1. Pull the wiper blade and arm away fromthe glass. Press the locking buttonstogether.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properlyaimed at the assembly plant. If your vehiclehas been in an accident, the alignment ofyour headlamps should be checked by yourauthorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment Procedure
1.Park the vehicle directly in front of a wallor screen on a level surface,approximately 25 ft (7.6 m) away.
2.Measure the height of the headlamp bulbcenter from the ground and mark an 8 ft(2.4 m) horizontal reference line on thevertical wall or screen at this height.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
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MaintenanceE142592 E142465
Automatic Transmission Fluid Check.......3146F35/HF35 transmission...................................3146F50/6F55 Transmission..................................315
Autowipers.......................................................85Autowipers Settings.............................................86Low Temperature Wipe Inhibit..........................86
Auxiliary Power Points.................................160110 Volt AC Power Point....................................16012 Volt DC Power Point......................................160Locations...............................................................160
AWDSee: All-Wheel Drive...........................................186
B
BatterySee: Changing the 12V Battery........................319
Blind Spot Information System.................238Switching the System Off and On..................239System Errors......................................................239Using the Blind Spot InformationSystem..............................................................238
Body Styling Kits...........................................335Bonnet LockSee: Opening and Closing the Hood............302
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.........................................318
Brakes..............................................................195General Information............................................195
Breaking-In.....................................................263Bulb Specification Chart.............................323
C
Cabin Air Filter................................................141California Proposition 65...............................12Capacities and Specifications - 2.0L.......380Alternative Engine Oil for Extremely ColdClimates............................................................385Specifications.......................................................381
Capacities and Specifications - 3.0L.......387Alternative Engine Oil for Extremely ColdClimates...........................................................392Specifications......................................................388
Capacities and Specifications...................373Car WashSee: Cleaning the Exterior...............................327
Catalytic Converter........................................177On-Board Diagnostics (OBD-II)........................178Readiness for Inspection and Maintenance(I/M) Testing......................................................179
Center Console.............................................162Rear Seat Armrest...............................................162
Changing a Bulb...........................................323Replacing Bulbs..................................................323
Changing a Fuse..........................................299Fuses.....................................................................299
Changing a Road Wheel.............................363Changing a Road Wheel Procedure..............365Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................364Stowing the Flat Tire Using the RetainerStrap..................................................................369Stowing the Flat Tire Without the RetainerStrap..................................................................369
Changing the 12V Battery...........................319Changing the Engine Air Filter.................325Changing the Wiper Blades.......................321Checking MyKey System Status.................66MyKey Distance....................................................66Number of Admin Keys.......................................66Number of MyKeys...............................................66
Checking the Wiper Blades........................321Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................34Left-Hand Side.......................................................35Right-Hand Side....................................................35
Cleaning Leather Seats..............................332
582
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Index
Fuel Filter.........................................................3192.0L Engines and 3.0L Engines withFWD....................................................................3193.0L Engines with AWD.....................................319
Fuel Quality.....................................................168Choosing the Right Fuel....................................168
Fuel Shutoff....................................................267Fuses...............................................................282Fuse Specification Chart............................282Passenger Compartment Fuse Panel...........294Power Distribution Box.....................................282
G
Garage Door OpenerSee: Universal Garage Door Opener.............155
Gauges.............................................................104Engine Coolant Temperature Gauge.............106Fuel Gauge...........................................................105Information Display.............................................105
GearboxSee: Transmission...............................................180
General Information on RadioFrequencies...................................................57Intelligent Access..................................................57
General Maintenance Information...........509Multi-Point Inspection.........................................512Owner Checks and Services............................510
Protecting Your Investment.............................509Why Maintain Your Vehicle?............................509Why Maintain Your Vehicle at YourDealership?.....................................................509
Getting Assistance Outside the U.S. andCanada.........................................................278Getting the Services You Need................274Away From Home...............................................274
Global Opening and Closing.......................97Closing the Windows...........................................97Opening the Windows.........................................97
H
Hazard Flashers............................................267Headlamp AdjustingSee: Adjusting the Headlamps.......................322
Headlamp Exit Delay.....................................90HeadrestSee: Head Restraints..........................................143
Head Restraints.............................................143Adjusting the Head Restraint...........................144Tilting Head Restraints ......................................145
Heated Seats...................................................151Front Seats.............................................................151Rear Seats.............................................................152
Heated Windows and Mirrors....................140Heated Exterior Mirrors.....................................140
Heated Rear Window.........................................140Windshield Wiper De-icer..................................141
HeatingSee: Climate Control...........................................137
Hints on Controlling the InteriorClimate..........................................................139Defogging the Side Windows in ColdWeather.............................................................140General Hints........................................................139Quickly Cooling the Interior..............................140Quickly Heating the Interior.............................140Recommended Settings for Cooling..............140Recommended Settings for Heating..............140
Hints on Driving With Anti-LockBrakes...........................................................196Home Screen.................................................415Hood LockSee: Opening and Closing the Hood............302
I
In California (U.S. Only)...............................275Information Display Control.........................84Information Displays.......................................111General Information..............................................111
Information Messages...................................117Active Park.............................................................117Adaptive Cruise Control.....................................118
585
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index
Vehicle Loading - with and without aTrailer.................................................................251
Locking and Unlocking.................................68Activating Intelligent Access.............................69Autolock...................................................................71Battery Saver..........................................................72Illuminated Entry.....................................................71Illuminated Exit........................................................71Locking and Unlocking the Doors with theKey Blade...........................................................70Luggage Compartment.......................................72Power Door Locks................................................68Remote Control.....................................................68Smart Unlocks for Intelligent AccessKeys.....................................................................70
Lug NutsSee: Changing a Road Wheel.........................363
M
Maintenance..................................................302General Information...........................................302
Memory Function..........................................149Easy Entry and Exit Feature.............................150Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob......150Saving a PreSet Position...................................149
Message CenterSee: Information Displays...................................111
MirrorsSee: Heated Windows and Mirrors.................140See: Windows and Mirrors.................................96
Mobile Communications Equipment...........14Moonroof..........................................................101Bounce-Back........................................................103Opening and Closing the Moonroof..............102
Motorcraft Parts - 2.0L.................................375Motorcraft Parts - 3.0L.................................377MyKey Troubleshooting................................66MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................452cityseeker..............................................................461Destination Mode...............................................453Map Mode............................................................452Navigation Map Updates.................................462Navigation Menu................................................458SiriusXM Traffic and Travel Link.....................462SYNC AppLink......................................................461Waypoints.............................................................460
Normal Scheduled Maintenance..............513Intelligent Oil-Life Monitor™...............................513
Maintenance Intervals........................................515
O
Oil Change Indicator Reset.......................309Oil CheckSee: Engine Oil Check......................................308
Opening and Closing the Hood...............302Ordering Additional Owner'sLiterature.....................................................280Obtaining a French Owner’s Manual............280
Overhead Console.......................................162
P
Parking Aids..................................................206Principle of Operation.......................................206
Passive Anti-Theft System............................78SecuriLock..............................................................78
PATSSee: Passive Anti-Theft System.........................78
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................444During a Phone Call...........................................449Making Calls........................................................448
587
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)..........................276Tire Care.........................................................343Glossary of Tire Terminology..........................345Information About Uniform Tire QualityGrading.............................................................344Information Contained on the TireSidewall............................................................346Temperature A B C.............................................345Traction AA A B C...............................................344Treadwear.............................................................344
Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit....................336
Tire Pressure Monitoring System.............359Changing Tires With a Tire PressureMonitoring System........................................360Understanding Your Tire Pressure MonitoringSystem .............................................................360
Tire Repair KitSee: Tire Sealant and Inflator Kit....................336
Tire Sealant and Inflator Kit.......................336First Stage: Reinflating the Tire with SealingCompound and Air........................................338General Information...........................................336Second Stage: Checking Tire Pressure.........341Tips for Use of the Kit........................................337What to do after the Tire has beenSealed................................................................341
What to do when a Tire Is Punctured............338
TiresSee: Wheels and Tires......................................336
Towing a Trailer............................................256Load Placement..................................................256
Towing Points................................................272Installing the Recovery Hook..........................272Recovery Hook Location..................................272
Towing the Vehicle on Four Wheels........261Emergency Towing.............................................261Recreational Towing...........................................261
Towing.............................................................256Traction Control.............................................201Principle of Operation........................................201
Transmission Code Designation...............379Transmission...................................................180Transporting the Vehicle.............................271Type Approvals.............................................577RF Certification Logos for Tire PressureMonitoring Sensor(s).....................................577
U
Under Hood Overview - 2.0L....................304Under Hood Overview - 3.0L....................306Universal Garage Door Opener................155HomeLink Wireless Control System...............155
USB Port..........................................................397
Using Adaptive Cruise Control.................223Automatic Cancellation....................................226Blocked Sensor..................................................228Canceling the Set Speed.................................226Changing the Set Speed..................................226Detection Issues.................................................227Following a Vehicle............................................224Following a Vehicle to a CompleteStop...................................................................225Hilly Condition Usage........................................227Overriding the Set Speed................................226Park Brake Application......................................227Resuming the Set Speed.................................226Setting the Adaptive Cruise Speed...............224Setting the Adaptive Cruise Speed When YourVehicle is Stationary......................................224Setting the Gap Distance.................................225Switching Adaptive Cruise Control Off.........227Switching Adaptive Cruise Control On.........223Switching to Normal Cruise Control..............230System Not Available........................................228
Using All-Wheel Drive..................................186Driving In Special Conditions With All-WheelDrive (AWD)......................................................188Operating AWD Vehicles With Spare orMismatched Tires...........................................188
Using Cruise Control...................................222Switching Cruise Control Off...........................223
590
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Index