2018 LINCOLN MKZ light

Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
SYNC 3 is not able todownload my phonebook.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
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SYNC™ 3

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
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Scheduled Maintenance

SUNA Products and/or Services are intendedas an aid to personal motoring and travelplanning, and do not provide comprehensiveor accurate information on all occasions. Onoccasions, you may experience additionaldelay as a result of using SUNA Productsand/or Services. You acknowledge that it isnot intended, or suitable, for use inapplications where time of arrival or drivingdirections may impact the safety of the publicor yourself.
4. Use of SUNA Products and Serviceswhile driving
You, and other authorised drivers of thevehicle in which SUNA Products and/orServices are available or installed and active,remain at all times responsible for observingall relevant laws and codes of safe driving.In particular, you agree to only activelyoperate SUNA Products and/or Serviceswhen the Vehicle is at a complete stop andit is safe to do so.
5. Service Continuity and Reception of theSUNA Traffic Channel
We will use reasonable endeavours toprovide the SUNA Traffic Channel 24 hoursa day, 365 days a year. The SUNA TrafficChannel may occasionally be unavailable fortechnical reasons or for plannedmaintenance. We will try to performmaintenance at times when congestion islight. We reserve the right to withdraw SUNAProducts and/or Services at any time.
Also, we cannot assure the uninterruptedreception of the SUNA Traffic ChannelRDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or themanufacturer of your device (the“Suppliers”)) shall be liable to you or to anythird party for any damages either direct,indirect, incidental, consequential orotherwise arising out of the use of or inabilityto use SUNA Products and/or Services evenif Intelematics or a Supplier has been advisedof the possibility of such damages. You alsoacknowledge that the neither Intelematicsnor any Supplier guarantees nor make anywarranties that relate to the availability,accuracy or completeness of SUNA Products
and/or Services, and to the extent which itis lawful to do so, both Intelematics and eachSupplier excludes any warranties whichmight otherwise be implied by any State orFederal legislation in relation to SUNAProducts and/or Services.
7. Please Note
Great care has been taken in preparing thismanual. Constant product development maymean that some information is not entirelyup-to-date. The information in this documentis subject to change without notice.
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
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Appendices

A
A/CSee: Climate Control...........................................137
About This Manual............................................7ABSSee: Brakes...........................................................195
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................196
Accessories...................................................504Exterior Style.......................................................504Interior Style........................................................504Lifestyle.................................................................504Peace of Mind.....................................................504
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control.............223
Active Park Assist..........................................210Deactivating the Active Park AssistFeature..............................................................216Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................210Troubleshooting the System.............................217
Adaptive Headlamps.....................................92Adjusting the Headlamps..........................322Horizontal Aim Adjustment..............................323
Vertical Aim Adjustment...................................322
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn............................................................81Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................81End of Travel Position..........................................82
AFSSee: Adaptive Headlamps..................................92
Airbag Disposal...............................................56Air ConditioningSee: Climate Control...........................................137
Air FilterSee: Changing the Engine Air Filter..............325
AlarmSee: Anti-Theft Alarm...........................................79
All-Wheel Drive..............................................186Ambient Lighting............................................95Anti-Theft Alarm..............................................79Arming the Alarm..................................................80Disarming the Alarm............................................80
Appendices.....................................................541Apps.................................................................463.................................................................................463SiriusXM Traffic and Travel Link.....................465
At a Glance........................................................17
Audible Warnings and Indicators...............110Headlamps On Warning Chime........................110Key in Ignition Warning Chime..........................110Keyless Warning Alert.........................................110Parking Brake On Warning Chime...................110
Audio Control..................................................82Seek, Next or Previous........................................83
Audio System................................................394General Information...........................................394
Audio Unit......................................................395Auto Hold........................................................198Using Auto Hold.................................................200
Autolamps.........................................................89Windshield Wiper Activated Headlamps........90
Automatic Climate Control..........................137Automatic Fan Settings......................................139
Automatic High Beam Control.....................91Automatic High Beam Indicator........................92Switching the System On and Off....................92
Automatic Transmission..............................180Automatic Transmission AdaptiveLearning............................................................184Brake-Shift Interlock Override.........................183If Your Vehicle Gets Stuck In Mud orSnow..................................................................185Push Button Shift Transmission.......................180SelectShift Automatic™ Transmission.............182
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Index

Cleaning Products........................................326Materials...............................................................326
Cleaning the Engine....................................328Cleaning the Exterior...................................327Cleaning the Headlamps..................................327Exterior Chrome Parts.......................................327Exterior Plastic Parts..........................................328Stripes or Graphics............................................328Underbody...........................................................328Under Hood.........................................................328
Cleaning the Instrument Panel andInstrument Cluster Lens............................331Cleaning the Interior....................................329Cleaning Alcantara Microfiber ClothFabric................................................................330
Cleaning the Wheels...................................333Cleaning the Windows and WiperBlades...........................................................329Clearing All MyKeys.......................................65Climate............................................................440Climate Control..............................................137Climate Controlled Seats............................152Cooled Seats........................................................153
Coolant CheckSee: Engine Coolant Check.............................310
Crash Sensors and Airbag Indicator..........55
Creating a MyKey...........................................63Programming/Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................240Blocked Sensors.................................................243Switching the System Off and On..................243System Errors......................................................243System Lights, Messages and AudibleAlerts.................................................................243System Limitations.............................................243Using the Cross Traffic Alert System............240
Cruise Control..................................................83Principle of Operation.......................................222Type One................................................................83Type Two.................................................................84
Cruise controlSee: Using Cruise Control...............................222
Customer Assistance...................................274
D
Data Recording..................................................9Event Data Recording...........................................10Service Data Recording.........................................9
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Direction Indicators........................................93Lane Change..........................................................93
Doors and Locks.............................................68Drive Control.................................................249LINCOLN DRIVE CONTROL............................249
Driver Alert......................................................231PRINCIPLE OF OPERATION.............................231USING DRIVER ALERT.......................................231
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids.....................................................231Driving Hints..................................................263Driving Through Water...............................263DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................263Electric Parking Brake..................................196Applying the electric parking brake...............196Applying the electric parking brake when thevehicle is moving............................................197Battery With No Charge....................................198Releasing the electric parking brake.............197
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Index

Adaptive Headlamps...........................................119AdvanceTrac™........................................................119Airbag......................................................................119Alarm......................................................................120Automatic Engine Shutdown...........................120AWD.........................................................................121Battery and Charging System..........................122Blind Spot Information and Cross Traffic AlertSystem...............................................................123Doors and Locks..................................................123Driver Alert............................................................124Fuel.........................................................................124Hill Start Assist.....................................................125Keys and Intelligent Access.............................125Lane Keeping System........................................126Maintenance.........................................................127MyKey.....................................................................128Park Aid..................................................................129Park Brake.............................................................129Power Steering....................................................130Pre-Collision Assist..............................................131Remote Start..........................................................131Seats.......................................................................132Starting System ...................................................132Tire Pressure Monitoring System....................133Traction Control...................................................133Transmission.........................................................134
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster.........................................104Instrument Lighting Dimmer........................90Instrument Panel Overview...........................17Interior Lamps..................................................94Front Interior Lamp...............................................94Rear Interior Lamp................................................95
Interior Luggage CompartmentRelease...........................................................76Interior Mirror.................................................100Auto-Dimming Mirror..........................................100
Introduction.........................................................7
J
Jump Starting the Vehicle..........................268Connecting the Jumper Cables.....................269Jump Starting......................................................270Preparing Your Vehicle.....................................268Removing the Jumper Cables.........................270
K
Keyless Entry....................................................74SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................74
Keyless Starting.............................................163Ignition Modes.....................................................163
Keys and Remote Controls...........................57
L
Lane Keeping System.................................233Switching the System On and Off..................234
Lighting Control...............................................88Headlamp Flasher................................................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......12Lincoln Protect..............................................506Lincoln Protect (CANADA ONLY)....................507Lincoln Protect Extended Service Plans (U.S.Only)..................................................................506
Load Carrying.................................................251Load Limit........................................................251Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................255
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Index

Safety Precautions........................................168Scheduled Maintenance Record...............521Scheduled Maintenance............................509Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................42Belt-Minder™...........................................................42
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime...............................................................41Conditions of operation......................................42
Seats.................................................................143Security..............................................................78Settings...........................................................466911 Assist...............................................................474Ambient Lighting................................................483Bluetooth..............................................................469Clock......................................................................469Display...................................................................485General.................................................................480Media Player........................................................467Mobile Apps.........................................................479Navigation............................................................476Phone....................................................................470Radio......................................................................475SiriusXM................................................................476Sound....................................................................466
Valet Mode...........................................................486Vehicle...................................................................483Voice Control.......................................................485Wi-Fi & Hotspot....................................................481
Side Airbags.....................................................52Side Sensing System..................................208Obstacle Distance Indicator............................209
Sitting in the Correct Position....................143Snow ChainsSee: Using Snow Chains..................................358
Spare WheelSee: Changing a Road Wheel.........................363
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance................................................517Exceptions............................................................520
Speed ControlSee: Cruise Control...........................................222
Stability Control............................................203Principle of Operation.......................................203
Starting a Gasoline Engine.........................164Automatic Engine Shutdown............................165Failure to Start......................................................165Fast Restart...........................................................164
Guarding Against Exhaust Fumes..................166Important Ventilating Information...................166Stopping the Engine When Your Vehicle isMoving...............................................................166Stopping the Engine When Your Vehicle isStationary..........................................................166
Starting and Stopping the Engine.............163General Information............................................163
Steering...........................................................244Electric Power Steering....................................244
Steering Wheel.................................................81Storage Compartments...............................162SunroofSee: Moonroof......................................................101
Sun Shades......................................................101Sun Visors........................................................101Illuminated Vanity Mirror....................................101
Supplementary Restraints System..............47Principle of Operation..........................................47
Symbols Glossary..............................................7SYNC™ 3..........................................................398General Information...........................................398
SYNC™ 3 Troubleshooting..........................486
T
Technical SpecificationsSee: Capacities and Specifications................373
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Index

Switching Cruise Control On...........................222
Using MyKey With Remote StartSystems..........................................................66Using Snow Chains......................................358Using Stability Control................................204Using Summer Tires....................................357Using Traction Control.................................201Switching the System Off..................................201System Indicator Lights and Messages.........201Using a Switch.....................................................201Using the Information Display Controls........201
Using Voice Recognition.............................416Audio Voice Commands....................................418Climate Voice Commands.................................419Mobile App Voice Commands........................424Navigation Voice Commands..........................422Phone Voice Commands...................................419SiriusXM Traffic and Travel Link VoiceCommands......................................................424Voice Settings Commands..............................425
Utilizing the Mediation/Arbitration Program(Canada Only).............................................277
V
Vehicle Care..................................................326General Information...........................................326
Vehicle Certification Label.........................378
Vehicle Identification Number...................378Vehicle Storage.............................................333Battery...................................................................334Body.......................................................................333Brakes....................................................................334Cooling system...................................................334Engine....................................................................334Fuel system..........................................................334General..................................................................333Miscellaneous......................................................334Removing Vehicle From Storage....................334Tires.......................................................................334
VentilationSee: Climate Control...........................................137
VINSee: Vehicle Identification Number...............378
Voice Control...................................................83
W
Warning Lamps and Indicators..................106Adaptive Cruise Control Indicator..................106Anti-Lock Brake System Warning Lamp........106Auto Hold Active.................................................106Auto Hold Unavailable.......................................106Automatic Headlamp High BeamIndicator.............................................................107Battery....................................................................107
Blind Spot Monitor..............................................107Brake System Warning Lamp...........................107Cruise Control Indicator.....................................107Direction Indicator...............................................107Door Ajar................................................................107Electric Park Brake..............................................107Engine Coolant Temperature WarningLamp..................................................................108Engine Oil..............................................................108Fasten Seatbelt Warning Lamp.......................108Front Airbag..........................................................108Headlamp High Beam Indicator......................108Heads Up Display...............................................108Hood Ajar..............................................................108Lane Keeping Aid Warning Lamp...................108Low Fuel Level Warning Lamp.........................108Low Tire Pressure Warning Lamp...................108Low Washer Fluid Level Warning Lamp........109Parking Lamps.....................................................109Powertrain Fault..................................................109Service Engine Soon..........................................109Stability Control...................................................109Stability Control Off............................................109Trunk Ajar..............................................................109
Washer Fluid Check......................................319WashersSee: Cleaning the Exterior...............................327See: Wipers and Washers..................................85
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Index