GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resale value.There is a large network of authorizeddealers that are there to help you with theirprofessional servicing expertise. We believethat their specially trained technicians arebest qualified to service your vehicle properlyand expertly. They are supported by a widerange of highly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out which partsand services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with the enginerunning in an enclosed space, unless youare sure you have enough ventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) away fromthe battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift thetransmission to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
1. Set the parking brake and shift thetransmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood releasehandle located under the left-hand sideof the instrument panel.
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MaintenanceE250815
•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
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Vehicle Care
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents whencleaning the steering wheel or instrumentpanel to avoid contamination of the airbagsystem.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page388).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
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Vehicle Care
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is locatedon the left-hand side of the instrument panel.
Please note that in the graphic, XXXX isrepresentative of your vehicle identificationnumber.
The Vehicle Identification Number containsthe following information:
World manufacturer identifierA
Brake system, Gross VehicleWeight Rating, Restraint Devicesand their locations
B
Make, vehicle line, series, bodytypeC
Engine typeD
Check digitE
Model yearF
Assembly plantG
Production sequence numberH
VEHICLE CERTIFICATION LABEL
The National Highway Traffic SafetyAdministration Regulations require that aSafety Compliance Certification Label beaffixed to a vehicle and prescribe where theSafety Compliance Certification Label maybe located. The Safety ComplianceCertification Label shall be affixed to eitherthe door hinge pillar, the door latch post, orthe edge of the door near the door latch,next to the driver's seating position.
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Capacities and SpecificationsE142476 E142477 E167469
The selection menu expands and differentoptions appear.
•Press the up and down arrows to scrollthrough the modes.
•Press the right arrow to enter the mode,use the left arrow to exit the mode.
•Press the up and down arrows to makeadjustments within the chosen mode.
•Press OK to confirm your selection.
Note:If your vehicle is not equipped withnavigation, compass appears in the displayinstead of navigation. If you press the rightarrow to go into the compass menu, you cansee the compass graphic. The compassdisplays the direction in which the vehicle istraveling, not true direction (for example, ifthe vehicle is traveling west, the middle ofthe compass graphic displays west; northdisplays to the left of west though its truedirection is to the right of west).
Using the Steering Wheel Controls
Depending on your vehicle and optionpackage, you can use different controls onyour steering wheel to interact with thetouchscreen system in different ways.
VOL: Control the volume of audio output.
Mute: Mute the audio output.
Voice: Press to start a voice session. Pressagain to stop the voice prompt andimmediately begin speaking. Press and holdto end a voice session.
SEEK NEXT:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
SEEK PREVIOUS:
•While in radio mode, press to seekbetween memory presets.
•While in USB, Bluetooth Audio or CDmode, press to seek between songs orpress and hold to fast seek.
PHONE ACCEPT: Press to answer a call orswitch between calls.
PHONE REJECT: Press to end a call or rejectan incoming call.
Note:On some models, SEEK NEXT may becombined with PHONE REJECT and SEEKPREVIOUS may be combined with PHONEACCEPT.
M: Touch the control repeatedly to switchbetween media sources (modes).
See Steering Wheel (page 89).
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your instrument panel:
•Power: Switch the audio system on andoff.
•VOL: Control the volume of playingaudio.
•Seek and Tune: Use as you normallywould in audio modes.
•Eject: Eject a CD from the audio system.
•REAR LOCK: Press to lock or unlock therear passenger audio controls.
•SOURCE or MEDIA: Press repeatedly toadvance through available media modes.
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SYNC™ 3
USB Ports
The USB ports are in the center console orbehind a small access door in the instrumentpanel.
This feature allows you to plug in USB mediadevices, memory sticks, flash drives or thumbdrives, and charge devices if they supportthis feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certain audioapps such as Pandora or iHeartRadio througha USB or Bluetooth enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 507).
Supported Media Players, Formats andMetadata Information
The system is capable of hosting nearly anydigital media player, including iPod, iPhone,and most USB drives.
Supported audio formats include MP3, WMA,WAV, AAC, and FLAC.
Supported audio file extensions include MP3,WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in the mediafiles, provide information about the file.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000songs per USB device, for up to 10 devices.
PHONE
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
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SYNC™ 3E211463
Location of the Spare Tire and Tools.............415Tire Change Procedure.....................................416
Changing the 12V Battery..........................373Battery Management System..........................375
Changing the Engine Air Filter...................381Changing the Wiper Blades.......................376Checking MyKey System Status.................70MyKey Distance.....................................................70Number of Admin Keys.......................................70Number of MyKeys...............................................70
Checking the Wiper Blades.......................375Childminder Mirror........................................108Child Restraint and SeatbeltMaintenance..................................................49Child Restraint Positioning............................37Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................39Left-Hand Side.......................................................39Right-Hand Side....................................................39
Cleaning Leather Seats..............................388Cleaning Products........................................382Materials...............................................................382
Cleaning the Engine....................................385Cleaning the Exterior...................................383Cleaning the Headlamps..................................383Exterior Chrome Parts.......................................384Exterior Plastic Parts..........................................384
Stripes or Graphics.............................................384Underbody...........................................................384Under Hood.........................................................384
Cleaning the Instrument Panel andInstrument Cluster Lens...........................388Cleaning the Interior....................................386Cleaning Black Label or PresidentialInterior..............................................................386
Cleaning the Wheels...................................389Cleaning the Windows and WiperBlades...........................................................385Clearing All MyKeys.......................................70Climate Control...............................................151Climate Controlled Seats............................179Ventilated Seats...................................................179
Coolant CheckSee: Engine Coolant Check............................366
Crash Sensors and Airbag Indicator.........60Creating a MyKey...........................................69Programming and Changing ConfigurableSettings...............................................................69
Cross Traffic Alert.........................................276Blocked Sensors.................................................279Switching the System Off and On..................279System Errors......................................................279System Lights, Messages and AudibleAlerts.................................................................279System Limitations.............................................279
Using the Cross Traffic Alert System.............276
Cruise Control.................................................90Principle of Operation.......................................256Type One................................................................90Type Two..................................................................91
Cruise controlSee: Using Cruise Control...............................256
Customer Assistance...................................334
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
Daytime Running Lamps...............................98Type One - Conventional(Non-Configurable)..........................................98Type Two - Configurable....................................99
Direction Indicators.......................................101Lane Change.........................................................101
Doors and Locks.............................................72Drive Mode Control.....................................285Lincoln Drive Modes..........................................285
Driver Alert.....................................................265Using Driver Alert...............................................266
Driver and Passenger Airbags....................53Children and Airbags...........................................54
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Index
Rear Seats.............................................................178
Heated Steering Wheel................................92Heated Windows and Mirrors....................156Heated Exterior Mirrors.....................................156Heated Rear Window.........................................156Windshield Wiper De-icer.................................156
HeatingSee: Climate Control...........................................151
Hill Descent Control....................................236Principle of Operation.......................................236
Hill Start Assist..............................................228Switching the System On and Off..................229Using Hill Start Assist........................................229
Hints on Controlling the InteriorClimate..........................................................153Defogging the Side Windows in ColdWeather.............................................................154General Hints........................................................153Quickly Cooling the Interior..............................154Quickly Heating the Interior.............................154Recommended Settings for Cooling..............154Recommended Settings for Heating..............154
Hints on Driving With Anti-LockBrakes..........................................................226Home Screen.................................................461Hood LockSee: Opening and Closing the Hood.............361
I
In California (U.S. Only)...............................335Information Display Control..........................91Information Displays......................................119General Information.............................................119
Information Messages..................................124Active Park............................................................125Adaptive Cruise Control....................................125Adaptive Headlamps..........................................126Alarm......................................................................126Automatic Engine Shutdown............................126Battery and Charging System..........................127Blind Spot Information and Cross Traffic AlertSystem...............................................................128Doors and Locks..................................................129Driver Alert............................................................129Drivetrain...............................................................130Four-Wheel Drive..................................................131Fuel.........................................................................132Hill Start Assist.....................................................133Keys and Intelligent Access..............................133Lane Keeping System.........................................134Maintenance.........................................................135MyKey.....................................................................136Off Road.................................................................137Park Aid..................................................................137Park Brake.............................................................138
Power Steering....................................................139Pre-Collision Assist.............................................140Pro Trailer Backup Assist™.................................140Remote Start.........................................................142Seats.......................................................................142Stability Control....................................................142Starting System ...................................................143Tire Pressure Monitoring System....................143Trailer......................................................................144Transmission.........................................................145
Installing Child Restraints..............................21Child Seats..............................................................21Combining Seatbelt and LATCH LowerAnchors for Attaching Child SafetySeats....................................................................29Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster..........................................112Instrument Lighting Dimmer........................98Instrument Panel Overview...........................17Interior Lamps................................................102Front Interior Lamp.............................................102Rear Interior Lamps.............................................103
Interior Mirror..................................................107Auto-Dimming Mirror..........................................107
Introduction.........................................................7
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Index