SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3000 miles(4800 kilometers) of the message appearingin the information display prompting you tochange your oil.
•Example 1: The message comes on at28751 miles (46270 kilometers). Performthe 30000-mile (48000 kilometer)automatic transmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30000 miles(48000 kilometers) (for example, theIntelligent Oil-Life Monitor was reset at25000 miles [40000 kilometers]).Perform the engine air filter replacement.
517
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Perform multi-point inspection.
Change automatic transmission fluid.Every 30000 miles (48000km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 308).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Rear Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle(AWD only) in your vehicle does not requireany normal scheduled maintenance unlessthe unit shows signs of leakage. Contact anauthorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3000 miles(5000 kilometers).
If the available API SM or SN oils are notavailable, then the oil change interval is 1800miles (3000 kilometers).
520
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance
Vehicle Loading - with and without aTrailer.................................................................251
Locking and Unlocking.................................68Activating Intelligent Access.............................69Autolock...................................................................71Battery Saver..........................................................72Illuminated Entry.....................................................71Illuminated Exit........................................................71Locking and Unlocking the Doors with theKey Blade...........................................................70Luggage Compartment.......................................72Power Door Locks................................................68Remote Control.....................................................68Smart Unlocks for Intelligent AccessKeys.....................................................................70
Lug NutsSee: Changing a Road Wheel.........................363
M
Maintenance..................................................302General Information...........................................302
Memory Function..........................................149Easy Entry and Exit Feature.............................150Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob......150Saving a PreSet Position...................................149
Message CenterSee: Information Displays...................................111
MirrorsSee: Heated Windows and Mirrors.................140See: Windows and Mirrors.................................96
Mobile Communications Equipment...........14Moonroof..........................................................101Bounce-Back........................................................103Opening and Closing the Moonroof..............102
Motorcraft Parts - 2.0L.................................375Motorcraft Parts - 3.0L.................................377MyKey Troubleshooting................................66MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................452cityseeker..............................................................461Destination Mode...............................................453Map Mode............................................................452Navigation Map Updates.................................462Navigation Menu................................................458SiriusXM Traffic and Travel Link.....................462SYNC AppLink......................................................461Waypoints.............................................................460
Normal Scheduled Maintenance..............513Intelligent Oil-Life Monitor™...............................513
Maintenance Intervals........................................515
O
Oil Change Indicator Reset.......................309Oil CheckSee: Engine Oil Check......................................308
Opening and Closing the Hood...............302Ordering Additional Owner'sLiterature.....................................................280Obtaining a French Owner’s Manual............280
Overhead Console.......................................162
P
Parking Aids..................................................206Principle of Operation.......................................206
Passive Anti-Theft System............................78SecuriLock..............................................................78
PATSSee: Passive Anti-Theft System.........................78
Perchlorate........................................................12Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone..............................................................444During a Phone Call...........................................449Making Calls........................................................448
587
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index
Pairing Your Cell Phone for the FirstTime...................................................................444Phone Menu........................................................445Receiving Calls....................................................449Smartphone Connectivity..................................451Text Messaging...................................................450
Post-Crash Alert System..............................271Power Decklid..................................................72Obstacle Detection...............................................74Opening and Closing the Power Decklid.......73Resetting the Power Decklid..............................74
Power Door LocksSee: Locking and Unlocking..............................68
Power Seats....................................................145Four-Way Power Lumbar...................................147Multi-Contour Front Seats With Active Motion.............................................................................147Power Lumbar......................................................147
Power Windows..............................................96Accessory Delay...................................................97Bounce-Back..........................................................96One-Touch Down..................................................96One-Touch Up.......................................................96Window Lock..........................................................97
Pre-Collision Assist......................................245Using the Pre-Collision Assist System..........245
Protecting the Environment..........................16
R
Rear Parking Aid...........................................206Obstacle Distance Indicator............................207
Rear Seat Armrest.........................................154Armrest pass-through........................................154
Rear Seats.......................................................150Rear View Camera........................................219Using the Rear View Camera System............219
Rear View CameraSee: Rear View Camera.....................................219
Recommended Towing Weights...............257Refueling...........................................................171Fuel Filler Door Manual Override Lever........173System Warnings.................................................173
Remote Control...............................................58Car Finder...............................................................60Intelligent Access Key.........................................58Remote Start..........................................................60Replacing the Battery..........................................58Sounding the Panic Alarm..................................60
Remote Start....................................................141Automatic Settings...............................................141
Repairing Minor Paint Damage.................332Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13
Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl.............................................................61Reporting Safety Defects (CanadaOnly)...............................................................281Reporting Safety Defects (U.S. Only)......280Roadside Assistance...................................266Vehicles Sold in Canada: Getting RoadsideAssistance........................................................267Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................267Vehicles Sold in Canada: Using RoadsideAssistance........................................................267Vehicles Sold in the United States: GettingRoadside Assistance....................................266Vehicles Sold in the United States: UsingRoadside Assistance....................................266
Roadside Emergencies...............................266Running-InSee: Breaking-In.................................................263
Running Out of Fuel.....................................169Adding Fuel From a Portable FuelContainer..........................................................170Filling a Portable Fuel Container.....................170
S
Safety Canopy™...............................................53
588
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Index