
¤, g,Á,0and& indicate that
th e cor responding function is activated. Climate
control 141

Yo
u can swit choff the engine while driving by
pressing button 1for about thre e seconds or
by pressing button 1thre e times within a sec‐
ond. Be sure toobser vethe saf ety no tes under
"Driving tips".
St arting theve hicle with a Digital Vehicle
Key
Re quirements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d.
% You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me. Information about suitable mobile phones
can be obtained from
your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions. Using the Digital
Vehicle Keyfo r the first
time #
Deactivate theke y2 (→page 66). #
Place key2 in mar ked space 3onthe
symbol 4. #
Place the mobile phone or Digital Vehicle Key
st icke r in the mar ked space 1. Driving and parking
15 3