
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline or 5 gal (20 L) of
diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140.
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If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or
70,000 mi
(110,000 km) (whichever occurs first)
powertrain warranty coverage period. If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your wallet
for quick reference.
In Canada, this card is found in the Warranty
Guide in the glove compartment of your
vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
For complete program coverage details
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.HAZARD FLASHERS
Note:
The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The flasher control is on the
instrument panel. Use your hazard
flashers when your vehicle is
creating a safety hazard for other motorists.
• Press the flasher control and all front and
rear direction indicators flash.
• Press the button again to switch them off.
FUEL SHUTOFF WARNING
If your vehicle has been involved in a
crash, have the fuel system checked.
Failure to follow this instruction could result
in fire, personal injury or death. 254
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TRANSPORTING THE VEHICLE If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Lincoln
Motor Company does not approve a slingbelt
towing procedure. If you tow your vehicle
incorrectly, or by any other means, vehicle
damage may occur.
Lincoln Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
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4.
Make sure that the fluid level is between
the MIN and the MAX marks. If the fluid
level is at the MIN mark, add fluid
immediately. See Adding Transmission
Fluid.
5. Replace the automatic transmission fluid
cap and dipstick. Turn it clockwise until
you feel a strong resistance.
Low Fluid Level
If the fluid level is within the minimum range
(below point A) add the correct specification
fluid to be within the hash mark area.
See
Capacities and Specifications (page 356).
Note: If the fluid level is below the minimum
range do not drive your vehicle. A low fluid
level can damage the transmission.
Correct Fluid Level
If the fluid level is within the hash mark area
(between points A and B) do not add any
fluid. High Fluid Level
If the fluid level is above the maximum range
(above point B) fluid may need to be
removed. High fluid levels may be caused
by a overheating condition. If you have
operated your vehicle at high speeds, towing
a trailer or in city traffic during hot weather,
allow your vehicle to cool for a minimum of
30 minutes before rechecking the level.
Note:
An overfill condition can damage the
transmission.
Adding Transmission Fluid *
1. Rotate the automatic transmission fluid cap in a counterclockwise direction.
2. Remove the cap and dipstick and wipe it with a clean, lint-free cloth.
3. Add fluid that meets the Ford specifications.
See Capacities and
Specifications (page 356). Pour the fluid
directly into the automatic transmission
fluid cap and dipstick hole.
4. Replace the cap and dipstick and remove
it again to check the fluid level. 5.
Make sure that the fluid level is between
the MIN and the MAX marks.
6. Replace the automatic transmission fluid
cap and dipstick. Turn it clockwise until
you feel a strong resistance.
* Vehicles With EcoBoost Engine WARNING
Do not run the engine with the air filter
disconnected.
1. Loosen the clamp holding the air filter
assembly to the rubber hose.
2. Remove the air filter assembly securing bolts.
3. Lift the air filter assembly to disengage the locating pins.
4. Rotate the air filter assembly slightly in a
counterclockwise direction.
5. Check the transmission fluid level.
6. Install the air filter assembly in reverse order. Tighten the air filter assembly
securing bolts until you feel a strong
resistance.
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•
Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off the
ground, the transmission alone will not
prevent the vehicle from moving or slipping
off the jack, even if the transmission is in park
(P). WARNINGS
To help prevent your vehicle from
moving when changing a wheel, shift
the transmission into park (P), set the parking
brake and use an appropriate block or wheel
chock to secure the wheel diagonally
opposite to the wheel being changed. For
example, when changing the front left wheel,
place an appropriate block or wheel chock
on the right rear wheel. No person should place any portion of
their body under a vehicle that is
supported by a jack. Do not attempt to change a tire on the
side of the vehicle close to moving
traffic. Pull far enough off the road to avoid
the danger of being hit when operating the
jack or changing the wheel. Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one provided,
make sure the jack capacity is adequate for
the vehicle weight, including any vehicle
cargo or modifications. If you are unsure if
the jack capacity is adequate, contact the
authorized dealer. Note:
Passengers should not remain in your
vehicle when the vehicle is being jacked.
Note: Jack at the specified locations to avoid
damage to the vehicle.
Note: If your vehicle came equipped with an
extra full size wheel and tire assembly
(placed in the cargo area), be sure to store
the wheel and tire assembly outside of the
vehicle after delivery (livery vehicles only).
Non-Limousine
Note: If the third row seat is stowed in the
floor, you will need to unstow it to access
the spare tire.
1. Park on a level surface, set the parking brake and activate the hazard flashers.
2. Place the transmission in park (P) and turn the engine off.
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12. Lower the wheel by turning the jack
handle counterclockwise.13. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 348).
14. Install the wheel cover. Stowing the flat tire
If you are stowing the flat tire, remove the
L-shaped bolt from the external pocket of
the felt bag. With the third row seat in the
raised position, stand the flat tire in the rear
of the vehicle with the tire
’s valve stem facing
the rear of the vehicle. Fasten the flat tire to
the vehicle by inserting the L-shaped bolt
through one of the lug bolt holes in the
wheel. Turn it clockwise into the threaded
hole in the vehicle until the tire is secured.
If you are stowing the temporary spare tire,
place the tire over the jack and secure it with
the large wing nut. Stowing the jack
1. Fully collapse the jack, fold the lug
wrench socket into the handle and place
the jack and wrench into the felt bag as
shown. Place the extension bolt or
L-shaped bolt into the external pocket of
the felt bag. Position the jack as shown
to make sure that the locating holes in
the jack base can be placed on the
locating tabs of the jack mounting
bracket in the spare tire tub.
2. Securely close the wrench compartment
and the jack bag using the Velcro ™ straps.
3. Place the jack kit on the angled bracket in the spare tire tub, using the locating
tabs to position the jack correctly.
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For a complete listing of the accessories that
are available for your vehicle, please contact
your authorized dealer or visit the online
store web site:
Web Address (United States)
www.Accessories.Lincoln.com Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replace
any properly authorized dealer-installed
Lincoln Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period, as
well as any component damaged by the
defective accessories.
Lincoln Motor Company will warrant your
Lincoln Original Accessory through the
warranty that provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty. Contact an authorized dealer for details and
a copy of the warranty.
Exterior Style
•
Side window deflectors*.
Interior Style
• Floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup or smoker's package.
• Camping tents*.
• Cargo organization and management.
• Conversation mirror.
• Hitch-mounted bike carrier*.
• Racks and carriers.
• Tablet cradle.
• Trailer towing accessories.
Peace of Mind
• Car cover*.
• Locking fuel plug. •
Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Lincoln Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Lincoln Licensed
Accessories, and does not design or test
these accessories to Lincoln Motor Company
engineering requirements. Contact an
authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
Extended Service Plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
plans with different levels of coverage. Ask
your authorized dealer for details. 1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect Extended Service Plans are
honored by all authorized Lincoln dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for the
day. Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Protect plan coverage expires, you can
transfer any remaining coverage to the new
owner. Which should give you and your
potential buyer a little more peace of mind.
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