Cell phone issues
Possible solutionPossible causeIssue
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the device named with yourvehicle make and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone from the SYNC 3 systemto activate this settings update.
Your iPhone is now set up to forward incoming text messages toSYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect.Your iPhone will only forward incoming text messages to SYNC 3 ifthe iPhone is not unlocked in the messaging application.Replying to text messages using SYNC 3 is not supported by iPhone.
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SYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
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SYNC™ 3
Taiwan Territory
Note: In accordance with the managementapproach of low-power radio wave radiationmotors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alter thefrequency, increase the power or change thecharacteristics and functions of the originaldesign without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interference bedetected, immediately stop using the deviceand only resume usage after ensuring thatthere is no longer any interference. For thelegal telecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial, scientificand radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS ANDCONDITIONS
By activating, using and/or accessing theSUNA Traffic Channel, SUNA Predictive orother content or material provided byIntelematics (together, SUNA Productsand/or Services), you must accept certainterms and conditions. The following is a briefsummary of the terms and conditions thatapply to you. To view the full terms andconditions relevant to your use of the SUNAProducts and/or Services, please consult:
Website
www.sunatraffic.com.au/termsandcondi-tions/
1. Acceptance
By using SUNA Products and/or Services,you will be deemed to have accepted andagreed to be bound by the terms andconditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcondi-tions/
2. Intellectual Property
SUNA Products and/or Services are for yourpersonal use. You may not record, orretransmit the content, nor use the contentin association with any other trafficinformation or route guidance service ordevice not approved by Intelematics. Youobtain no right of ownership in anyIntellectual Property Rights (includingcopyright) in the data that is used to provideSUNA Products and/or Services.
3. Appropriate Use
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Appendices
Releasing the Electric Parking Brake.............201
Electromagnetic Compatibility..................549Emission Law..................................................184Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............185Tampering With a Noise ControlSystem...............................................................184
End User License Agreement...................554VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................554
Engine Block Heater.....................................175Using the Engine Block Heater.......................176
Engine Coolant Check.................................316Adding Coolant....................................................317Coolant Change...................................................319Engine Coolant TemperatureManagement...................................................320Fail-Safe Cooling.................................................319Recycled Coolant................................................318Severe Climates...................................................318
Engine Emission Control.............................184Engine ImmobilizerSee: Passive Anti-Theft System........................86
Engine Oil Check...........................................314Adding Engine Oil...............................................315
Engine Oil Dipstick - 2.7L EcoBoost™.......314Engine Oil Dipstick - 3.7L.............................314
Engine Specifications - 2.7LEcoBoost™.....................................................381Drivebelt Routing.................................................381
Engine Specifications - 3.7L.......................382Drivebelt Routing................................................382
Entertainment................................................436AM/FM Radio.......................................................438Apps.......................................................................449Bluetooth Stereo or USB..................................447CD (If equipped)..................................................446HD Radio™ Information (If Available)..............442SiriusXM® Satellite Radio (If Activated).........438Sources.................................................................437Supported Media Players, Formats andMetadata Information...................................449USB Ports.............................................................449
Environment......................................................16EPBSee: Electric Parking Brake.............................200
Essential Towing Checks............................267Before Towing a Trailer.....................................268Hitches..................................................................267Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................268Safety Chains.......................................................267Trailer Brakes.......................................................267Trailer Lamps.......................................................267When Towing a Trailer......................................268
Event Data RecordingSee: Data Recording..............................................9
Export Unique Options...................................14Exterior Mirrors..............................................105Auto-dimming Feature.......................................107Auto-Folding Mirrors..........................................106Blind Spot Information System........................108Fold-Away Exterior Mirrors...............................106Heated Exterior Mirrors ....................................107Integrated Blind Spot Mirror.............................107Lincoln Welcome Mat.........................................107Memory Mirrors ...................................................107Power Exterior Mirrors.......................................105Signal Indicator Mirrors .....................................107
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................38Using a Sliding Clip...............................................37Using Seatbelts During Pregnancy..................38
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................345
Floor Mats.......................................................273Front Parking Aid............................................211Obstacle Distance Indicator.............................212
Front Passenger Sensing System..............50
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Index
Load CarriersSee: Roof Racks and Load Carriers...............258
Load Carrying................................................257Load Limit.......................................................259Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................263Vehicle Loading - with and without aTrailer................................................................259
Locking and Unlocking..................................72Activating Intelligent Access..............................74Autolock..................................................................75Auto Relock............................................................75Autounlock..............................................................76Battery Saver..........................................................76Illuminated Entry....................................................76Illuminated Exit......................................................76Locking and Unlocking the Doors with theKey Blade............................................................73Power Door Locks................................................72Remote Control.....................................................72Smart Unlocks for Intelligent AccessKeys......................................................................75
Luggage Covers...........................................258Lug NutsSee: Changing a Road Wheel.........................373
M
Maintenance..................................................308General Information...........................................308
Manual Liftgate................................................80Closing the Liftgate...............................................81Opening the Liftgate............................................80
Memory Function...........................................157Easy Entry and Exit Feature..............................159Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......158Saving a PreSet Position...................................158
Message CenterSee: Information Displays..................................118
MirrorsSee: Heated Windows and Mirrors.................148See: Windows and Mirrors................................104
Mobile Communications Equipment...........14Moonroof.........................................................109Bounce-Back.........................................................110Opening and Closing the Moonroof...............110
Motorcraft Parts - 2.7L EcoBoost™............383Motorcraft Parts - 3.7L.................................384MyKey Troubleshooting................................70MyKey™..............................................................65Principle of Operation.........................................65
N
Navigation.......................................................461cityseeker.............................................................470Destination Mode...............................................462Map Mode.............................................................461Navigation Map Updates...................................471Navigation Menu.................................................467SiriusXM Traffic and Travel Link.......................471SYNC AppLink.....................................................470Waypoints.............................................................469
Normal Scheduled Maintenance..............521Intelligent Oil-Life Monitor™..............................521Normal Maintenance Intervals........................522
O
Oil Change Indicator Reset.........................315Oil CheckSee: Engine Oil Check.......................................314
Opening and Closing the Hood...............308Closing the Hood...............................................309Opening the Hood.............................................308
Ordering Additional Owner'sLiterature.....................................................286Obtaining a French Owner’s Manual............286
Overhead Console........................................170
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Index
Replacing a Lost Key or RemoteControl............................................................64Reporting Safety Defects (CanadaOnly)..............................................................287Reporting Safety Defects (U.S. Only)......286Roadside Assistance...................................274Vehicles Sold in Canada: Getting RoadsideAssistance........................................................275Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................275Vehicles Sold in Canada: Using RoadsideAssistance........................................................275Vehicles Sold in the United States: GettingRoadside Assistance.....................................274Vehicles Sold in the United States: UsingRoadside Assistance.....................................274
Roadside Emergencies...............................274Roof Racks and Load Carriers..................258Running-InSee: Breaking-In..................................................271
Running Out of Fuel......................................178Adding Fuel From a Portable FuelContainer...........................................................179Filling a Portable Fuel Container.....................179
S
Safety Canopy™...............................................54
Safety Precautions........................................177Scheduled Maintenance Record.............529Scheduled Maintenance..............................517Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................150Security.............................................................86Settings...........................................................475911 Assist...............................................................483Ambient Lighting................................................492Bluetooth..............................................................478Clock......................................................................478Display...................................................................494General.................................................................489Media Player........................................................476Mobile Apps.........................................................488Navigation............................................................485Phone.....................................................................479Radio......................................................................484SiriusXM................................................................485Sound....................................................................475
Valet Mode...........................................................495Vehicle..................................................................492Voice Control.......................................................494Wi-Fi & Hotspot...................................................490
Side Airbags.....................................................53Side Sensing System...................................212Obstacle Distance Indicator.............................213
Sitting in the Correct Position....................150Snow ChainsSee: Using Snow Chains..................................368
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................525Exceptions............................................................527
Speed ControlSee: Cruise Control...........................................229
Stability Control............................................208Principle of Operation.......................................208
Starting a Gasoline Engine.........................172Automatic Engine Shutdown............................174Failure to Start......................................................173Guarding Against Exhaust Fumes...................175Important Ventilating Information....................175Keyless Starting...................................................172
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Index