2018 MAZDA MODEL CX-5 check engine

Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit.
Interior Features
Audio Set [Type A (non-touchscreen)]
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SymptomCauseSolution method
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existe nce of a device external to the Bluetooth® unit.
NOTE
•When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
•If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
•Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
•If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
•The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
Interior Features
Audio Set [Type B (touchscreen)]
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Remarks:
*1 The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Re set the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with ne w one before the expiration dat e.
▼Schedule 2
U.S.A. and Puerto Rico residents - Severe driving conditions ma
intenance interval
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 120,000 km (75,000 miles).
Air filter
*1RR
Drive belts I I I
Engine oil & filter Flexible
*2Replace when wrench indicator light is ON. (Max interval: 12
months or 12,000 km (7,500 miles))
Fixed RRRRRRRRRRRR
Engine coolant
*3Replace at first 192,000 km (120, 000 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*4IIII
Hoses and tubes for emission
*4II
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections II II
Brake and clutch fluid level I I I I I I I I I I I I
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages II II
Front and rear suspensi on, ball joints and wheel
bearing axial play IIII
Rear differential oil
*5
Transfer oil*5
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Driveshaft dust boots III I
Bolts and nuts on chassis and body TTTT
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*6Inspect annually.
Cabin air filter Replace every 48,000 km (30,000 miles) or 2 yea rs.
Chart symbols:
I: Inspect: Inspect and clean, re pair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in v ery dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Engine oil flexible maintenance i s available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
•Extended periods of idling or low-speed operation such as polic e car, taxi or driving school car•Driving in dusty conditions
If any do apply, follo w fixed maintenance.
The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Res et the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*3 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*4 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/ kilometer period to ensure long-term reliability.
*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.

Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, re pair, adjust, fill up, or replac e if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/ kilometer period to ensure long-term reliability.
*3 If this component has been subm erged in water, the oil should be replaced.*4 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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WA R N I N G
Do not perform maintenance work if you lack sufficient knowledge and experience or the
proper tools and equipment to do the work. Have maintenance work done by a qualified
technician:
Performing maintenance work on a vehicle is dangerous if not done properly. You can be
seriously injured while performing some maintenance procedures.
If you must run the engine while working under the hood, make certain that you remove all
jewelry (especially rings, bracelets, watches, and necklaces) and all neckties, scarves, and
similar loose clothing before getting near the engine or cooling fan which may turn on
unexpectedly:
Working under the hood with the engine running is dangerous. It becomes even more
dangerous when you wear jewelry or loose clothing.
Either can become entangled in moving parts and result in injury.
Pull over to a safe location, then switch the ignition off and make sure the fan is not
running before attempting to work near the cooling fan:
Working near the cooling fan when it is running is dangerous. The fan could continue running
indefinitely even if the engine has stopped and the engine compartment temperature is high.
You could be hit by the fan and seriously injured.
Do not leave items in the engine compartment:
After you have finished checking or doing servicing in the engine compartment, do not forget
and leave items such as tools or rags in the engine compartment.
Tools or other items left in the engine compartment could cause engine damage or a fire
leading to an unexpected accident.
Maintenance and Care
Owner Maintenance
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Overheating
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on, the
vehicle loses power, or you hear a loud
knocking or pinging noise, the engine is
probably too hot.
WA R N I N G
Pull over to a safe location, then switch
the ignition off and make sure the fan is
not running before attempting to work
near the cooling fan:
Working near the cooling fan when it is
running is dangerous. The fan could
continue running indefinitely even if the
engine has stopped and the engine
compartment temperature is high. You
could be hit by the fan and seriously
injured.
Do not remove either cooling
system cap when the engine and radiator
are hot:
When the engine and radiator are hot,
scalding coolant and steam may shoot out
under pressure and cause serious injury.
Open the hood ONLY after steam is no
longer escaping from the engine:
Steam from an overheated engine is
dangerous. The escaping steam could
seriously burn you.
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on:

1. Drive safely to the side of the road and
park off the right-of-way.
2. Shift into park (P).
3. Apply the parking brake.
4. Turn off the air conditioner.
5. Check whether coolant or steam is escaping from the engine
compartment.

If steam is coming from the engine
compartment:
Do not go near the front of the vehicle.
Stop the engine.
Wait until the steam dissipates, then
open the hood and start the engine.

If neither coolant nor steam is
escaping:
Open the hood and idle the engine
until it cools.
CAUTION
If the cooling fan does not operate
while the engine is running, the engine
temperature will increase. Stop the
engine and call an Authorized Mazda
Dealer.
6. Make sure the cooling fan is operating, then turn off the engine after the
temperature has decreased.
7. When cool, check the coolant level.
If it is low, look for coolant leaks from
the radiator and hoses.

If Trouble Arises
Overheating
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SignalWarning
Charging System Warn-
ing Indication/Warning Light If the warning light illuminates
while driving, it indicates a malfunction of the alter-
nator or of the charging system.
Drive to the side of the road and park off the right-of-way. Co nsult an Authorized
Mazda Dealer.
CAUTION
Do not continue driving when the charging system warning light is illuminated be‐
cause the engine could stop unexpectedly.
Engine Oil Warning Light This warning light indicates
low engine oil pressure.
CAUTION
Do not run the engine if the oil pressure is low. Otherwise, it could result in extensive
engine damage.
If the light illuminates or the warning indication is displayed while driving:
1. Drive to the side of the road and park off the right-of-way o n level ground.
2. Turn off the engine and wait 5 minutes for the oil to drain back into the oil pan.
3. Inspect the engine oil level (page 6-17). If it's low, add th e appropriate amount of
engine oil while being careful not to overfill.
CAUTION
Do not run the engine if the oil level is low. Otherwise, it could result in extensive
engine damage.
4. Start the engine and check the warning light.

If the light remains illuminated even though the oil level is normal or after adding oil,
stop the engine immediately and have your vehicle towed to an Authorized Mazda
Dealer.
(Red)
High Engine Coolant
Temperature Warning
Indication/Warning
Light The light flashes when the engine coolant temperature is extrem
ely high, and illumi-
nates when the engine coolant temperature increases further.
Handling Procedure
Flashing light
Drive slowly to reduce engine l oad until you can find a safe place to stop the vehicle
and wait for the engine to cool down.
Illuminated light
This indicates the possibility of overheating. Park the vehicle in a safe place immedi-
ately and stop the engine.
Refer to Overheating on page 7-18.
CAUTION
Do not drive the vehicle with the high engi ne coolant temperature warning light illumi‐
nated. Otherwise, it could resu lt in damage to the engine.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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