2018 LINCOLN MKZ CD player

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.
Bluetooth audio does notstream.The device is not connected.
Try switching your device off, resetting it or removing the battery, thenreconnect it to SYNC 3.The device is in a bad state.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 427).The file format is not supported by SYNC3.
Update media index. See Settings (page 466).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.When I connect my device,I sometimes do not hearany sound.
To listen to Apple devices through USB, select AirPlay from the devicesControl Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlayfrom the devices Control Center, then select SYNC.
Connect a compatible device or media player.The device or media player is incompat-ible.
SYNC 3 does not displaythe song information,repeat, or shuffle buttons.
Wi-Fi Issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t use the default name unlessit contains a unique identifier, such as part of the MAC address.Multiple Access points within range withthe same SSID.
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
SYNC™ 3

Electromagnetic Compatibility...................541Emission Law..................................................176Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............177Tampering With a Noise Control System......176
End User License Agreement...................546VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................546
Engine Block Heater....................................166Using the Engine Block Heater.......................167
Engine Coolant Check.................................310Adding Coolant.....................................................311Engine Coolant TemperatureManagement....................................................313Fail-Safe Cooling.................................................312Recycled Coolant................................................312Severe Climates...................................................312
Engine Emission Control.............................176Engine ImmobilizerSee: Passive Anti-Theft System.........................78
Engine Oil Check.........................................308Adding Engine Oil..............................................309
Engine Oil Dipstick - 2.0L...........................308Engine Oil Dipstick - 3.0L...........................308Engine Specifications - 2.0L......................373Drivebelt Routing................................................374
Engine Specifications - 3.0L......................374Drivebelt Routing................................................375
Entertainment................................................427AM/FM Radio.......................................................429Apps.......................................................................440Bluetooth Stereo or USB..................................438CD (If equipped)..................................................437HD Radio™ Information (If Available)..............433SiriusXM® Satellite Radio (If Activated).........429Sources.................................................................428Supported Media Players, Formats andMetadata Information...................................440USB Ports.............................................................440
Environment......................................................16EPBSee: Electric Parking Brake..............................196
Essential Towing Checks...........................259Before Towing a Trailer.....................................260Hitches..................................................................259Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................260Safety Chains......................................................259Trailer Brakes......................................................259Trailer Lamps.......................................................259When Towing a Trailer......................................260
Event Data RecordingSee: Data Recording..............................................9
Export Unique Options...................................14Exterior Mirrors................................................97Auto-Dimming Feature........................................99
Auto-Folding Mirrors............................................98Blind Spot Monitor..............................................100Fold-Away Exterior Mirrors.................................98Heated Exterior Mirrors.......................................99Integrated Blind Spot Mirrors............................99Lincoln Welcome Mat..........................................99Memory Mirrors.....................................................99Power Exterior Mirrors.........................................97Signal Indicator Mirrors.......................................99
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................38Using Seatbelts During Pregnancy..................37
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................336
Floor Mats......................................................264Front Parking Aid..........................................207Obstacle Distance Indicator............................208
Front Passenger Sensing System..............50Fuel and Refueling........................................168Fuel Consumption.........................................174Calculating Fuel Economy.................................174Filling the Fuel Tank............................................174
Fuel Filler Funnel Location.........................169
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Index

Safety Precautions........................................168Scheduled Maintenance Record...............521Scheduled Maintenance............................509Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................42Belt-Minder™...........................................................42
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime...............................................................41Conditions of operation......................................42
Seats.................................................................143Security..............................................................78Settings...........................................................466911 Assist...............................................................474Ambient Lighting................................................483Bluetooth..............................................................469Clock......................................................................469Display...................................................................485General.................................................................480Media Player........................................................467Mobile Apps.........................................................479Navigation............................................................476Phone....................................................................470Radio......................................................................475SiriusXM................................................................476Sound....................................................................466
Valet Mode...........................................................486Vehicle...................................................................483Voice Control.......................................................485Wi-Fi & Hotspot....................................................481
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................143Snow ChainsSee: Using Snow Chains..................................358
Spare WheelSee: Changing a Road Wheel.........................363
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................517Exceptions............................................................520
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Gasoline Engine.........................164Automatic Engine Shutdown............................165Failure to Start......................................................165Fast Restart...........................................................164
Guarding Against Exhaust Fumes..................166Important Ventilating Information...................166Stopping the Engine When Your Vehicle isMoving...............................................................166Stopping the Engine When Your Vehicle isStationary..........................................................166
Starting and Stopping the Engine.............163General Information............................................163
Steering...........................................................244Electric Power Steering....................................244
Steering Wheel.................................................81Storage Compartments...............................162SunroofSee: Moonroof......................................................101
Sun Shades......................................................101Sun Visors........................................................101Illuminated Vanity Mirror....................................101
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3..........................................................398General Information...........................................398
SYNC™ 3 Troubleshooting..........................486
T
Technical SpecificationsSee: Capacities and Specifications................373
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Index