2018 MERCEDES-BENZ A-CLASS HATCHBACK key

Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair thera nge of functions.
If th eve hicle has been par kedfo r longer than
two weeks, the NFC aerial in the door handle is
deactivated. #
Pull the door handle.
The NFC aerial is activated. #
Touch the door handle on the driver's door in
th e area where NFC aerial 1is located with
th e part of the Digital Vehicle Key where the
NFC aerial is located.
The vehicle is loc ked or unloc ked alternately.
If yo u lose your Digital Vehicle Key,deactivate
th e "Digital Vehicle Key" service in Mercedes me
connect via http://www.mercedes.m e. Locking/unlocking
theve hicle with KEY‐
LESS-GO Re
quirements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. Opening and closing
71

#
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing procedure is
comple te. %
Further information on con venience closing
(→ page 78).
If yo u open theta ilgate from outside it is auto‐
matically unloc ked. Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated .
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Activate theke y functions (→ page 66). #
Check the battery using the battery check lamp and replace if necessary (→ page67). #
Use the emer gency keyto unlo ckor lock theve hicle (→ page67). #
Have theve hicle and keych ecked at a qualified specialist workshop. 72
Opening and closing

Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
When theve hicle is loc ked automatically, the
indicator lamp in button 2lights up.
In thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R The vehicle is being tested on the dynamom‐
et er. Locking/unlocking
theve hicle with the
emer gency key Locking/unlocking
the driver's door with the
emer gency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. Opening and closing
73

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Locking
the front passenger door and rear
doors with th e emergency key #
Insert a suitable object, e.g. the emer gency
ke y,into opening 1onthe door loc k. #
Tolock the left-hand side of theve hicle:
turn the emer gency key anti-clo ckwise as far
as it will go. #
Tolock theright-hand side of theve hicle:
turn the emer gency key clo ckwise as far as it
will go.
If th e loc ked door is then closed, it can no longer
be opened from outside. Load compartment
Opening
the tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. 74
Opening and closing

*
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Pull theta ilgate handle. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. #
Pull theta ilgate down with the handle and let
it drop into the loc k. Un
locking the tailgate with the emer gency
key #
Foldthere ar seat backrest forw ards. #
Remo vethe load compartment co ver
( → page 106). #
Insert emergency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Opening and closing
75

#
Press and hold the% button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked.
R The side windo wsare opened.
R The pano ramic sliding sunroof is opened.
R The seat ventilation of the driver's seat is
switched on.
If th ero ller sunblinds of the panoramic sliding
sunroof are closed, thero ller sunblinds are
opened firs t. #
Tointer rupt convenience opening: release
th e% button. #
Tocontinue con venience opening: press
and hold the% button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold the& button on thekey.
The following functions are per form ed:
R The vehicle is loc ked. R
The side windo wsare closed.
R The pano ramic sliding sunroof is closed. #
Tointer rupt convenience closing: release
th e& button. #
Toclose thero ller sunblinds: press and
hold the& button again.
% Con venience closing can also be operated
wi th KEYLESS-GO (→ page71). Problems with
the side windo ws Problem
Possible causes/consequences and M
M Solutions
A side window cann otbe closed and
yo u cannot see the cause. #
Check tosee whe ther any objects are in the window guide. 78
Opening and closing

Problem
Possible causes/consequences and M
MSolutions
& WARNING Risk of becoming trapped or fata lly injured if reve rsing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been bloc ked or reset, the side window closes
with increased or maximum forc e. The reve rsing feature is then not active.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the button again toreopen the side win‐
do w. If a side window is obstructed during closing and
reopens again slightly: #
Immediately af terth e window is bloc ked, pull the cor responding switch again until the side window has
closed, and hold the switch for an additional second.
The side window will be closed with increased forc e.
If a side window is obstructed again during closing and reopens again slightly: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot be opened or
closed using the con venience opening
fe ature. The
key bat tery iswe ak or dischar ged. #
Check the battery using the battery indicator lamp and replace if necessary (→ page67). Opening and closing
79

Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened
R when interior pr otection is triggered
(→ page 86)
R when tow- aw ay protection is triggered
(→ page 86) The
ATA sy stem is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed. The
ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(→ page 154)
R afte r unlocking theve hicle using KEYLESS-
GO
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (→ page 393).
Deactivating theATA #
Press the% or& button on thekey.
or #
Press thest art/ stop button with theke y in
th estow age compartment (→ page154)
Deactivating the ala rmusing KEYLESS-GO: #
Grasp the outside door handle with thekey
outside theve hicle. Opening and closing
85