2018 MAZDA MODEL CX-9 service

Owner Maintenance Precautions
The owner or a qualified service technician should make these vehicle inspections at the
indicated intervals to ensure safe and dependable operation.

Bring any problem to the attention of an Authorized Mazda Deale r or qualified service
technician as soon as possible.
When Refueling
•Brake fluid level (page 6-29)
•Engine coolant level (page 6-27)
•Engine oil level (page 6-27)
•Washer fluid level (page 6-29)
At Least Monthly
•Tire inflation pressures (page 6-41)
At Least Twice a Year (For Example, Every Spring and Fall)
You can do the following schedu led maintenance items if you hav e some mechanical ability
and a few basic tools and if you closely follow the directions in this manual.
•Engine coolant (page 6-27)
•Engine oil (page 6-25)

Improper or incomplete service may result in problems. This sec tion gives instructions only
for items that are easy to perform.

As explained in the Introduction (page 6-2), several procedures can be done only by a
qualified service technician with special tools.

Improper owner maintenance during the warranty period may affec t warranty coverage.
Refer to Introduction (page 6-2) for owner's responsibility in protecting your investment.
For details, read the separate Mazda Warranty statement provide d with the vehicle. If you
are unsure about any servicing or maintenance procedure, have i t done by an Authorized
Mazda Dealer.

There are strict environmental laws regarding the disposal of w aste oil and fluids. Please
dispose of your waste properly and with due regard to the envir onment.

We recommend that you entrust the oil and fluid changes of your vehicle to an Authorized
Mazda Dealer.
Maintenance and Care
Owner Maintenance
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Engine Oil
NOTE
Changing the engine oil should be
performed by an Authorized Mazda
Dealer.
Refer to Introduction (page 6-2) for
owner's responsibility in protecting your
investment.
▼Recommended Oil
U.S.A., Canada, and Puerto Rico
Use SAE 5W-30 engine oil.
Mazda Genuine Oil is used in your Mazda
vehicle. Mazda Genuine 5W-30 Oil is
required to achie
ve optimum fuel
economy.

For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
® (U.S.A. only).


(ILSAC)
Only use SAE 5W-30 oil “Certified For
Gasoline Engines” by the American
Petroleum Institute (API).
Oil with this tradem ark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International
Lubricant Standardization and Approval
Committee (ILSAC), comprised of U.S.
and Japanese automobile manufacturers.

80
60
40
20
0
–40 –20
30
100
40
20
10
0
–10
–20
–30
–40
Maintenance and Care
Owner Maintenance
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Except U.S.A., Canada, and Puerto Rico
Use SAE 5W-30 engine oil.
Oil container labels provide important
information.
A chief contribution this type of oil makes
to fuel economy is reducing the amount of
fuel necessary to overcome engine
friction.

For maintenance service, Mazda
recommends Mazda Genuine Parts and
Castrol
® (Mexico only).


(ILSAC)
(Mexico)
Use SAE 5W-30 engine oil. If SAE 5W-30
engine oil is not available, use SAE 0W-30
or SAE 10W-30 engine oil.

The quality designa tion SM or SN, or
ILSAC must be on the label.

80
60
40
20
0
–40 –20
30
100
40
20
10
0
–10
–20
–30
–40
▼ Vehicle Engine Control Unit Reset
Procedure
After replacing the engine oil, it is
recommended to have a repair shop such
as an Authorized Mazda Dealer perform
the initialization (engin
e oil data resetting)
of the recorded value. If the value
recorded by the computer is not initialized,
the wrench indicator light may not turn off
or it may turn on earlier than normal.
Refer to Maintenance Monitor on page
6-18.
Maintenance and Care
Owner Maintenance
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▼Battery Maintenance
To get the best service from a battery:
•Keep it securely mounted.
•Keep the top clean and dry.
•Keep terminals and connections clean,
tight, and coated with petroleum jelly or
terminal grease.
•Rinse off spilled electrolyte immediately
with a solution of water and baking
soda.
•If the vehicle will
not be used for an
extended time, disconnect the battery
cables and charge the battery every six
weeks.
▼ Battery Replacement
Contact an Authorized Mazda Dealer for a
battery replacement purchase.
Key Battery Replacement
If the buttons on the transmitter are
inoperable and the operation indicator
light does not flash, the battery may be
dead.
Replace with a new battery before the
transmitter becomes unusable.
CAUTION

Make sure the battery is installed
correctly. Battery leakage could occur if it
is not installed correctly.
 When replacing the battery, be careful
not to touch any of the internal circuitry
and electrical terminals, bend the
electrical terminals, or get dirt in the
transmitter as the transmitter could be
damaged.
 There is the danger of explosion if the
battery is not correctly replaced.
 Dispose of used batteries according to
the following instructions.
 Insulate the plus and minus terminals
of the battery using cellophane or
equivalent tape.
 Never disassemble.
 Never throw the battery into fire or
water.
 Never deform or crush.
 Replace only with the same type battery
(CR2025 or equivalent).
Maintenance and Care
Owner Maintenance
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Jump-Starting
Jump-starting is dangerous if done incorrectly. So follow the procedure carefully. If you feel
unsure about jump-starting, we strongly recommend that you have a competent service
technician do the work.
WA R N I N G
Follow These Precautions Carefully:
To ensure safe and correct handling of the ba ttery, read the following precautions carefully
before using the battery or inspecting it.
Do not allow the positive () terminal to contact any other metal object that could
cause sparks:
Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced during
normal battery operation, could ignite and cause the battery to explode. An exploding battery
can cause serious burns and injuries. When working near a battery, do not allow metal tools
to contact the positive (
) or negative () terminal of the battery.
Keep all flames, including cigarettes, and sparks away from open battery cells:
Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced during
normal battery operation, could ignite and cause the battery to explode. An exploding battery
can cause serious burns and injuries.
Do not jump-start a frozen battery or one with a low fluid level:
Jump-starting a frozen battery or one with a low fluid level is dangerous. It may rupture or
explode, causing serious injury.
Connect the negative cable to a good ground point away from the battery:
Connecting the end of the second jumper cable to the negative (
) terminal of the discharged
battery is dangerous.
A spark could cause the gas around the battery to explode and injure someone.
Route the jumper cables away from parts that will be moving:
Connecting a jumper cable near or to moving parts (cooling fans, belts) is dangerous. The
cable could get caught when the engine starts and cause serious injury.
If Trouble Arises
Battery Runs Out
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To w i n g D e s c r i p t i o n
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies

A towed 2WD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a 2WD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Par king Brake (EPB) on
page 4-67.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transaxle.
If Trouble Arises
Emergency Towing
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to ke ep your Mazda vehicle in
top condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda Dealer
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
•If your concern has not been resolved by the CUSTOMER RELATIONS , SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
•If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
Customer Information and Reporting Safety Defects
Customer Assistance
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7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is
unable to repair a new motor vehi cle to conform to the vehicle's applicable express
warranty after a reasonable number of attempts, Mazda may be re quired to replace or
repurchase the vehicle. California Civil Code Section 1793.22 ( b) creates a presumption
that Mazda has had a reasonable number of attempts to conform t he vehicle to its
applicable express warranties if, within 18 months from deliver y to the buyer or 18,000
miles on the vehicle's odometer, whichever occurs first, one or more of the following
occurs:
•The same nonconformity [a failur e to conform to the written warranty that
substantially impairs the use, value or safety of the vehicle] results in a condition that
is likely to cause death or serious bodily injury if the vehicl e is driven AND the
nonconformity has been subject to repair two or more times by M azda or its agents
AND the buyer or lessee has directly notified Mazda of the need fo r the repair of the
nonconformity; OR
•The same nonconformity has been subject to repair 4 or more tim es by Mazda or its
agents AND the buyer has notified Mazda of the need for the repair of the
nonconformity; OR
•The vehicle is out of service by reason of repair of nonconform ities by Mazda or its
agents for a cumulative total of more than 30 calendar days aft er delivery of the
vehicle to the buyer.

NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
200 Spectrum Center Drive
Irvine, California 92618
ATTN: Customer Mediation

Customer Information and Reporting Safety Defects
Customer Assistance
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