Page 435 of 595

SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keepluggage and other materials as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense treefoliage and thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake aweaker one and the audio system may mute.Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute.Satellite radio signal interference
Troubleshooting tips
ActionCauseMessage
No action required. This message should disap-pear shortly.Radio requires more than two seconds to produceaudio for the selected channel.Acquiring Signal
If this message does not clear shortly, or with anignition key cycle, your receiver may have a fault.See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.The channel is no longer available.Invalid Channel
432
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
Page 436 of 595

Troubleshooting tips
ActionCauseMessage
Contact SiriusXM at 1-888-539-7474 to subscribeto the channel, or tune to another channel.Your subscription does not include this channel.Unsubscribed Channel
The signal is blocked. When you move into anopen area, the signal should return.The signal is lost from the SiriusXM satellite orSiriusXM tower to your vehicle antenna.Satellite acquiring signal…
No action required. The process may take up tothree minutes.Update of channel programming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.Your satellite service is no longer available.Questions? Call 1-888-539-7474
Use the channel guide to turn off the Lock or Skipfunction on that station.All the channels in the selected category are eitherskipped or locked.None found. Check channel guide.
No action required.SiriusXM has updated the channels available foryour vehicle.SIRIUS Subscription updated
HD Radio™ Information (If Available)
Note: This feature may not be available inall markets.
To activate HD radio, please see the RadioSettings in the Settings Chapter. SeeSettings (page 466).
Note:HD Radio broadcasts are not availablein all markets.
433
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3
Page 544 of 595

ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mountequipment on or near the airbag cover,on the side of the seatbacks (of the frontseats), or in front seat areas that may comeinto contact with a deploying airbag. Failureto follow these instructions may increase therisk of personal injury in the event of a crash.
WARNINGS
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 4 in (10 cm) from any electronicmodules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in the followingtable. We do not provide special provisionsor conditions for installations or use.
541
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Appendices
Page 548 of 595
Antenna PositionsMaximum output power Watt (Peak RMS)Frequency Band MHz
2, 350142-176
2, 350380-512
2, 310806-870
Note:After the installation of radio frequencytransmitters, check for disturbances fromand to all electrical equipment in yourvehicle, both in the standby and transmitmodes.
Check all electrical equipment:
•With the ignition ON.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fields generatedinside your vehicle cabin by the transmitterinstalled do not exceed applicable humanexposure requirements.
545
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Appendices
Page 577 of 595

Gracenote uses a unique identifier to trackqueries for statistical purposes. The purposeof a randomly assigned numeric identifier isto allow Gracenote to count queries withoutknowing anything about who you are. Formore information, see the web page atwww.gracenote.com for the GracenotePrivacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSED TOYOU "AS IS". NEITHER GRACENOTE MAKESANY REPRESENTATIONS OR WARRANTIES,EXPRESS OR IMPLIED, REGARDING THEACCURACY OF ANY GRACENOTE DATAFROM THE GRACENOTE SERVERS ORGRACENOTE CONTENT. GRACENOTECOLLECTIVELY AND SEPARATELY RESERVETHE RIGHT TO DELETE DATA AND/ORCONTENT FROM THE COMPANIES'RESPECTIVE SERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATA CATEGORIESFOR ANY CAUSE THAT GRACENOTEDEEMS SUFFICIENT. NO WARRANTY ISMADE THAT EITHER GRACENOTECONTENT OR THE GRACENOTE SOFTWAREOR GRACENOTE SERVERS ARE
ERROR-FREE OR THAT THE FUNCTIONINGOF THE GRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREE TODISCONTINUE ITS ONLINE SERVICES ATANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO, IMPLIEDWARRANTIES OF MERCHANTABILITY,FITNESS FOR A PARTICULAR PURPOSE,TITLE, AND NON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITS ORLOST REVENUES FOR ANY REASONWHATSOEVER. © Gracenote 2007.
Radio Frequency Statement
FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of the FCCRules and with RSS-210 of Industry Canada.Operation is subject to the following twoconditions:
(1) This device may not cause harmfulinterference, and
(2) this device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING
Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The antenna used for this transmitter mustnot be co-located or operating in conjunctionwith any other antenna or transmitter.
574
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Appendices