2018 LINCOLN MKX CD player

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.Bluetooth audio does notstream.The device is not connected.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 436).The file format is not supported by SYNC3.
Update media index. See Settings (page 475).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
SYNC 3 applies the phonetic pronunciation rules of the selectedlanguage to the names stored on your media player or USB flashdrive. It is able to make some exceptions for very popular artist names(for example, U2) such that you can always use the English pronunci-ation for these artists.
You may be saying the foreign namesusing the currently selected language forSYNC 3.
The SYNC 3 voice controlsystem is having troublerecognizing foreign tracks,artists, albums, genres andplaylist names from mymedia player or USB flashdrive.
SYNC 3 uses a synthetically generated voice rather than pre-recordedhuman voice.
SYNC 3 uses text-to-speech voice prompttechnology.
The system generatesvoice prompts and thepronunciation of somewords may not be accuratefor my language.
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

Releasing the Electric Parking Brake.............201
Electromagnetic Compatibility..................549Emission Law..................................................184Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............185Tampering With a Noise ControlSystem...............................................................184
End User License Agreement...................554VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................554
Engine Block Heater.....................................175Using the Engine Block Heater.......................176
Engine Coolant Check.................................316Adding Coolant....................................................317Coolant Change...................................................319Engine Coolant TemperatureManagement...................................................320Fail-Safe Cooling.................................................319Recycled Coolant................................................318Severe Climates...................................................318
Engine Emission Control.............................184Engine ImmobilizerSee: Passive Anti-Theft System........................86
Engine Oil Check...........................................314Adding Engine Oil...............................................315
Engine Oil Dipstick - 2.7L EcoBoost™.......314Engine Oil Dipstick - 3.7L.............................314
Engine Specifications - 2.7LEcoBoost™.....................................................381Drivebelt Routing.................................................381
Engine Specifications - 3.7L.......................382Drivebelt Routing................................................382
Entertainment................................................436AM/FM Radio.......................................................438Apps.......................................................................449Bluetooth Stereo or USB..................................447CD (If equipped)..................................................446HD Radio™ Information (If Available)..............442SiriusXM® Satellite Radio (If Activated).........438Sources.................................................................437Supported Media Players, Formats andMetadata Information...................................449USB Ports.............................................................449
Environment......................................................16EPBSee: Electric Parking Brake.............................200
Essential Towing Checks............................267Before Towing a Trailer.....................................268Hitches..................................................................267Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................268Safety Chains.......................................................267Trailer Brakes.......................................................267Trailer Lamps.......................................................267When Towing a Trailer......................................268
Event Data RecordingSee: Data Recording..............................................9
Export Unique Options...................................14Exterior Mirrors..............................................105Auto-dimming Feature.......................................107Auto-Folding Mirrors..........................................106Blind Spot Information System........................108Fold-Away Exterior Mirrors...............................106Heated Exterior Mirrors ....................................107Integrated Blind Spot Mirror.............................107Lincoln Welcome Mat.........................................107Memory Mirrors ...................................................107Power Exterior Mirrors.......................................105Signal Indicator Mirrors .....................................107
F
Fastening the Seatbelts................................37Rear Inflatable Seatbelt.......................................40Seatbelt Locking Modes.....................................38Using a Sliding Clip...............................................37Using Seatbelts During Pregnancy..................38
Flat Tire InflationSee: Tire Sealant and Inflator Kit....................345
Floor Mats.......................................................273Front Parking Aid............................................211Obstacle Distance Indicator.............................212
Front Passenger Sensing System..............50
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Index

Replacing a Lost Key or RemoteControl............................................................64Reporting Safety Defects (CanadaOnly)..............................................................287Reporting Safety Defects (U.S. Only)......286Roadside Assistance...................................274Vehicles Sold in Canada: Getting RoadsideAssistance........................................................275Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................275Vehicles Sold in Canada: Using RoadsideAssistance........................................................275Vehicles Sold in the United States: GettingRoadside Assistance.....................................274Vehicles Sold in the United States: UsingRoadside Assistance.....................................274
Roadside Emergencies...............................274Roof Racks and Load Carriers..................258Running-InSee: Breaking-In..................................................271
Running Out of Fuel......................................178Adding Fuel From a Portable FuelContainer...........................................................179Filling a Portable Fuel Container.....................179
S
Safety Canopy™...............................................54
Safety Precautions........................................177Scheduled Maintenance Record.............529Scheduled Maintenance..............................517Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................43Belt-Minder™...........................................................43
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime..............................................................42Conditions of operation......................................42
Seats.................................................................150Security.............................................................86Settings...........................................................475911 Assist...............................................................483Ambient Lighting................................................492Bluetooth..............................................................478Clock......................................................................478Display...................................................................494General.................................................................489Media Player........................................................476Mobile Apps.........................................................488Navigation............................................................485Phone.....................................................................479Radio......................................................................484SiriusXM................................................................485Sound....................................................................475
Valet Mode...........................................................495Vehicle..................................................................492Voice Control.......................................................494Wi-Fi & Hotspot...................................................490
Side Airbags.....................................................53Side Sensing System...................................212Obstacle Distance Indicator.............................213
Sitting in the Correct Position....................150Snow ChainsSee: Using Snow Chains..................................368
Special Notices.................................................13New Vehicle Limited Warranty...........................13On Board Diagnostics Data LinkConnector............................................................14Special Instructions...............................................13
Special Operating Conditions ScheduledMaintenance...............................................525Exceptions............................................................527
Speed ControlSee: Cruise Control...........................................229
Stability Control............................................208Principle of Operation.......................................208
Starting a Gasoline Engine.........................172Automatic Engine Shutdown............................174Failure to Start......................................................173Guarding Against Exhaust Fumes...................175Important Ventilating Information....................175Keyless Starting...................................................172
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MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Index