WARNING: The system will turn offif a malfunction is apparent. Failure to takecare may result in the loss of control ofyour vehicle, serious personal injury ordeath.
The system uses your vehicle's brakes tohold your vehicle at a standstill after you stopyour vehicle and release the brake pedal.For example, Auto Hold can assist you whilestopping at traffic lights or while in trafficjams by holding the brake pressure for youonce you bring your vehicle to a stop.
Make sure you switch the system off beforetowing with your vehicle.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:The system only activates if itrecognizes it is applying enough brakepressure. On a steep hill or slope, make sureyou press the brake pedal sufficiently toactivate the system.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake applies, the red brake lamp appears.This is normal. When you press theaccelerator pedal, the drive away releasefeature releases the parking brake.
Note:Auto Hold works on all road grades.
Press the button to switch the system on andoff. The indicator light illuminates when youswitch the system on.
Note:You can only switch the system on ifyou close the door and fasten your seatbelt.
Note:The system turns off every time youpower down your vehicle.
Note:The system remembers the last settingwhen you start your vehicle.
Note:When in reverse (R), Auto Hold doesnot function.
When the system is off, your vehicle behavesthe same as a vehicle without Auto Hold.
There is an indicator lamp in the instrumentcluster that has two modes, active andunavailable:
The auto hold active indicatorilluminates in the informationdisplay when the system holdsyour vehicle stationary. When in active mode,press the brake pedal and the Auto Holdbutton to switch the system off.
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Four-wheel Drive Vehicles Without 4x4LOW
If your vehicle does not have 4x4 Low, youcannot tow your vehicle with any wheels onthe ground or vehicle damage may occur.You must tow your vehicle with all fourwheels off the ground, for example whenusing a car-hauling trailer.
Four-wheel Drive Vehicles With 4x4 LOW
You can only tow a vehicle with 4X4 LOWwith all wheels on the ground by placing thetransfer case in its neutral position andengaging the four wheel down towingfeature. Perform the steps outlined in thefollowing section after positioning yourvehicle behind the tow vehicle and properlysecuring them together.
Four-wheel-down Towing
Note:If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral.This indicates that your vehicle is safe to towwith all wheels on the ground.
Note:If you do not see the message in theinformation display, you must perform theprocedure again from the beginning.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
1. Start your vehicle.
2. Confirm that your vehicle is in NORMALmode. See Drive Mode Control (page285).
3. Place your vehicle in stay in neutralmode. See Automatic Transmission(page 210).
4. Switch your vehicle off by pressing theengine START/STOP button once. ATransmission Not in Park messageappears in the information display.
5.Place your vehicle in accessory mode bypressing the start button once withoutpressing the brake pedal.
6. Press and hold the brake pedal.
7. Enable neutral tow through theinformation display by selecting Settingsfrom the menu. See General Information(page 119).
8. Then select Advanced Settings.
9. Then select Vehicle.
10. Then select Neutral Tow.
11. Press and hold the OK button until theinformation display states Neutral TowEnabled Leave Transmission inNeutral.
Note:If completed successfully, theinformation display shows Neutral TowEnabled Leave Transmission in Neutral.This indicates that your vehicle is safe to towwith all wheels on the ground.
Note:If you do not see the message in theinformation display, you must perform theprocedure again from the beginning.
Note:You may hear an audible noise as thetransfer case shifts into neutral, this isnormal.
12. Leave the transmission in neutral (N)and switch the ignition off by pressingthe engine START/STOP button oncewithout pressing the brake pedal. Youdo not need to leave your keys in thevehicle. You can lock and unlock yourvehicle as you normally do.
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WARNING: Do not disconnect thebattery during recreational towing. Itprevents the transfer case from shiftingproperly and may cause the vehicle to roll,even if the transmission is in park (P).
WARNING: Shifting the transfer caseto its neutral position for recreationaltowing may cause the vehicle to roll, evenif the transmission is in park (P). It mayinjure the driver and others. Make sure youpress the foot brake and the vehicle is ina secure, safe position when you shift toneutral (N).
Note:Failing to put the transfer case in itsneutral position can damage vehiclecomponents.
Note:You can check four-wheel-downtowing status at any time by opening thedriver's door or turning the ignition to theaccessory or on position. A messageappears in the information display confirmingyour vehicle is in neutral tow.
To exit four-wheel-down towing and returnthe transfer case to its 2H position:
1. With your vehicle still properly securedto the tow vehicle, press the brake pedaland start the engine.
2. Switch your vehicle off by pressing theengine START/STOP button once.
3.Place your vehicle in accessory mode bypressing the start button once withoutpressing the brake pedal.
4. Press the brake pedal.
5.Place the transmission back into park (P).
6. Release the brake pedal.
Note:If completed successfully, theinformation display shows 2H and NeutralTow Disabled.
Note:If the indicator light and message donot display, you must perform the procedureagain from the beginning.
Note:You may hear an audible noise as thetransfer case shifts out of its neutral position,this is normal.
Note:If Shift Delayed Pull Forward displaysin the instrument cluster, transfer case geartooth blockage is present. See theinstructions following this section.
7.Apply the parking brake, then disconnectyour vehicle from the tow vehicle.
8. Release the parking brake, start theengine, and shift the transmission intodrive (D) to make sure the transfer caseis out of the neutral tow position.
9.If the transfer case does not successfullyshift out of neutral (N), set the parkingbrake until you can have your vehicleserviced.
Resolving the Shift Delayed Pull Forwardor To Exit 4x4 LOW Shift to N Message
If the instrument cluster displays thesemessages, perform the following:
1. Press and hold the brake pedal.
2.Put the transmission into neutral (N), thenstart the engine.
3. With the engine running, shift thetransmission into drive (D) and let thevehicle roll forward, up to 3 ft (1 m). Youmay hear an audible noise as the transfercase shifts out of its neutral position. Thisis normal.
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Towing
Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI) groupingicon: You can choose up to threePOI icons to display on the map. Ifthe chosen POIs are located closetogether or are at the same location a box isused to display a single category icon
instead of repeating the same icon, in orderto reduce clutter. When you select the boxon the map, a pop-up appears indicating howmany POIs are in this location. Select the popup to see a list of the available POIs. You canscroll through and select POIs from this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
If you have subscribed to SiriusXM Trafficand Travel Link (where available), traffic flowwill be indicated on the map by green (clear),yellow (slowing), and red (stopped) roadhighlights. Traffic flow is indicated where theinformation is available and varies across theUS.
You can choose to display traffic icons onthe map representing twelve different typesof incidents. See Settings (page 510).
You can set a destination by hovering abovea location and selecting:
Button
Start
Destination Mode
To set a destination, press:
DescriptionMenu Item
Destination
Enter a navigation destination in any of the following formats:
Street AddressSearch
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SYNC™ 3E251780 E251779 E207754
AppLink Issues
Possible solution(s)Possible cause(s)Issue
Make sure you have a compatible smartphone; an Android with OS2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher.Additionally, make sure you pair and connect your phone to SYNC 3in order to find AppLink-capable apps on your device. iPhone usersmust also connect to a USB port with an Apple USB cable.
You did not connect an Applink Compat-ible phone to SYNC 3.
AppLink Mobile Applica-tions: When I select "FindMobile Apps," SYNC 3does not find any applica-tions.
Make sure you have downloaded and installed the latest version ofthe app from your phone's app store. Make sure the app is runningon your phone. Some apps require you to register or login to the appon the phone before using them with AppLink. Also, some may havea "Ford SYNC" setting, so check the app's settings menu on the phone.
AppLink-enabled apps are not installedand running on your mobile device.
My phone is connected,but I still cannot find anyapps.
Closing and restarting apps may help SYNC 3 find the application ifyou cannot discover it inside the vehicle. On an Android device, ifapps have an 'Exit' or 'Quit' option, then select it and restart the app.If the app does not have that option, select the phone's settings menuand select 'Apps', then find the particular app and choose 'Force stop.'Do not forget to restart the app afterward, then select "Find MobileApps" on SYNC 3.
Sometimes apps do not properly closeand re-open their connection to SYNC 3,over ignition cycles, for example.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
On an iPhone with iOS7+, to force close an app, double tap the homebutton then swipe up on the app to close it. Tap the home buttonagain, then select the app again to restart it. After a few seconds, theapp should then appear in SYNC 3's Mobile App's Menu.
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