2018 MAZDA MODEL CX-5 pairing phone

Available Language
The available languages are English,
Spanish, and Canadian French. If the
language setting is changed, all of the
voice guidance and voice input commands
are done in the selected language.
NOTE
•If the language setting is changed,
device registration is maintained.
•Phonebook records are not cleared, but
each language has a separate
phonebook. Therefore, entries created in
one language will need to be re-entered
in the phonebook of the new language.
•Do these steps before you start driving.
These less used functions are too
distracting to undertake while driving
until you are fully familiar with the
system.
(Method 1)
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Language”
5. Prompt: “Select a language: English,
French, or Spanish.”
6. Say: [Beep] “French” (Speak the
desired language:“English”, “French”
or “Spanish”)
NOTE
Other language settings can also be
made while in the current setting by
saying the name of the language in the
native pronunciation.
7. Prompt: “French (Desired language)
selected. Is this correct?”
8. Say: [Beep] “Yes”
9. Prompt: “French (Desired language)
selected” (Spoken in the newly
selected language).
(Method 2)
1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “French” (Say the desired
language: “English”, “French” or
“Spanish”). (Change the desired
language by saying the language
name.)
NOTE
Other language settings can also be
made while in the current setting by
saying the name of the language in the
native pronunciation.
3. Prompt: “Would you like to change
the language to French (Desired
language)?”
4. Say: [Beep] “Yes”
5. Prompt: “Please wait. Switching to
French phonebook. French selected”
(Spoken in the newly selected
language).
Interior Features
Audio Set [Type A (non-touchscreen)]
5-45
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Security Setting
If a passcode is set, the system cannot be
activated unless the passcode is input.
NOTE
Do this function only when parked. It is
too distracting to attempt while driving
and you may make too many errors to be
effective.
Passcode setting
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Passcode”
5. Prompt: “Passcode is disabled. Would
you like to enable it?”
6. Say: [Beep] “Yes”
7. Prompt: “Please say a 4-digit
passcode. Remember this passcode. It
will be required to use this system.”
8. Say: [Beep] “XXXX” (Say a desired
4-digit passcode, “PCode”.)
9. Prompt: “Passcode XXXX (Passcode,
PCode). Is this correct?”
10. Say: [Beep] “Yes”
11. Prompt: “Passcode is enabled.”
Using Bluetooth
® Hands-Free with a
passcode
1. Press the pick-up button or talk button
with a short press.
2. Prompt: “Hands-Free system is
locked. State the passcode to
continue.”
3. Say: [Beep] “XXXX” (Say the set
passcode “PCode”.)
4. If the correct passcode is input, voice guidance “XXXXXX... (Ex. “Mary's
device”) (Device tag) is connected” is
announced.
If the passcode is incorrect, voice
guidance “XXXX (4-digit passcode,
Pcode) incorrect passcode, please try
again” is announced.
Canceling the passcode
NOTE
Do this function only when parked. It is
too distracting to attempt while driving
and you may make too many errors to be
effective.
1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Passcode”
5. Prompt: “Passcode is enabled. Would
you like to disable it?”
6. Say: [Beep] “Yes”
7. Prompt: “Passcode is disabled.”
Interior Features
Audio Set [Type A (non-touchscreen)]
5-46
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Confirmation Prompts
The confirmation prompt confirms the
command content to the user before
advancing to the operation requested by
the user. When this function is turned on,
the system reads out the voice input
command previously received and
confirms whether the command is correct
before advancing to the command
execution.
When the confirmation prompt function is
turned on:
(Ex. “Calling John's device. Is this
correct?”)
When the confirmation prompt function is
turned off:
(Ex. “Calling John's device.”)
NOTE
If the confirmation prompt function is
turned off when making an emergency
call, the system reads out and confirms the
command before executing it.
1. Press the pick-up button or talk button
with a short press.
2. Say: [Beep] “Setup”
3. Prompt: “Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4. Say: [Beep] “Confirmation prompts”
5. Prompt: “Confirmation prompts are
on/off. Would you like to turn
confirmation prompts off/on?”
6. Say: [Beep] “Yes”
7. Prompt: “Confirmation prompts are
off/on.”
Bluetooth® Audio
Applicable Bluetooth® specification
(Recommended)
Ve r . 2 . 0

Response profile
•A2DP (Advanced Audio Distribution
Profile) Ver. 1.0
•AVRCP (Audio/Video Remote Control
Profile) Ver. 1.0/1.3

A2DP is a profile which transmits only
audio to the Bluetooth
® unit. If your
Bluetooth
® audio device corresponds only
to A2DP, but not AVRCP, you cannot
operate it using the control panel of the
vehicle's audio system. In this case, only
the operations on the mobile device are
available the same as when a portable
audio device for a non-compliant
Bluetooth
® device is connected to the
AUX terminal.
Function A2DP AV R C P
Ver. 1.0 Ver. 1.3
Playback — X X
Pause — X X
File (Track) up/down — X X
Reverse — — X
Fast-forward — — X
Te x t d i s p l a y — — X
X: Available
—: Not available
NOTE
•The battery consumption of Bluetooth®
audio devices increases while
Bluetooth
® is connected.
Interior Features
Audio Set [Type A (non-touchscreen)]
5-47
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
•U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
•Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit.
Interior Features
Audio Set [Type A (non-touchscreen)]
5-61
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

NOTE
•When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
•If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
•Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
•If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
•The device is in a location hidden from the unit such as behind or under a seat, or
inside the glove compartment.
•The device contacts or is covered by a metal object or body.
•The device is set to power-saving mode.
•Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
•The Bluetooth® connection of the device is disconnected.
•Noise occurs in the Hands-Free audio.
•Hands-Free operates slowly.
Interior Features
Audio Set [Type A (non-touchscreen)]
5-62
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Voice recognition related problems
SymptomCauseSolution method
Poor voice recognition
•Excessive, slow speech.•Excessive, forceful speech (shout-
ing).
•Speaking before the beep sound
has ended.
•Loud noise (speaking or noise from
outside/inside vehicle).
•Airflow from A/C is blowing
against the microphone.
•Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition,
when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro-
phone.A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Phone-related voice recognition is
disabled There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas-
ures, the rate of recognition will im-
prove.•Clear memory from the phonebook
which is not used very often.
•Avoid shortened names, use full
names. (Recognitio
n improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
You want to skip guidance ― Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
Interior Features
Audio Set [Type A (non-touchscreen)]
5-63
CX-5_8GN5-EA-17J_Edition1
2017-8-18 12:58:27

Bluetooth®
▼Introduction
Bluetooth® Hands-Free outline
When a Bluetooth® device (mobile phone) is connected to the vehicle's Bluetooth® unit via
radio wave transmission, a call can be made or received by pres sing the talk button, pick-up
button, or hang-up button on the audio remote control switch, o r by operating the center
display. For example, even if a device (mobile phone) is in you r coat pocket, a call can be
made without taking the device (mobile phone) out and operating it directly.
Bluetooth
® audio outline
When a portable audio unit equipped with the Bluetooth® communication function is paired
to the vehicle, you can listen to music stored on the paired po rtable audio device from the
vehicle's speakers. It is not necessary to connect the portable audio device to the vehicle's
external input terminal. After p rogramming, operate the vehicle audio control panel to play/
stop the audio.

NOTE
•For your safety, a device can be paired only when the vehicle is parked. If the vehicle
starts to move, the pairing procedure will end. Park the vehicle in a safe place before
pairing.
•The communication range of a Bluetooth® equipped device is about 10 meters (32 ft) or
less.
•Basic audio operation is av ailable using voice commands even if Bluetooth® is not
connected.
•For safety reasons, operation of the center display is disabled while the vehicle is being
driven. However, items not displayed in gray can be operated using the commander
switch while the vehicle is being driven.
Interior Features
Audio Set [Type B (touchscreen)]
5-86
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27

Bluetooth® Preparation
▼Device pairing
To use Bluetooth® audio and Hands-Free,
the device equipped with Bluetooth
® has
to be paired to the un it using the following
procedure. A maximum of seven devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
NOTE
•The Bluetooth® system may not operate
for 1 or 2 minutes after the ignition is
switched to ACC or ON. However, this
does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconn ect the Bluetooth
®
device from the vehicle side.
•If Bluetooth®-enabled devices are used
in the following locations or conditions,
connection via Bluetooth
® may not be
possible.
•The device is in a location hidden
from the center display such as behind
or under a seat, or inside the glove
compartment.
•The device contacts or is covered by a
metal object or body.
•The device is set to power-saving
mode.
Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search
for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing
code into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the disp layed 6-digit code
on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook
access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions
of the device connected to Bluetooth
®
are displayed.
10. (Devices compatible with Mazda
E-mail / SMS function)
SMS (Short Message Service)
messages, and E-mail for the device
are downloaded automatically. A
download permission operation for
your device may be required
depending on the device.
NOTE
When Call history and messages are
downloaded automatical ly, each automatic
download setting must be on.
Refer to Communication Settings on page
5-111.
Interior Features
Audio Set [Type B (touchscreen)]
5-89
CX-5_8GN5-EA-17J_Edition1 2017-8-18 12:58:27