2018 MAZDA MODEL 3 HATCHBACK radio

Troubleshooting*
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing
―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.
Clear “Mazda” stored in the de-
vice.
Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The de
vice is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is
less likely to occur.
Interior Features
Bluetooth®
*Some models.5-125
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NOTE
To allow the front passenger occupant
classification sensor to function
properly, do not place and sit on an
additional seat cushion on the front
passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
When a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
▼Ignition Not Switched Off (STOP)
Warning Beep
If the driver's door is opened with the
ignition switched to
ACC, a beep will be
heard continuously in the cabin to notify
the driver that the ignition has not been
switched OFF (STOP). Under this
condition, the keyless entry system will
not operate, the vehicle cannot be locked,
and the battery voltage will be depleted.
▼ Key Removed from Vehicle Warning
Beep
Vehicles with advanc
ed keyless function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, the beep which
sounds outside of the vehicle will be heard
6 times, the beep which sounds inside the
vehicle will be heard 6 times, and the
KEY warning light (red) in the instrument
cluster flashes continuously to notify the
driver that the ignition has not been
switched OFF.
Vehicles without advanced keyless
function
If the key is taken out of the vehicle while
the ignition is not switched OFF and all
the doors are closed, a beep will be heard
in the cabin 6 times and the KEY warning
light (red) in the ins trument cluster turns
on continuously to notify the driver that
the ignition has not been switched OFF.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor si gnal reception area.
▼Request Switch Inoperable Warning
Beep (With the advanced keyless
function)
If the request switch is pressed with the
door open or ajar, or the ignition is not
switched OFF with a key being carried, a
beep will be heard outside for about 2
seconds to notify the driver that the door
or liftgate/trunk lid cannot be locked.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-39
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Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, th ey could affect your vehicle's
performance or safety systems; th e Mazda warranty doesn't cover this. Before you install
any non-genuine parts or accessories, consult an Authorized Maz da Dealer.
WA R N I N G
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Improperly designed parts or accessories could seriously affect your vehicle's performance or
safety systems. This could cause you to have an accident or increase your chances of injuries
in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as mobile
telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an improper
installer is dangerous. Essential systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Wa r r an t y
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Cell Phones Warning
WA R N I N G
Please comply with the legal regulations concerning the use of communication equipment in
vehic les in your country:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-up the driver's hands. Use of these devices will
cause the driver to be distracted and could lead to a serious accident. If a passenger is unable
to use the device, pull off the right-of-way to a safe area before use. If use of a cell phone is
necessary despite this warning, use a hands-free system to at least leave the hands free to
drive the vehicle. Never use a cell phone or other electrical devices while the vehicle is moving
and, instead, concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
8-20
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WA R N I N G
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
The term “IC: ” before the radio certification number only sign ifies that Industry Canada
technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other anten na or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Mazda Bluetooth
® Hands-Free Customer Service
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Brief description: Bluetooth mo dule for Hands-free telephone an d streaming audio
Name and address of the importer: Refer to "MEXICO" (page 8-13) in Importer/
Distributor section.
Brand name of the product: Visteon Corporation.
Model name of the product: MAZ
Names and addresses of where the warranty can be served: Refer to "MEXICO" (page
8-13) in Importer/Distributor section.
Names and addresses of where to acquire spare parts, consumable s and accessories: Refer
to "MEXICO" (page 8-13) in Importer/Distributor section.
Warranty period, items covered by the warranty and its possible limitations or exceptions:
Refer to the Warranty Booklet for detailed warranty information.
Warranty procedure:
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Web: www.mazdamexico.com.mx
Customer Information and Reporting Safety Defects
Declaration of Conformity
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Index
A
Accessory Socket............................ 5-132
Active Driving Display..................... 4-20
Adaptive Front Lighting System
(AFS)................................................. 4-80
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced Key
Advanced keyless entry system..... 3-9
Operational range........................ 3-10
Advanced Key removed from vehicle
warning beep..................................... 7-39
Air Bag Systems............................... 2-44
Air Bag/Front Seat Belt Pretensioner
System Warning Beep....................... 7-38
Ambient Temperature Display.......... 4-17
Antilock Brake System (ABS).......... 4-66
Audio Control Switch
Adjusting the Volume.................. 5-53
Mute switch................................. 5-54
Seek Switch................................. 5-53
Audio System.................................... 5-16 Antenna........................................5-16
Audio Control Switch................. 5-53
Audio set [Type A (non-
touchscreen)]............................... 5-26
Audio set [Type B
(touchscreen)].............................. 5-32
AUX/USB mode..........................5-54
Operating Tips for Audio
System......................................... 5-17
Satellite Radio........ ..................... 5-44
Automatic Transaxle......................... 4-32 Active Adaptive Shift (AAS)...... 4-34
Automatic transaxle controls....... 4-32
Direct mode................................. 4-41
Driving tips..................................4-42
Manual shift mode.......................4-35
Shift-lock system......................... 4-33
Transaxle ranges.......................... 4-33
B
Battery............................................... 6-33
Maintenance.................................6-35
Replacement................................ 6-35
Specifications.................................9-4
Battery runs out.................................7-16 Jump-Starting...............................7-16
Blind Spot Monitoring (BSM).......... 4-84
Canceling operation of Blind Spot
Monitoring (BSM).......................4-89
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-41
Bluetooth®........................................ 5-69 Bluetooth® audio (Type A)....... 5-111
Bluetooth® audio (Type B)....... 5-114
Bluetooth® Hands-Free (Type
A)................................................. 5-94
Bluetooth® Hands-Free (Type
B)............................................... 5-101
Troubleshooting........... .............. 5-125
Body Lubrication.............................. 6-28
Bottle Holder................................... 5-135
Brakes Brakes assist................................ 4-64
Electric parking brake (EPB)...... 4-61
Foot brake....................................4-60
Pad wear indicator....................... 4-63
Parking brake...............................4-61
Warning light............................... 4-63
Break-In Period................................. 3-45
C
Capacities............................................ 9-5
Carbon Monoxide......... .................... 3-27
Cell Phones....................................... 8-20
Center Console................................ 5-136
Child Restraint Categories of child-restraint
systems.........................................2-25
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Index
Viewing the display................... 4-153
Rear Window Defogger. ................... 4-53
Rear Window Washer....................... 4-53
Rear Window Wiper.... ..................... 4-53
Recommended Oil.............................6-23
Recording of Vehicle Data................ 8-22
Recreational Towing......................... 3-52
Registering Your Vehicle in A Foreign
Country.............................................. 8-18
Replacement Fuse..............................................6-57
Key battery.................................. 6-35
Light Bulbs.................................. 6-42
Tires............................................. 6-40
Wheel........................................... 6-41
Wiper........................................... 6-29
Rocking the Vehicle.......................... 3-47
S
Safety Defects, Reporting................. 8-14
Satellite Radio................................... 5-44
Saving Fuel and Protection of the
Environment...................................... 3-45
Scheduled Maintenance...................... 6-4
Seats Front seat....................................... 2-5
Head restraint.............................. 2-10
Rear seat........................................ 2-7
Seat warmer................................... 2-6
Seat Belt System Automatic locking....................... 2-14
Emergency locking...................... 2-14
Extender....................................... 2-18
Pregnant women.......................... 2-14
3-point type................................. 2-15
Seat belt warning beep...................... 7-38
Security System Immobilizer system..................... 3-41
Theft-deterrent system................. 3-43
Smart Brake Support (SBS)............ 4-128
Collision warning...................... 4-130
Smart Brake Support (SBS) indicator
light (red)................................... 4-130
Stopping the Smart Brake Support
(SBS) system operation............. 4-130
Smart City Brake Support
(SCBS)............................................ 4-124
Collision warning...................... 4-126
Smart City Brake Support (SCBS)
Indicator Light (Red).................4-126
Stopping the Smart City Brake
Support (SCBS) System
Operation................................... 4-127
Spare Tire............................................ 7-5
Specifications...................................... 9-4
Speedometer...................................... 4-13
Speed Unit Selector.......................... 4-13
SRS Air Bags Front passenger occupant
classification system.................... 2-61
How the SRS air bags work........ 2-53
Limitations to SRS air bag.......... 2-59
Monitoring................................... 2-65
SRS air bag deployment
criteria.......................................... 2-58
Supplemental restraint system
components.................................. 2-51
Starting the Engine..............................4-5
Steering Wheel.................................. 3-30
Horn............................................. 4-55
Storage Compartments.................... 5-136
Center console........................... 5-136
Glove compartment................... 5-136
Overhead console...................... 5-136
Rear coat hooks......................... 5-138
Sunshade............................................3-40
Sunvisors......................................... 5-129
T
Tachometer........................................ 4-15
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