2018 MAZDA MODEL 3 5-DOOR ad blue

Troubleshooting*
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing
―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an Author-
ized Mazda Dealer or Mazda Blue-
tooth
® Hands-Free Customer Serv-
ice.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.
Clear “Mazda” stored in the de-
vice.
Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The de
vice is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is
less likely to occur.
Interior Features
Bluetooth®
*Some models.5-125
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SymptomCauseSolution method
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit
NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
The device contacts or is covered by a metal object or body.
The device is set to power-saving mode.
Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
The Bluetooth® connection of the device is disconnected.
Noise occurs in the Hands-Free audio.
Hands-Free operates slowly.
Interior Features
Bluetooth®
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Voice recognition related problems
SymptomCauseSolution method
Poor voice recognition
Excessive, slow speech.Excessive, forceful speech (shout-
ing).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition,
when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition There is
a malfunction in the micro-
phone. A poor connection or malfunction
with the microphone may have oc-
curred. Consult an Authorized Maz-
da Dealer.
Phone-related voice recognition is
disabled There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognitio
n improves the
longer the name is. By not using
names such as “Mom”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
You want to skip guidance ―Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
Interior Features
Bluetooth®
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Regarding problems with calls
SymptomCauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after start-
ing a call, the Bluetooth
® unit's
Noise Suppression function requires
time to adapt to the call environ-
ment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve-
hicle and the device The indication method is different
between the vehicle and the device.
―
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not
been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell p
hone for synchro-
nization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is re-
quired.
―
Interior Features
Bluetooth®
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▼HomeLink Wireless Control System
CAUTION
HomeLink has been tested and
complies with FCC and Industry Canada rules. Changes or
modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the device.
NOTE
FCC ID: NZLMOBHL4
CANADA:4112A-MOBHL4
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1- This device may not cause harmful interference, and
2- This device must accept any interference received, including interference that may cause
undesired operation.
▼ Bluetooth® Hands-Free
Ty p e A
U.S.A. and Canada
FCC ID: NT8MBLUEC09 IC:3043A-MBLUEC09
This device complies wi
th Part 15 of the FCC Rules and with RSS -210 of Industry Canada.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Customer Information and Reporting Safety Defects
Declaration of Conformity
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WA R N I N G
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
The term “IC: ” before the radio certification number only sign ifies that Industry Canada
technical specifications were met.
The antenna used for this transmitter must not be co-located or operating in conjunction
with any other anten na or transmitter. End-users and installers must be provided with
installation instructions and transmitter operating conditions for satisfying RF exposure
compliance.
Mazda Bluetooth
® Hands-Free Customer Service
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Brief description: Bluetooth mo dule for Hands-free telephone an d streaming audio
Name and address of the importer: Refer to "MEXICO" (page 8-13) in Importer/
Distributor section.
Brand name of the product: Visteon Corporation.
Model name of the product: MAZ
Names and addresses of where the warranty can be served: Refer to "MEXICO" (page
8-13) in Importer/Distributor section.
Names and addresses of where to acquire spare parts, consumable s and accessories: Refer
to "MEXICO" (page 8-13) in Importer/Distributor section.
Warranty period, items covered by the warranty and its possible limitations or exceptions:
Refer to the Warranty Booklet for detailed warranty information.
Warranty procedure:
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Web: www.mazdamexico.com.mx
Customer Information and Reporting Safety Defects
Declaration of Conformity
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Index
A
Accessory Socket............................ 5-132
Active Driving Display..................... 4-20
Adaptive Front Lighting System
(AFS)................................................. 4-80
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced Key
Advanced keyless entry system..... 3-9
Operational range........................ 3-10
Advanced Key removed from vehicle
warning beep..................................... 7-39
Air Bag Systems............................... 2-44
Air Bag/Front Seat Belt Pretensioner
System Warning Beep....................... 7-38
Ambient Temperature Display.......... 4-17
Antilock Brake System (ABS).......... 4-66
Audio Control Switch
Adjusting the Volume.................. 5-53
Mute switch................................. 5-54
Seek Switch................................. 5-53
Audio System.................................... 5-16 Antenna........................................5-16
Audio Control Switch................. 5-53
Audio set [Type A (non-
touchscreen)]............................... 5-26
Audio set [Type B
(touchscreen)].............................. 5-32
AUX/USB mode..........................5-54
Operating Tips for Audio
System......................................... 5-17
Satellite Radio........ ..................... 5-44
Automatic Transaxle......................... 4-32 Active Adaptive Shift (AAS)...... 4-34
Automatic transaxle controls....... 4-32
Direct mode................................. 4-41
Driving tips..................................4-42
Manual shift mode.......................4-35
Shift-lock system......................... 4-33
Transaxle ranges.......................... 4-33
B
Battery............................................... 6-33
Maintenance.................................6-35
Replacement................................ 6-35
Specifications.................................9-4
Battery runs out.................................7-16 Jump-Starting...............................7-16
Blind Spot Monitoring (BSM).......... 4-84
Canceling operation of Blind Spot
Monitoring (BSM).......................4-89
Blind Spot Monitoring (BSM) Warning
Beep...................................................7-41
Bluetooth®........................................ 5-69 Bluetooth® audio (Type A)....... 5-111
Bluetooth® audio (Type B)....... 5-114
Bluetooth® Hands-Free (Type
A)................................................. 5-94
Bluetooth® Hands-Free (Type
B)............................................... 5-101
Troubleshooting........... .............. 5-125
Body Lubrication.............................. 6-28
Bottle Holder................................... 5-135
Brakes Brakes assist................................ 4-64
Electric parking brake (EPB)...... 4-61
Foot brake....................................4-60
Pad wear indicator....................... 4-63
Parking brake...............................4-61
Warning light............................... 4-63
Break-In Period................................. 3-45
C
Capacities............................................ 9-5
Carbon Monoxide......... .................... 3-27
Cell Phones....................................... 8-20
Center Console................................ 5-136
Child Restraint Categories of child-restraint
systems.........................................2-25
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