
If your phone has a voice assistant feature,you may see a button to access it in themenu. You can also press and hold the voicebutton on the steering wheel to use thisfeature. See Voice Control (page 90).
Making Calls
There are many ways to make calls from theSYNC 3 system, including using voicecommands. See Using Voice Recognition(page 463). You can use the touchscreen toplace calls as well.
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To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 510).
You can select any of the following duringan active phone call:
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Item
Immediately end aphone call. You canalso press and holdthe button on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
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HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly to HEREby going to www.here.com/mapcreator.HERE evaluates all reported map errors andresponds with the result of their investigationby e-mail.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3 AppLinkenabled smartphone apps. When an app isrunning through AppLink, you can controlmain features of the app through voicecommands and steering wheel controls. Thesystem enables voice, steering wheel, andtouch screen control of SYNC 3 AppLinkenabled smartphone apps.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded. Someapps will automatically work with no setup.Some apps will automatically work with nosetup. Other apps will want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Ford is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display 1
Change engine oil and filter. 2
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level - vehicles with dipstick. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
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Scheduled Maintenance

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.Inspect frequently, serviceas requiredReplace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Scheduled Maintenance

3
360 Degree Camera...................................253Advanced Camera Views.................................253Camera Views.....................................................253Front Camera......................................................254Keep Out Zone....................................................254Side Camera........................................................254
4
4WDSee: Four-Wheel Drive.......................................216
A
A/CSee: Climate Control...........................................151
About This Manual............................................7ABSSee: Brakes..........................................................225
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes...............................................................226
Accessories....................................................547Exterior Style........................................................547Interior Style.........................................................547Lifestyle.................................................................547
Peace of Mind......................................................547
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............257
Active Park Assist..........................................241Using Active Park Assist...................................243
Adaptive Headlamps...................................100Speed Dependent Lamps.................................100
Adjusting the Headlamps...........................376Horizontal Aim Adjustment..............................378Vertical Aim Adjustment...................................376
Adjusting the Pedals......................................93Adjusting the Steering Wheel.....................89End of Travel Position..........................................89Memory Feature....................................................89
AFSSee: Adaptive Headlamps................................100
Airbag Disposal................................................61Air ConditioningSee: Climate Control...........................................151
Air FilterSee: Changing the Engine Air Filter...............381
AlarmSee: Anti-Theft Alarm - Vehicles With: Anti-TheftAlarm System....................................................86See: Anti-Theft Alarm - Vehicles With: InteriorSensor.................................................................85
Ambient Lighting...........................................103Adjusting the Brightness...................................103Changing the Color............................................103Switching Ambient Lighting Off.......................103Switching Ambient Lighting On.......................103
Anti-Theft Alarm - Vehicles With: Anti-TheftAlarm System................................................86Arming the Alarm..................................................86Disarming the Alarm............................................86
Anti-Theft Alarm - Vehicles With: InteriorSensor.............................................................85Alarm Settings.......................................................85Alarm System.........................................................85Arming the Alarm..................................................85Ask on Exit..............................................................85Disarming the Alarm............................................86Triggering the Alarm............................................85
Appendices....................................................584Apps.................................................................507.................................................................................507SiriusXM Traffic and Travel Link.....................508
At a Glance........................................................17Audible Warnings and Indicators...............118Headlamps On Warning Chime........................118Key in Ignition Warning Chime..........................118Keyless Warning Alert.........................................118Parking Brake On Warning Chime...................118
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Index

Rear Seats.............................................................178
Heated Steering Wheel................................92Heated Windows and Mirrors....................156Heated Exterior Mirrors.....................................156Heated Rear Window.........................................156Windshield Wiper De-icer.................................156
HeatingSee: Climate Control...........................................151
Hill Descent Control....................................236Principle of Operation.......................................236
Hill Start Assist..............................................228Switching the System On and Off..................229Using Hill Start Assist........................................229
Hints on Controlling the InteriorClimate..........................................................153Defogging the Side Windows in ColdWeather.............................................................154General Hints........................................................153Quickly Cooling the Interior..............................154Quickly Heating the Interior.............................154Recommended Settings for Cooling..............154Recommended Settings for Heating..............154
Hints on Driving With Anti-LockBrakes..........................................................226Home Screen.................................................461Hood LockSee: Opening and Closing the Hood.............361
I
In California (U.S. Only)...............................335Information Display Control..........................91Information Displays......................................119General Information.............................................119
Information Messages..................................124Active Park............................................................125Adaptive Cruise Control....................................125Adaptive Headlamps..........................................126Alarm......................................................................126Automatic Engine Shutdown............................126Battery and Charging System..........................127Blind Spot Information and Cross Traffic AlertSystem...............................................................128Doors and Locks..................................................129Driver Alert............................................................129Drivetrain...............................................................130Four-Wheel Drive..................................................131Fuel.........................................................................132Hill Start Assist.....................................................133Keys and Intelligent Access..............................133Lane Keeping System.........................................134Maintenance.........................................................135MyKey.....................................................................136Off Road.................................................................137Park Aid..................................................................137Park Brake.............................................................138
Power Steering....................................................139Pre-Collision Assist.............................................140Pro Trailer Backup Assist™.................................140Remote Start.........................................................142Seats.......................................................................142Stability Control....................................................142Starting System ...................................................143Tire Pressure Monitoring System....................143Trailer......................................................................144Transmission.........................................................145
Installing Child Restraints..............................21Child Seats..............................................................21Combining Seatbelt and LATCH LowerAnchors for Attaching Child SafetySeats....................................................................29Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster..........................................112Instrument Lighting Dimmer........................98Instrument Panel Overview...........................17Interior Lamps................................................102Front Interior Lamp.............................................102Rear Interior Lamps.............................................103
Interior Mirror..................................................107Auto-Dimming Mirror..........................................107
Introduction.........................................................7
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Index